Vik carried out work to restore two porcelain kitchen floor tiles as well as damaged brickwork outside our house following installation of a new kitchen. We were so impressed by the craftsmanship a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Arranged remotely via Laura at snag doctor to patch a bath crack at my rental property in Manchester. She had multiple problems getting through to the letting agent to get access but persevered and he... Se mere
Virksomheden har svaret
Mark did a fantastic job repairing the uPVC frame on the back door. The damaged piece was glue back in place, strengthened with fibrefill and painted and lacquered. Good as new. Very pleased with the... Se mere
Ricky was absolutely brilliant. I would like to give him 10 stars for the job he has done, which was far better than any expectation we had prior to him starting on our high gloss porcelain tiles. The... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Snag Doctor, our friendly, professional technicians are able to carry out amazing repairs to chips, dents, scratches and holes on a wide range of hard surfaces. By repairing an item on-site, we are able to save our clients time, money and the inconvenience of sourcing a replacement. Our skilled technicians can repair and resurface: wood, stone, brick, sanitaryware, tiles, upvc and more! Whether the damage is caused by impact, staining, burning or accidental damage, we can make any surface look as good as new. Against replacement, we can do the work in less time, at less cost and with less hassle, benefiting both you and the environment. Please note that we are a franchise network and each franchise is managed separately. This account is managed by the head office in the North West.
Kontaktoplysninger
Storbritannien
- 01204322510
- info@snagdoctor.com
- snagdoctor.com
4,7
Fremragende
190 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We are so pleased with the repair of…
We are so pleased with the repair of the bathroom sink and kitchen worktop. Thoroughly professional and reliable company.
17. maj 2024
Uopfordret anmeldelse
Besvarelse fra Snag Doctor
Thank you so much for your review!
Regards,
Steph
Customer Care Team
Excellent repair
Excellent repair to remove a deep mark on a wooden floor
19. april 2024
Uopfordret anmeldelse
Besvarelse fra Snag Doctor
Thank you for your review Martin!
Regards,
Steph
Customer Care Team
Window cill repair
The technician arrived on time and repaired our outside window cill after a previous repair not done by Snag doctor had failed, he did such a great job the repair is completely invisible and it looks like a new window.
23. april 2024
Uopfordret anmeldelse
Besvarelse fra Snag Doctor
Thank you for your review Linda & John!
Regards,
Steph
Customer Care Team
External conservatory sill repair…
We had mark Everitt come to repair an external conservatory window sill that we were previously told could not be repaired and wow what a job he did
Throughly professional and a superb repair and finish...
16. april 2024
Uopfordret anmeldelse
Besvarelse fra Snag Doctor
Thank you so much for your review John!
Regards,
Steph
Customer Care Team
We used Peter from Snag Doctor Southern…
We used Peter from Snag Doctor Southern to repair our chipped resin shower tray. Peter was absolutely brilliant, being very responsive, friendly and superb workmanship. I was convinced we would have to have the whole tray replaced but Peter skillfully repaired it and the actual repair is virtually invisible. To say I am impressed is an understatement. Thanks Peter and we will certainly use you again, highly recommended.
24. februar 2024
Uopfordret anmeldelse
Besvarelse fra Snag Doctor
Thank you for taking the time to submit a review!
Steph
Brilliant job
The company were easy to deal with. Sent over some photos and I got a swift call out. The guy doing the repair was great. Really helpful and he had no problem that I was up 2 flights of stairs. Came on time and the job was done brilliantly. I am very happy.
Thank you very much.
20. februar 2024
Uopfordret anmeldelse
Besvarelse fra Snag Doctor
Thanks so much for your review!
Steph
Have used Mark from Snag Doctor…
Have used Mark from Snag Doctor Kidderminster/worcester/dudley area on a couple of occasions now to repair a cracked tile around the hearth and repair a cracked shower tray. Absolutely brilliant work!! I cannot thank him enough for the quality of his repairs and the outstanding customer service, the price was excellent value for money as well
9. februar 2024
Uopfordret anmeldelse
Besvarelse fra Snag Doctor
Hi Sally,
Thank you so much so much for your review, it is really appreciated.
Regards,
Steph
Customer Care Team
Unfortunately similar experience from…
Unfortunately similar experience from the Kent Branch, terrible customer service,
2. februar 2024
Uopfordret anmeldelse
Besvarelse fra Snag Doctor
Hi Samantha, I'm sorry to hear this. Please can you email over some more information to info@snagdoctor.com regarding your experience and we can look into this for you.
Thanks,
Steph
Customer Care Team
Snag Doctor's repair of a cracked shower tray
Snag Doctor's repair of a cracked shower tray was a disappointment. Despite paying £156 for a just over one-hour job, the tray cracked immediately after use. Mr. Karl Howarth, initially responsive, went completely silent when I reported the issue and requested a refund. This experience was a waste of money and time. Think twice before choosing Snag Doctor for repairs.
20. januar 2024
Uopfordret anmeldelse
Besvarelse fra Snag Doctor
Hi Robert, Please see the below response from Karl (West Yorkshire franchise owner) on google:
'Hi Robert, as stated in correspondence before you instructed us to carry out the repair on the shower tray we advised that the crack repair would not be guaranteed as there was a possibility the crack could return. You asked us to attempt the repair in knowledge of this. This was also stated on the invoice when the work was completed. In terms of a refund no request of this has been received apart from a message to say the crack had returned. We are sorry the repair was not successful on this occasion but this was fully explained before we were instructed to attempt the repair.'
If this does not reflect your experience please send an email to info@snagdoctor.com and we can look into this for you.
Thanks,
Steph
Customer Care Team
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