Smelltoimpress Anmeldelser 

349
TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

One thing is for sure: they won’t ship your order within 2-3 working days as indicated on their website. That just proves once again that shops that don’t accept payment via PayPal aren’t reliable.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

i ve bought some testers from them, they arrived fast enough and the testers were original. i recommend it 👌

Bedømt til 5 ud af 5 stjerner

It’s my second time using these guys to purchase some of my favourite perfumes and they are fab!! Fast delivery, great communication, and generally lovely. Followed me up with an appreciative email af... Se mere

Bedømt til 3 ud af 5 stjerner

So far not so good. Ordered late Tuesday, no confirmation email. Yesterday realised my order still had not been sent so sent a message using Facebook from their website, no answer and still no answe... Se mere


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

349 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 80 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(349)

10 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Second purchase

I purchased from them back in 2022, and more samples in 2024. They are pretty good for sampling and comparing before deciding to splurge on a full-size bottle, I also use them for travels.

Did not encounter any problems with shipping and dispatching, items were well-packed too.

25. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Awful website they are scammers I…

Awful website they are scammers I didn’t receive my parcel and I complained they make excuses and didn’t give me money back and there is no parcel they just take money from account

12. august 2024
Uopfordret anmeldelse
Smelltoimpress-logo

Besvarelse fra Smelltoimpress

Im.sorry your tracking says delivered to your exact address. We cant due to privacy reasons copy and paste these here for people to see. Unfortunately we did have few people getting their items and then tried to claim the money back also. To their surprise even their own banks didnt side with them.

Bedømt til 5 ud af 5 stjerner

Awesome experience!

I wanted a particular perfume but it wasn’t showing on the website. After contacting Smell to Impress, Antonia searched for the sample I wanted, listed it on line and text me several times to let me know what she was doing. WOW! Fantastic service, fast delivery, gorgeous perfume and just an amazing experience. I will only buy my perfumes from smelltoimpress.com from now on. Antonia you are awesome, thank you. 🤩

14. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DONNA AQUA 12ML SAMPLE UPDATE

HI I REALLY DIDNT WANT TO HAVE TO SPEAK TO YOU YET AGAIN ON HERE BUT SEEING AS YOU ARE STILL IGNORING E MAILS YOU GIVE ME NO CHOICE . I HAVE NEVER EVERRR ORDERED FROM YOU BEFORE INFACT IM NEW TO E BAY . THE PERSON YOU ARE REFERRING TO THAT GAVE 1 STAR REVIEW ON THE 10TH OF FEBRUARY THIS YEAR IS CALLED TRACEY HART .... MY NAME IS TRACEY SHAW IF YOU DONT MIND !!!!! HOW DARE YOU TRY AND SAY THAT IVE DONE THIS BEFORE . YOU REALLY ARE DIGGING YOURSELF DEEPER ALL THE TIME AND REALLY SHOWING ME AND EVERYONE ON HERE YOUR TRUE COLOURS . GET YOUR FACTS RIGHT BEFORE YOU ACCUSE SOMEONE OF SOMETHING THEY HAVNT DONE . I REALLY DONT WISH TO SPEAK TO YOU AGAIN TWICE HAS BEEN TOO MUCH !!!!!!!!!

12. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very bad service

Very bad service, unprofessional customer service, bad quality of product and item not sealed , really unprofessional service

11. juni 2024
Uopfordret anmeldelse
Smelltoimpress-logo

Besvarelse fra Smelltoimpress

We smell competition in this guy. He just wont prove anything he does, just keeps giving 1 star reviews without reason. Sorry but we dont have time for this sort of nonsense that you showing here on trustpilot.

Bedømt til 1 ud af 5 stjerner

No delivery and poor communications

When I initially placed the order I was advised it may take 2 weeks to fulfil as the main product would be shipping from France.
After 3 weeks I reached out to Smell To Impress as I still hadn't received the order, and was advised by Pete that they were still expecting to fulfil the order but there had been a number of bank holidays in Europe which had delayed delivery.
I'm now almost 6 weeks after the order was placed and still no delivery. I've been trying to get an update for the past week and even asked for a refund but had no reply.
Very disappointed with the customer service and I will not be ordering from them in future.

19. april 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

No enviaron el perfume tamaño grande…

Hice un pedido el 31/03/2024 de dos muestras y un perfume tamaño 75 ml. de INEKE perfumes.
Sólo recibí las muestras y ni rastro de la botella de 75 ml, cuyo importe es de 72 euros.
Les escribí un email el 18/04, con la reclamación del perfume, que no se dignaron contestar. A pesar de ello, recibo publicidad de la empresa todas las semanas.
Me parece una estafa total y recomiendo a potenciales compradores que no caigan en la trampa.
Modifico la valoración porque el día que escribí aquí, me enviaron un email y me dicen que proceden al reembolso.

18. april 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Order 37577

Update : 25/05/2024 19.00hrs

Have updated as have heard from the company and part of the problem is my fault.
I should have read the terms carefully, and I didn’t!
Apologies for that!
I may update again when I’ve received the product.

Order 37577

Ordered nearly a week ago and had zero contact or info since!
Terrible way of doing business!
And saying it’s unfair for customers to leave one star reviews is not supportive or conducive to good business practices either.
If it’s the delivery company’s at fault, vent venom on them, not customers that have chosen to spend their cash with you!

19. maj 2024
Uopfordret anmeldelse
Smelltoimpress-logo

Besvarelse fra Smelltoimpress

Hi Steven, if you look carefully on the item description you will see a disclaimer that the item you have ordered is not kept in our UK warehouse and therefore the dispatch time is 2 weeks at least. Im sorry i know its easy to miss the message but 1 star for this is a bit harsh. We have sent you en email so if you could please let us know your answer. Thanks.

Bedømt til 3 ud af 5 stjerner

Package lost in transit

Placed an order on 11th April (£38), and paid for the delivery even though the web says orders for £20 and above should have free delivery.
When I asked about it, they replied it was because it had been shipped from France.
A week later I requested the status of the order and Pete replied that it should have been on the way and wait a few days for the package.
Turns out the package was lost in transit and they refunded the full amount.

11. april 2024
Uopfordret anmeldelse
Smelltoimpress-logo

Besvarelse fra Smelltoimpress

Hi Maria, your order has been refunded as it got lost in transit. Really sorry about that.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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