SmartCruiser.com Anmeldelser 258

TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

BE AWARE - they charge $50 for booking cancellation fee as there are no other company doing that except them and they did not even mention it when you book.

Bedømt til 4 ud af 5 stjerner

Have used Smartcruiser about five or six times for different cruises. The reason we keep coming back is Kim Tuchek the rep from Smart cruiser, she is very easy, pleasant and knowledgeable about the... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Jennifer is an absolute gem in the world of travel agents! From the moment I contacted her, she provided exceptional customer service. Not only did she patiently explain the nuances between various... Se mere

Bedømt til 5 ud af 5 stjerner

We’ve been using Smartcruiser for many years now, and don’t intend to stop anytime soon. The agent we use is always quick to respond to us, and doesn’t make me feel stupid for asking stupid question... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Krydstogtsbureau

Skrevet af virksomheden

SmartCruiser.com is the leading discount cruise website created exclusively for the savvy traveler. A savvy traveler is a SmartCruiser. Purchasing a cruise from SmartCruiser.com offers not only exceptional and even exclusive pricing and offers, but the convenience of arranging airline tickets, airport transfers, hotel bookings, car rentals and trip insurance. Plan your entire cruise vacation in one stop, on one site. Book online, or call one of our highly experienced cruise counselors. Either way, you receive the best price, customized to you, the SmartCruiser. Contact Us: (1-800-444-1560) Follow Us: Facebook: https://www.facebook.com/SmartCruiser/ Twitter: https://twitter.com/smartcruiser Instagram: https://www.instagram.com/smartcruiser/ YouTube: https://www.youtube.com/channel/UC7RMYWQiltQNDdLE-unyHlQ/


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

258 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Everything that was made by Patti was…

Everything that was made by Patti was excellent, she did everything what we needed, and we thank her allot ,

18. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We are happy to know you had a good experience working with Patti. We take pride in providing great service and excellent value for our clients. We look forward to working with you again.

Bedømt til 5 ud af 5 stjerner

We so appreciate Smart Cruiser

We so appreciate Smart Cruiser! Robert is always extremely helpful and prices are usually better than what you can find elsewhere!

18. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We appreciate you! We are glad you enjoying working with Robert. We strive to provide excellent value to our clients and look forward to helping you plan your next cruise vacation.

Bedømt til 5 ud af 5 stjerner

Kim does a amazing job gets right back…

Kim does a amazing job gets right back to you and does what you ask

17. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We are so glad to know Kim has been helpful to you and you enjoy working with her. We look to provide great service and extra value to our clients. Kim will love to help you plan your next cruise vacation.

Bedømt til 4 ud af 5 stjerner

Great fantastic service !

17. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We do our best to provide our clients with great service and excellent added value. We look forward to working with you again on your next cruise vacation.

Bedømt til 5 ud af 5 stjerner

It was my first experience dealing with…

It was my first experience dealing with cruise reservation with company so far away from home. Everything went smoothly and prossionaly. I was answered on every issue ,quickly with my full satisfaction.
Especially thanks to agent Kim.
Love to make another cruise reservation with them, in the future.
Thank you
Hana Gruber

17. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We are glad you had a good experience. We have clients all over the US and Canada, even some throughout Europe have found us! The power of the internet and phones means we can provide great service and excellent value to clients, no matter where they are located. Glad you found us and we look forward to having Kim take care of you on your next cruise vacation.

Bedømt til 5 ud af 5 stjerner

Great service even in New Zealand

We are based in New Zealand and were recommended Smart Cruiser by friends who had found them very good and very price competitive on a range of cruises.
We have now used them for 3 cruises and the service and pricing has been great. They have even matched and ships deals and then given even more onboard credit.
Communication has been good and we have had no problems.

17. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We appreciate your loyalty. We do our best to provide great service and extra value to our clients stretched across the globe. We look forward to working with you again.

Bedømt til 5 ud af 5 stjerner

I have used Smartcruier for over 15…

I have used Smartcruier for over 15 years, and have received excellent service. I especially want to send a great job Patti has done with finding cruises and follow up call backs.

16. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We appreciate your loyalty. Patti is an excellent travel advisor. We do our best to provide you with great service and excellent value. We look forward to continuing to work with you on your cruise vacations.

Bedømt til 5 ud af 5 stjerner

Great way to help your customers with…

Great way to help your customers with the information they need, good job done. Thanks

16. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We are happy you had a good experience. We strive to take care of our clients and provide you great value. We look forward to helping you plan your next cruise vacation.

Bedømt til 5 ud af 5 stjerner

Patti is the best always looking…

Patti is the best always looking forward to helping us

16. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. Patti does enjoy working with clients and they come back to her cruise after cruise. Thank you for your loyalty. We do our best to provide our clients with great service and extra value.

Bedømt til 5 ud af 5 stjerner

Excellent services from Sandy

Excellent services from Sandy. Always keeping in touch.

16. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We do our best to provide you with caring service and great value. We look forward to helping you plan your next cruise vacation.

Bedømt til 5 ud af 5 stjerner

Excellent

Excellent, we have always had very fine experiences when dealing with Smart Cruiser.

15. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We are so glad we have been able to consistently assist you. We look forward to helping you with your next cruise vacation.

Bedømt til 5 ud af 5 stjerner

Knowledge,Professional,and Best Priced Cruises

The cruise specialist was very knowledgeable,professional,and friendly! I enjoyed the experience and by the way the cruise price was the lowest. I will definitely book again!

15. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We are glad we made your vacation planning experience a good one. We try to provide great value to our clients. We look forward to working with you again.

Bedømt til 5 ud af 5 stjerner

I have used Smart Cruiser many times to…

I have used Smart Cruiser many times to book cruises. They are wonderful knowledgeable people there. I would tell anyone to book with them

15. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We appreciate your kind words. It means so much to us. We look forward to helping you again.

Bedømt til 5 ud af 5 stjerner

Great price and service delivered on…

Great price and service delivered on all the extra perks,thanks

15. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We do take pride in providing great service and excellent value to our clients. We are glad you appreciated it. We look forward to working with you again on your next cruise vacation.

Bedømt til 5 ud af 5 stjerner

Excellent service as well as up to date…

Excellent service as well as up to date with price drops.

14. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We do our best to ensure our clients always have the best deals. We look forward to helping you plan your next cruise vacation.

Bedømt til 5 ud af 5 stjerner

Smart Cruiser Review

We have always had wonderful experiences booking trips with Smart Cruiser. Jennifer Boose is an exceptional agent and continually updates us on perks. She returns calls quickly and makes us feel special.

13. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We are so glad you have found Jennifer to be responsive. We do our best to provide service and value to our clients. Thank you for your loyalty and we look forward to assisting you again.

Bedømt til 5 ud af 5 stjerner

We really enjoyed our cruise

We really enjoyed our cruise, everything was perfect. Also, thank you for the onboard credit, my massage was wonderful.

13. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We are so glad you enjoyed your cruise vacation and the extra value we provided with the additional onboard credit. We look forward to working with you again.

Bedømt til 3 ud af 5 stjerner

We were not advised of port change

We were not advised of port change in Japan. Cost us a huge runaround and $200 for a cab. Otherwise OK if you are American. If you're Canadian hard to get the Canadian pricing.

Better dealing directly with the cruise line in my opinion

12. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. Completing the required online check in process with the cruise line should ensure you would receive notifications of any changes. We do strive to provide extra value to our clients by offering additional onboard credit on top of any cruise line offers. Even after the price of you cruise dropped after final payment and the cruise line would not make any adjustments for you, as a repeat client, we gave you even more onboard credit. We hope you will see the great value we have given you and continue to have us plan your cruise vacations

Bedømt til 5 ud af 5 stjerner

Great service

Great service - excellent prices!

12. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. Our company is focused on providing great service and excellent value to your guests We are glad you appreciate it. We look forward to helping you plan your next cruise vacation

Bedømt til 5 ud af 5 stjerner

Excellent service and very responsive…

Excellent service and very responsive to queries and questions.

12. maj 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We do our best to provide knowledgeable, prompt service to meet your vacation needs. We would be happy to assist you again with your next cruise vacation.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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