Found out about this company this morning, went there and ordered online to collect immediately, staff were ever so helpful, As I collected in person they offered me a refund for postage or anothe... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
They sell faulty machines and do not give refunds. Customer service is appalling. Will have to take them to court for selling faulty machines under sales of goods act 1979 / consumer act 2015 sect... Se mere
Virksomheden har svaret
I ordered on Friday and delivery was due Monday, it never arrived so checked tracking with courier company, it stated there had been a problem with my delivery. When contacted I was informed it had b... Se mere
Virksomheden har svaret
Alan @ Snowshock been brilliant past two days as my machine wasn’t freezing and he sent us new parts and also helped us to put it on via video call. Machine wasn’t freezing off since last year and now... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af mad og drikke til catering
- Drikkevaredistributør
- Fødevareproducent
- Restaurantleverandør
- Pakhus
Skrevet af virksomheden
Slush Machines, Slush Syrups and Slush Supplies from SnowShock, UK Wide suppliers of premium slush products. Call us today to order on 0330 053 6132.
Kontaktoplysninger
Unit 2, Whitehouse Road Industrial Estate, Whitehouse Road, NE15 6LN, Newcastle upon Tyne, Storbritannien
- 03300536132
- trustpilot@snowshock.co.uk
- snowshock.com
4,5
Fremragende
202 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant product the kids to Loveit…
Brilliant product the kids to Loveit and the price is great
22. juli 2026
Besvarelse fra SnowShock
Thank you very much, we appreciate your feedback.
one of the best places to get slushy…
one of the best places to get slushy and also delivery is fast and accurate the customer service is also very nice.
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra SnowShock
Hey, this makes us so proud, thank you.
Besvarelse fra SnowShock
Hey Alex, we appreciate your feedback and love it! Thanks.
50 out of 10
Found out about this company this morning, went there and ordered online to collect immediately, staff were ever so helpful,
As I collected in person they offered me a refund for postage or another 5L bottle of syrup which I went for,
Would highly recommend this company if you're in a rush for syrup
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra SnowShock
Hey, it was great to meet you, come back soon.
Order replaced
I ordered on Friday and delivery was due Monday, it never arrived so checked tracking with courier company, it stated there had been a problem with my delivery. When contacted I was informed it had been returned to Snowshock. I contacted Snowshock Monday evening, they got back to me first thing Tuesday to confirm the package had leaked and was destroyed so they sent me out another delivery with a free gift. My delivery came 8.15am Wednesday morning 😊. All my items including a free upgrade from 1 litre to 5 litre syrup, straws and samples of other flavours. Can't fault Snowshock, especially Joseph for sorting out the problem and getting delivery to me quickly. Oh plus the syrups are amazing for our slushi machines 👏👏
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra SnowShock
Thank you so much for taking the time to leave such a fantastic review.
We're really sorry that your original order was damaged in transit, but we're delighted we were able to get everything sorted quickly for you. I'll be sure to pass your kind words on to Joseph – he'll be thrilled to know he made a positive difference.
It's great to hear you enjoyed the free extras, and even better to know you're loving the syrups in your slushy machine!
Thank you again for your patience and for choosing Snowshock. We really appreciate your support and look forward to supplying you again soon.
Have a fantastic summer!
The Snowshock Team
I love the slush syrups from here id…
I love the slush syrups from here id never gonanywhere else wellnonuse ebay hut still this slush .top marks all round fast delivery easy to use tastes great and great price
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra SnowShock
Great, we're so happy you love our slush. Have a great day and thanks for taking the time.
Besvarelse fra SnowShock
Nice timing for this great weather! Thanks.
Amazing service 💯
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra SnowShock
100% thanks for the review, have a great day.
Impressed with the prompt response and…
Impressed with the prompt response and high level of customer service I have received on my first order.
Quick delivery, speedy response & the kids love the flavours of the GF choices.
Will definetely be using them again.
8. juni 2026
Uopfordret anmeldelse
Sell you broken / faulty machines
They sell faulty machines and do not give refunds. Customer service is appalling. Will have to take them to court for selling faulty machines under sales of goods act 1979 / consumer act 2015 section 23 (as paid outright) They refused to help repair when first contacted and when agreed to look say it is not under guarantee I’m left with a court case to get money back and no machine. Try a different company
31. maj 2026
Uopfordret anmeldelse
Besvarelse fra SnowShock
We are disappointed to read this review and do not accept a number of the statements made. The review contains factual inaccuracies and is not reflective of the events that took place.
A true reflection of SnowShocks' after-sales care is well documented publicly, and we invite prospective customers to read further and form their own view.
SnowShock
Snowshock, review
I ordered the syrup from Amazon not realising Snowshock had their own website.
I purchased the sour apple, and it’s one of the best slushies I’ve had.
Highly recommended I will definitely order from this company again.
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra SnowShock
Were glad you love it. Try the Classic Cola, it tastes better then Coca Cola! Have a lovely day.
Excellent and fast communication and…
Excellent and fast communication and speedy delivery.
21. april 2026
Easy to order and nice products 🙏
21. april 2026
Not worth for price
24. april 2026
Besvarelse fra SnowShock
We are disappointed to see this review.
Your order was for a genuine manufacturer spare part, which was supplied at the manufacturer's recommended price. As no further feedback has been provided, we are unfortunately unable to understand what aspect of the purchase you felt was not worth the price.
Should you wish to discuss your concerns further, please feel free to contact us directly.
SnowShock
Quality product and great service
Quality product and great service
Have been a customer for over ten years very happy
21. april 2026
Besvarelse fra SnowShock
Thank you Neil, we really appreciate the endorsement. Have a great day.
Can’t recommended snowshock enough
Can’t recommended snowshock enough, exceptional customer service, especially from Alan who was very helpful!
17. april 2026
Uopfordret anmeldelse
Besvarelse fra SnowShock
Thanks - if you're happy - we're happy. Have a lovely day
Slush machine reviews
What an excellent company to deal with, helped through all the installation process and sorted issues on the spot
Alan the technician is a great asset, really helpful
16. april 2026
Uopfordret anmeldelse
Besvarelse fra SnowShock
Hey, we are so pleased and Alan's getting a Big Head! Thanks, have a great day.
Easy web site to use
Easy web site to use
Very helpful contacting regarding order availability
26. marts 2026
Besvarelse fra SnowShock
Hi Karen, glad you enjoyed your experience, thanks for the review 😁
Besvarelse fra SnowShock
Great! Thank you.
Give it a try
Always well wrapped up so no leakages, the syrup made into slushie or milkshake is absolutely beautiful 10/10
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra SnowShock
Thanks for the feedback and the 10/10 we appreciate it.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.