I was slightly skeptical, as the reviews were mixed but I decided to take a chance and hope for the best! I was blown away with what I received! My personalised puzzle was a way that I used to ask my... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a photo calendar and I’m delighted with it. The print quality is excellent, the colours are clear and vibrant, and the paper feels really sturdy. The online editor was easy to use and upload... Se mere
Virksomheden har svaret
Everything perfect, starting from booking, contact and event!!!! Well recommended!!! Definitely we will come back soon!!!
Virksomheden har svaret
Ordered a simple bowl as a small Christmas present on the 9th of December, paid extra for tracking and all that, and unfortunately it did not arrive. When you try to check the "tracking" system on the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Smartphoto is one of the pioneers of digital photo printing. Over 4 million consumers are using our services in 14 European countries. Our intuitive web platform helps you share your pictures, and create stunning photo products. At the Smartphoto website you can easily upload and share your pictures, high quality photo product like prints, photo books, greeting cards, canvas or gifts, all at affordable prices. The digital photos are printed at one of the most advanced European laboratories on real, high-quality photographic paper. Smartphoto offers very competitive prices, allowing you to take advantage of the large number of photos processed daily at our laboratory.
Smartphoto advantages:
Skrevet af virksomheden
- Our goal: 100% customer satisfaction guarantee on our products
- If you are unsatisfied with your ordered product you can make a new product for free. This is smartphoto´s unique smartpromise.
- smartbonus on all purchases
- Staying with us is rewarding! Every 3rd month we will sum up your total purchases at Smartphoto. Depending on your spending on Smartphoto you will receive a discount code that you can use to buy more products.
- smartservice - let us help you
- Experiencing Smartphoto´s world of photo products is easier than you think. But sometimes you need a little guidance: if you have questions about your order or need help with any of our products then our customer service is here to help. Welcome to Smartphoto!
Kontaktoplysninger
3,8
God
271 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Smartphoto
Hi Caroline,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Besvarelse fra Smartphoto
Hi Carol,
Thank you for your review of the product.
I'm sorry to find that you are unhappy with the result of your order - I hope we were able to help you with this matter and find a solution. Thank you for taking your time to leave a review.
Best regards
Miia @smartphoto
Besvarelse fra Smartphoto
Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Besvarelse fra Smartphoto
Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Besvarelse fra Smartphoto
Hi Christine,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
It was very fast…
Hello I am from Ecuador and I ordered a birthday calendar for my boyfriend in Belgium. It was very fast and my calendar really beautiful. My gift arrived before I expected. Thanks
18. april 2024
Besvarelse fra Smartphoto
Hi Karina,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great quality
One of the best websites I found that was easy to edit my product and order! Fab quality and good price
6. marts 2024
Besvarelse fra Smartphoto
Hi Laura!
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Warm regards
Miia @smartphoto
Besvarelse fra Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great quality
27. februar 2024
Besvarelse fra Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the product! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great website
Great website, loved the photo book we made for a birthday gift. Easy to use and great quality.
21. februar 2024
Besvarelse fra Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Personalised iPhone 7 case…
Ordered a personalised iPhone 7 case and I’m delighted with the results. Very good quality photo printing and good quality case. I will use again and will recommend.
19. februar 2024
Besvarelse fra Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the product! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Fantastic service and quality
Fantastic service and quality. The photos are exactly what I wanted, absolutely delighted with what I received. Great, reliable company!
12. februar 2024
Besvarelse fra Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Besvarelse fra Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Besvarelse fra Smartphoto
Hi Donella,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Delighted with my purchase
Delighted with my purchase, was super easy to upload photos from my phone and create my gift. Arrived quickly and delighted with the quality. Thanks!
17. januar 2024
Besvarelse fra Smartphoto
Hi Rachel,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Very pleased with my purchase
22. januar 2024
Besvarelse fra Smartphoto
Hi Joe,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Louis
I recently lost my doggy pal Louis and was looking for a way of having him close to me when I came upon this company. Reasonable price and came in good time. So much so that my husband wants one too
17. januar 2024
Besvarelse fra Smartphoto
Hi Ruth,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great quality
16. januar 2024
Besvarelse fra Smartphoto
Hi Julia,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Need to improve the customer service
The order was delivered a lot later than promised so I didn’t have it in time for my friends going away party. I contacted the customer service team looking for an update and no one ever responded to my query so I was just left waiting. Not great customer service at all.
27. december 2023
Besvarelse fra Smartphoto
Hi Laura,
I am so sorry to hear that you didn't get a response to your case, please contact us againg on contact@smartphoto.ie so that we can find out what has happened.
Best regards
Miia @smartphoto
Never Arrived!
Never Arrived!
No response from customer service beyond 'we received your email'
18. december 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.