I got the free trial and then immediately cancelled, but was still charged. I disputed the transaction and I'm currently waiting for the result to be decided.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My Daughter clicked on the 'ok' tap when the page popped up, after she makde a purchase through Vinted, only to find out this 'Smarty.net' had taken £18 from her account. We are desperately trying to... Se mere
Update Nov. 1st: I emailed them and filed a dispute on my credit card, and one of those things got me my money back. Not so shady anymore. Still, they should tell you you’re signing up for a subscri... Se mere
Virksomheden har svaret
I purchased movie tickets online. An option popped up that said to press it to get $15 back into my account. I afterwards went to my online banking as I had a bad feeling, because it asked me again fo... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
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Dårlig
82 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Scam
Scam!
did anyone cancel and see that they stop taking payments out?
2. marts 2025
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at support@joinsmarty.com or call (877) 808-0810, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.
Another spam
Another spam. Monthly charge of $25.00 for no benefit.
26. februar 2025
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at support@joinsmarty.com or call (877) 808-0810, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.
Absolute SCAM!
I found the damn $25 charge from Smartyplus. I never signed up with them for a membership, I had never been to their website or even heard of them. This is a filthy scam that this company has been getting away with for years. Reddit has years of posts from people these sleazebags have ripped off. Chatted with CS and they canceled it, but I have zero faith that they will be true to their word. This is illegal. Something needs to be done about this fraud.
24. februar 2025
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
This is a scam I didn’t notice that I…
This is a scam I didn’t notice that I kept charging me every month and now I don’t know how to cancel it
12. februar 2025
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at support@joinsmarty.com or call (877) 808-0810, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.
Scam!
Like others, my son did not realize he signed up for this free trial and was then charged $25 per month for 3 months without realizing it, this is a scam. Lesson to be learned check your bank statements regularly!
Update: I do appreciate their customer service and how they quickly responded and cancelled the account.
20. februar 2025
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at support@joinsmarty.com or call (877) 808-0810, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.
Huge scam alert
Huge scam alert. Looks like I’m not the only one hit today with this $25 false charge. Already called my bank and disputed and shut card off.
21. februar 2025
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at support@joinsmarty.com or call (877) 808-0810, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.
WARNING - SCAM!!!!!!!!!!!!
ANGRY doesn’t begin to describe how pissed off I am right now 🤬🤬🤬🤬🤬 These people should be called in front of a firing squad! I’d better get my dang $25 back immediately!
21. februar 2025
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
Scammers website
Litterally I had never heard about it before then I was looking through the expenses paid on my debit card because I saw I had less money in there than I should have. Anyway, I was looking to see what had charged me and I saw 2 charges for smartyplus.net they were each 25 dollars and I never went to that website or signed up let alone given them my debit card info or my Word that they could sign me up for the paid version. Scammer website never go near it.
13. februar 2025
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
I have cancelled twice and I have been…
I have cancelled twice and I have been charged again! SCAM!!!! I want my money back! This is criminal! Should be reported to the FBI and I will do so if I don’t get my money back and if I am charged again!
Edit: email sent and have not heard back!
2nd Edit: it is now 2/24/2025 and I have STILL not heard back. I should be charged any day now, even though I have REPEATEDLY cancelled this back in December.
I think we should all file a class action law suit against them. Anyone want to join me? I know a reliable and successful online company.
5. februar 2025
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
It is a scam! Avoid it at all costs!
They get your credit card to give you a rebate on unrelated purchase (which they get you a rebate) but ended up charging $1 to steal your credit card information. They don't mention there is a cost to the subscription and charge you after the 7 day trial. Very sneakily don't tell you any of this. Don't fall for it!
1. februar 2025
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
Stay Away - A huge SCAM.
This company somehow scams their way into a subscription, I think when I bought a movie ticket and then there was no information about the subscription fees etc. I did not see that I was being billed for $25 bucks a month. They are crimminal.
26. januar 2025
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
I wish I could give them a zero rating…
I wish I could give them a zero rating but still a very scammy slime balls. I do not understand how they got my debit card information and they were billing me 19 CAD a month for over a year. My bank would only refund me for the last 3 months and I am still smothering from losing money to this disgusting company. I wish my account with my Canadian top 4 bank that claims to be very much on the side of clients would stop their totally illegal transactions.
23. januar 2025
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
Keep your eyes peeled, I can’t even call it a scam!! They hacked me somehow!!
I have no idea how they got my information.. They charged me $25 in December and then another $25 in January.. thankfully my bank took care of it and I was issued a refund but I don’t know how they did it. It was also from an account I don’t primarily use!! Look out!!
22. januar 2025
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
SCAMMERS
total scam....never signed up for requested their service.. charged my CC $25.
14. januar 2025
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
This scam is very sneaky
This scam is very sneaky, and I have no idea how they got my credit card number.
Their join webpage came as a pop-up, and I deleted the page as soon as I could.
Then a moment later I got a notification that I got billed $13 from SMARTYPLUSNET.
I immediately then got the chat with Mohammad Naseem who then said I will have a refund in 3-5 business days. I did get a confirmation email,
Thank you Mohammad Naseem (Desert Wind) {I speak a little Arabic} but gee-wiz, how does this crap happen?
Now I need to stop that credit card and get a new one. PITA...
7. januar 2025
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
Got a dollar charge
Got a dollar charge, and 7 days later a $25 charge. I have no clue who they are. My credit card company resolved it, but I have to replace my credit card.
26. december 2024
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
I’m not sure how they obtained my bank…
I’m not sure how they obtained my bank account information, but they charged me $25 for a service I had never used before. In fact, my first encounter with 'Smarty' was when I noticed the charge from them. I contacted their support team multiple times, requesting a refund and the deletion of my account, but I never received my money back. In the end, I had to close my bank account to avoid paying for something I didn’t use.
2. december 2024
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
I never signed up with this company
I never signed up with this company. They said I got singed up from some pop up in 2021. Almost $800.00 they've taken out of my bank account. They refuse to refund my money. They SmartyPlus is a total scam. They only game me a 3 month refund. Total BS. Give me my total refund. This company needs to be shut down
23. december 2024
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
I’m ngl to u guys r so harsh in these…
I’m ngl to u guys r so harsh in these reviews when u could’ve js researched a little more n would know that u would’ve js cancelled ur subscription n emailed them for a refund I got £25 taken out of my account i noticed and i politely emailed them as i didn't know who they were n don't remember subscribing and they lit replied to me within an hr or 2 n refunded me the same day!
19. december 2024
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. Should you have any questions or concerns, feel free to contact us at support@joinsmarty.com, and we will be happy to assist you.
Scam
Scam. Just full on scam. Someone with authority should deal with these people as clearly they have scammed SOO MANY people of the same charges!
16. december 2024
Uopfordret anmeldelse
Besvarelse fra smartyplus.net
Thank you for your review. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.