One thing is for sure: they won’t ship your order within 2-3 working days as indicated on their website. That just proves once again that shops that don’t accept payment via PayPal aren’t reliable.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
One thing is for sure: they won’t ship your order within 2-3 working days as indicated on their website. That just proves once again that shops that don’t accept payment via PayPal aren’t reliable.
Virksomheden har svaret
i ve bought some testers from them, they arrived fast enough and the testers were original. i recommend it 👌
It’s my second time using these guys to purchase some of my favourite perfumes and they are fab!! Fast delivery, great communication, and generally lovely. Followed me up with an appreciative email af... Se mere
So far not so good. Ordered late Tuesday, no confirmation email. Yesterday realised my order still had not been sent so sent a message using Facebook from their website, no answer and still no answe... Se mere
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A big variety of fragrances very easy to use good customer service prompt delivery overall very pleased.
I purchased from them back in 2022, and more samples in 2024. They are pretty good for sampling and comparing before deciding to splurge on a full-size bottle, I also use them for travels.
Did not encounter any problems with shipping and dispatching, items were well-packed too.
Great products and fast delivery. Very impressed and would highly recommend 👌🏻
Used these over the years, great service quick turn around. Exactly what you want when you wan to try a scent but not have to buy a full bottle to do so! Will always use these again.
Awful website they are scammers I didn’t receive my parcel and I complained they make excuses and didn’t give me money back and there is no parcel they just take money from account

Besvarelse fra Smelltoimpress
I wanted a particular perfume but it wasn’t showing on the website. After contacting Smell to Impress, Antonia searched for the sample I wanted, listed it on line and text me several times to let me know what she was doing. WOW! Fantastic service, fast delivery, gorgeous perfume and just an amazing experience. I will only buy my perfumes from smelltoimpress.com from now on. Antonia you are awesome, thank you. 🤩
HI I REALLY DIDNT WANT TO HAVE TO SPEAK TO YOU YET AGAIN ON HERE BUT SEEING AS YOU ARE STILL IGNORING E MAILS YOU GIVE ME NO CHOICE . I HAVE NEVER EVERRR ORDERED FROM YOU BEFORE INFACT IM NEW TO E BAY . THE PERSON YOU ARE REFERRING TO THAT GAVE 1 STAR REVIEW ON THE 10TH OF FEBRUARY THIS YEAR IS CALLED TRACEY HART .... MY NAME IS TRACEY SHAW IF YOU DONT MIND !!!!! HOW DARE YOU TRY AND SAY THAT IVE DONE THIS BEFORE . YOU REALLY ARE DIGGING YOURSELF DEEPER ALL THE TIME AND REALLY SHOWING ME AND EVERYONE ON HERE YOUR TRUE COLOURS . GET YOUR FACTS RIGHT BEFORE YOU ACCUSE SOMEONE OF SOMETHING THEY HAVNT DONE . I REALLY DONT WISH TO SPEAK TO YOU AGAIN TWICE HAS BEEN TOO MUCH !!!!!!!!!
I use this site often to order clive christian samples among others & have always received a great service prices are really good & great communication from the customer service team. Highly recommended
Great Perfume at great prices and fantastic customer service
Very bad service, unprofessional customer service, bad quality of product and item not sealed , really unprofessional service

Besvarelse fra Smelltoimpress
Genuine Fragrance Sample. Friendly service. Plenty of choice.
When I initially placed the order I was advised it may take 2 weeks to fulfil as the main product would be shipping from France.
After 3 weeks I reached out to Smell To Impress as I still hadn't received the order, and was advised by Pete that they were still expecting to fulfil the order but there had been a number of bank holidays in Europe which had delayed delivery.
I'm now almost 6 weeks after the order was placed and still no delivery. I've been trying to get an update for the past week and even asked for a refund but had no reply.
Very disappointed with the customer service and I will not be ordering from them in future.
Hice un pedido el 31/03/2024 de dos muestras y un perfume tamaño 75 ml. de INEKE perfumes.
Sólo recibí las muestras y ni rastro de la botella de 75 ml, cuyo importe es de 72 euros.
Les escribí un email el 18/04, con la reclamación del perfume, que no se dignaron contestar. A pesar de ello, recibo publicidad de la empresa todas las semanas.
Me parece una estafa total y recomiendo a potenciales compradores que no caigan en la trampa.
Modifico la valoración porque el día que escribí aquí, me enviaron un email y me dicen que proceden al reembolso.
Update : 25/05/2024 19.00hrs
Have updated as have heard from the company and part of the problem is my fault.
I should have read the terms carefully, and I didn’t!
Apologies for that!
I may update again when I’ve received the product.
Order 37577
Ordered nearly a week ago and had zero contact or info since!
Terrible way of doing business!
And saying it’s unfair for customers to leave one star reviews is not supportive or conducive to good business practices either.
If it’s the delivery company’s at fault, vent venom on them, not customers that have chosen to spend their cash with you!

Besvarelse fra Smelltoimpress
Great for trying out new samples until you find the one you want
Placed an order on 11th April (£38), and paid for the delivery even though the web says orders for £20 and above should have free delivery.
When I asked about it, they replied it was because it had been shipped from France.
A week later I requested the status of the order and Pete replied that it should have been on the way and wait a few days for the package.
Turns out the package was lost in transit and they refunded the full amount.

Besvarelse fra Smelltoimpress
The quality of the perfumes were great!! Will
Be ordering from you in future.
All good with my Diorella except that the top doesn’t stay on !
Have used this company a few times never had any problems look forward to the next time kind regards Paul Kelly
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