Reliable service and respond to emails quickly. Good product and hoping it does as it says on the label. Blood results on Cholesterol improved since taking this but also been mindful of better diet.... Se mere
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Se, hvad kunderne siger
Very good timekeeping - just as I'm about to run out, like magic, the next box arrives! Broccoli soup '+' is tasty and of course, easy to make up. My only negative would be that the new box packaging... Se mere
This product is a must for any man dealing with prostate issues. You need to incorporate this into your diet. The research is there to prove that the contents of this product will help. I am certain i... Se mere
Virksomheden har svaret
I ate badly and I had an HbA1c of 46. Doctor said "you're about to be clinically diabetic" That was October 2022. I started these soups in January 2023. By October 23 my HbA1c was 41 and a year on in... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
BrocStar (formerly SmarterNaturally) creates consumer-friendly food products using its unique BrocStar GRextra broccoli, which naturally provides a much higher amount of active nutrient Sulforaphane than standard varieties of broccoli. Sulforaphane is one of the key health-boosting compounds that gives broccoli its 'superfood' status. Once in our gut, the high levels of glucoraphanin in the BrocStar broccoli is converted into Sulforaphane, which turns on anti-oxidant genes in our cells. This can help maintain a healthier metabolism – particularly as we age. A healthier, younger metabolism is linked to all kinds of health benefits, including, reduced and more stable blood sugar levels, lower blood pressure, protection against heart disease, reduced risk of some forms of cancer and neurodegenerative disease, and even supporting weight loss, muscle gain and boosted sporting performance. It for all those reasons that we're we're so excited to be creating functional foods backed by more than 20 years of high-quality science that are convenient, affordable, tasty and could make a really significant contribution to improving the health and quality of life of people across the UK. Our first product, is BrocStar SmarterNaturally SuperSoup: research suggests eating just one bowl a week can meaningfully contribute to a range of health benefits and contribute to a reduced risk of a range of chronic health conditions. We're also working hard to create new products so people can work our health-boosting compounds into their diet in the ways that work best for them. We also sell a re-sealable pouch of our broccoli powder that you can add to your food and drinks as you wish, at the point of consumption.
Kontaktoplysninger
Storbritannien
- hello@broc-star.com
- smarternaturally.com
4,6
Fremragende
155 anmeldelser
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Healthy Food to Your Door
Easy to order and set up a subscription, then like clockwork the Soup arrives just as the last meal is enjoyed. Great service and the superfood is something I truly belive in.
6. oktober 2023
Delivered very quickly.No problems good…
Delivered very quickly.No problems good service
2. oktober 2023
HIGHLY impressed
I HIGHLY RATE SMARTER NATURALLY
THEY HAVE REPLIED TO MY EMAIL QUESTIONS AND ADVISED ME VERY WELL.
I'M VERY IMPRESSED
27. september 2023
Uopfordret anmeldelse
Definitely feeling the benefit
I am definitely feeling the benefit of the soup. I find a little pepper does the trick, although a bit or Peri-Peri salt is a very good option if yiu want a little more heat.
19. september 2023
Uopfordret anmeldelse
I enjoy my weekly flask of soup
I enjoy my weekly flask of soup, I sprinkle with a few chilli flakes and pepper. Even better to know its doing me some good.
21. september 2023
Uopfordret anmeldelse
Pleasant way to have weekly broccoli boost.
Been having the soup weekly for a few months. Rather expensive but very tasty. Over 6 months my blood/sugar reading has gone from 42 (just prediabetic) to 39 (normal). Not sure whether this is due to the soup, other efforts to avoid sugar or just random fluctuations but I'll be continuing with my weekly bowl of broccoli just in case!
21. september 2023
Uopfordret anmeldelse
Besvarelse fra BrocStar (SmarterNaturally)
Hi John - this is fantastic to hear! We'd love to find our a bit more about your story and the benefits you've seen. If you're willing to chat to us about it, just let us know by dropping an email to hello@smarternaturally.com
All the best
Aran
Caused severe diarrhoea
1. september 2023
Uopfordret anmeldelse
Besvarelse fra BrocStar (SmarterNaturally)
Hi Donald - thank you for your email and I've just replied to you to discuss this. As mentioned in my email, everyone is impacted differently by our soup and although most people get along well with our soup, and the dietary fibre and bioactive molecules (particularly glucoraphanin) in our soup are very good for our health, we've had a small number of people who have experienced changes in their digestion as a result of adding a lot more of these compounds into their diet in a short space of time.
We usually find that for this small subset of our customers, introducing the soup to your diet more slowly over a period of time gives more time for your digestion to adapt to the changes and helps to avoid the unpleasant side effect you've mentioned experiencing here. As per my email, I'd be happy to either share the guidance from our dietitian on digestive side effects and how to enjoy our soup without suffering from them, or else arrange for a return and refund of your order.
All the best, and with our apologies,
Aran
Great product
7. september 2023
Great product
Great soups, definitely feels like you are doing your body good. Mix with mashed potatoes for a delicious side with your regular meal.
1. september 2023
A Wonderfully Healthy Product with a Quality Service
Excellent product and service, easy to sign up and with a reliable delivery...the product itself is simple to prepare and tastes great...I can easily imagine it is doing me good whilst eating it.
10. august 2023
Great service from start to finish
Great service from start to finish, promptly answered my queries and had the product delivered.
12. august 2023
Courier delivered to wrong address
Courier delivered to wrong address. However Smarter Naturally immediately issued a refund and apologised for the error. As a result of their prompt remedial action, I have reinstated my monthly subscription.
Thank you, Smarter Naturally
4. august 2023
Uopfordret anmeldelse
Has my first packet and I will be doing…
Has my first packet and I will be doing the 3 months trial. It tasted ok. I added a little salt and some black pepper. It tastes of broccoli and I’ve drank much worse tasting products than this. Would it speed up the process to have two per week I wonder? To anyone not liking the taste. Drinking a mug of soup once a week that maybe you’re not that keen on as opposed to going on to having diabetes is no contest as far as I’m concerned.
15. juli 2023
Uopfordret anmeldelse
Besvarelse fra BrocStar (SmarterNaturally)
Hi Linda - thanks for your review, and glad you're getting on OK with our soup!
First of all, you might be interested in our tips, tricks & recipes page to get some more ideas for how you can tweak the flavour to your taste: https://smarternaturally.com/recipes/. We've got some more exciting new recipes coming soon too, thanks to a partnership with a celebrity chef!
In terms of eating more than one bowl of soup a week: The bioactive compounds in our soup work to change the way the metabolism in our cells works, through turning on and off different genes inside our cells. All the research both we and others in the field have done indicates that eating a high dose of glucoraphanin once a week is beneficial in this regard. There is also some data to suggest that eating it twice a week may bring additional benefits compared with eating it once a week - but we’ve not yet done the dosing studies that would be required to confirm this and see whether eating it more frequently than twice a week would bring still more additional benefits. Therefore, while there is nothing to suggest that eating our soup more than twice a week would do you any harm, we recommend sticking to eating it once or twice a week, depending on what you can afford, since that's where the strongest evidence lies.
I hope that helps!
All the best,
Aran
Subscribed to buying the soup following a blood test prediabetes result
Subscribed to buying the soup following my GP informing me that my blood test results showed me to be prediabetic. The soup was recommended to me by a friend who had heard about it having benefits to help manage the control of diabetes, based on scientific research. I've been enjoying the soup once a week for a few months now and I'm very pleased with my latest blood results which showed that I was no longer prediabetic. I've changed my diet very little, my diet being healthy with next to no processed food, salt or sugar. |Therefore, I'm super pleased as is my GP. I shall continue to subscribe and have the soup once a week. Delivery has been great and on time. I've had no need to contact the company. So, all very pleasing! and Big Thanks to Broccoli Vegetable Soup and the Smarter Food Company.
7. juli 2023
Uopfordret anmeldelse
Besvarelse fra BrocStar (SmarterNaturally)
Hi Ian - this is fantastic news, we're really glad to hear your health is improving and grateful that we could play a part in that process!
We'd love to speak to you directly about your experience, as we're always interested to learn more from our customers when they've seen a benefit. If you'd be interested in speaking with us on this, please do contact us at hello@smarternaturally.com !
SCAM!
All the boxes I received were damaged while the shipping box was in pristine condition. This is not a good start! Just after I drank my soup my body reacted weirdly in my brain and my heart for a few seconds. I got scared and drank nearly 1L of water. Then few hours later I started feeling unwell and then vomited 4 times. Clearly there is something in that soup that my body rejected. And after reading all the reviews / feedback that are available online there is nothing solid about their claim regarding this soup. But their biggest flaw is definitely MONEY! That’s all they want MONEY MONEY MONEY!
10. juli 2023
Uopfordret anmeldelse
Besvarelse fra BrocStar (SmarterNaturally)
Hi Chris - really sorry to hear about your experience here. First of all, it's concerning to hear that you were shipped damaged products - we'd like to look into this to understand why something like this would have come out to you from our warehouse, which never should have happened.
We're also really concerned to hear about the reaction you appeared to have to our soup. Our soup is made with our unique variant of broccoli, but is a safe functional food product and we've never had any reports of reactions like yours before. I can't find any record of you contacting us previously, so please do so on hello@smarternaturally.com so we can discuss this with you and arrange a refund for your order.
Our product is based on more solid scientific evidence from than 20 years of research, both by ourselves and the wider scientific community, and we're working really hard to create a product and company that works for our customers in a way that we really believe could help make a difference - so it's disappointing to hear you have this view of us. I hope by contacting us directly we can change your negative view of us and what we're trying to do.
All the best,
Steph
Professional service
Professional service. The soup was not for me, I returned it and they said they would refund. Friendly and warm staff, which really makes a difference when you are buying on line
Excellent customer service, I really appreciated the opportunity to try the product and to have a friendly service that I could go to to return. Great team
30. juni 2023
Uopfordret anmeldelse
Poor delivery service
There's nothing wrong with the soup, but their courier abandoned an expensive delivery on my doorstep in full view of the street without even ringing the doorbell, claiming it was in "a safe place".
As SmarterNaturally's excuse for the bad service from the courier is that "the service provided seems to vary, from location to location", it hardly bodes well for taking out a costly subscription and expecting to actually receive it. I've cancelled the service.
23. juni 2023
Uopfordret anmeldelse
Besvarelse fra BrocStar (SmarterNaturally)
Hi David - sorry again about your delivery experience with us. We generally have a good experience with our current couriers, but unfortunately, like many online retailers, we do have issues from time to time with them.
Your feedback is really useful, as we're currently looking at whether we can change the carriers we use to improve our service to customers - whether this means switching all customers onto a new, more reliable courier service, or being able to switch just customers where the local service of our standard couriers in their location is poor, since this would allow us to address the "variance from location to location" in courier service.
Obviously this work doesn't change the bad experience you had, for which I'm sorry and sorry that it cost you as a customer for us. I hope you might consider rejoining us as a customer once we've implemented these changes to our delivery process!
All the best,
Aran
I found the company to be efficient and…
I found the company to be efficient and friendly.
23. juni 2023
Uopfordret anmeldelse
Very disappointed
Very disappointed . I ordered as a result of the Guardian article. I still haven’t received my goods and there seems to be a variety of excuses .
12. juni 2023
Uopfordret anmeldelse
Besvarelse fra BrocStar (SmarterNaturally)
Hi Jean and Barry - I'm really sorry for the experience you've had with us. As explained in my email to you, unfortunately our warehouse is having an issue with booking shipments to the Channel Islands with Royal Mail.
I appreciate this is disappointing and frustrating, but I'm afraid I've given you the best options I could at this time (paying additional postage costs, or a full refund). I am actively still looking into this, as I agree that we should be able to ship to you at our standard rates, and I don't fully understand why this is currently a service we're not able to book with Royal Mail. It came as a surprise to us too.
Apologies again for your experience here - I have tried to keep you updated with the situation as it evolved, but I appreciate that it's still not the experience you were hoping for when you placed your order.
All the best,
Aran
My first box arrived on Monday and I…
My first box arrived on Monday and I couldn't wait to have my first soup. I really enjoyed it. It tastes like, well it tastes like broccoli. It's easy to make (250ml of water is a little on the thick side for me, so I will add more next time) and I although I was somewhat worried that it might taste horrific, it was in fact perfectly enjoyable. I have set up a text alert to remind me next Monday.
5. juni 2023
Uopfordret anmeldelse
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