SmartCruiser.com Anmeldelser 258

TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

BE AWARE - they charge $50 for booking cancellation fee as there are no other company doing that except them and they did not even mention it when you book.

Bedømt til 4 ud af 5 stjerner

Have used Smartcruiser about five or six times for different cruises. The reason we keep coming back is Kim Tuchek the rep from Smart cruiser, she is very easy, pleasant and knowledgeable about the... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Jennifer is an absolute gem in the world of travel agents! From the moment I contacted her, she provided exceptional customer service. Not only did she patiently explain the nuances between various... Se mere

Bedømt til 5 ud af 5 stjerner

We’ve been using Smartcruiser for many years now, and don’t intend to stop anytime soon. The agent we use is always quick to respond to us, and doesn’t make me feel stupid for asking stupid question... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Krydstogtsbureau

Skrevet af virksomheden

SmartCruiser.com is the leading discount cruise website created exclusively for the savvy traveler. A savvy traveler is a SmartCruiser. Purchasing a cruise from SmartCruiser.com offers not only exceptional and even exclusive pricing and offers, but the convenience of arranging airline tickets, airport transfers, hotel bookings, car rentals and trip insurance. Plan your entire cruise vacation in one stop, on one site. Book online, or call one of our highly experienced cruise counselors. Either way, you receive the best price, customized to you, the SmartCruiser. Contact Us: (1-800-444-1560) Follow Us: Facebook: https://www.facebook.com/SmartCruiser/ Twitter: https://twitter.com/smartcruiser Instagram: https://www.instagram.com/smartcruiser/ YouTube: https://www.youtube.com/channel/UC7RMYWQiltQNDdLE-unyHlQ/


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

258 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

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Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I've always have gotten the best deals…

I've always have gotten the best deals with smart cruiser

5. november 2019
Uopfordret anmeldelse
SmartCruiser.com-logo

Besvarelse fra SmartCruiser.com

Thank you for your feedback. We do strive to provide you with extra value when planning your cruise vacation with our knowledgeable travel advisors. We thank you for working with us and look forward to helping you again.

Bedømt til 5 ud af 5 stjerner

A great company ambassador

I have booked several cruises with Smart Cruiser. The most important reason I keep coming back is Bob Friedman. He happened to help me with my first cruise and I see no reason to book my next cruise with anybody else. Bob is very helpful and professional, yet also friendly and funny and a delight to talk to. I wish I could meet him personally. I guess I will have to travel to Boca Raton one day. Anyway, thank you Bob.

25. oktober 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We agree, Bob is a wonderful Travel Advisor and are so happy he is a part of the SmartCruiser team. We are grateful for you loyalty and look forward to continue working with you and providing you with great service and extra value on your next cruise vacation.

Bedømt til 5 ud af 5 stjerner

KUDOS TO BOB F.

We have been dealing with Bob F. , for several years. His service is by far the BEST of any travel agent to date. He is forthright with information and great suggestions. Our friends depend on us to get them included in all of our cruises due to Bob’s diligence in searching for the perfect vacation.

25. oktober 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. It's fantastic to hear how you value Bob's services. We appreciate your loyalty and thank you for referring SmartCruiser to your friends. We look forward to continuing planning your cruise vacations with the extra value we add. Bob will continue to take good care of you!

Bedømt til 5 ud af 5 stjerner

SmartCruiser again!

We are booking our cruises with SmartCruiser since years. There is no better way to do that. Best prices and excellent advice.

23. oktober 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We are so pleased you know we are the best option to plan your cruise vacation. We strive to provide you with knowledgeable service and great extra value. We appreciate your loyalty and look forward to continue working with you.

Bedømt til 5 ud af 5 stjerner

Courteous and professional staff.

Courteous and professional staff.
Always took care of my questions and concerns in a prompt and satisfactory manner. Would highly recommend.

21. oktober 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We are happy to know you would recommend SmartCruiser. We do our best to ensure you have all you need for a great vacation with our service and extra value. We hope to help you plan many more cruise vacations.

Bedømt til 5 ud af 5 stjerner

My Go To Cruise Travel Agent

I happened upon SmartCruiser.com while looking for a major online cruise company. I have found their pricing and additional perks better that the competition. I was put in touch with Patti Hernandez with SmartCruiser and she has been the best. I have booked around 10 cruises with them and have been very pleased. I have never had an issue with them regarding promised perks that weren't delivered. They have even come to bat for me when a cruise line was giving me a hard time while on board. One phone call and the apologies flowed from the cruise reception desk. I have no hesitation in recommending them. Watch for their special offers.

21. oktober 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We appreciate your loyalty in planning your cruise vacations with us. Patti is an excellent travel advisor and appreciates your business. We strive to provide you with great service and extra value on each of your reservations. We look forward to helping you plan many more cruise vacations

Bedømt til 5 ud af 5 stjerner

Always perfect service and great value.

21. oktober 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We take pride in providing great service and extra value to our clients. We are glad to know you have appreciated it. We look forward to continue working with you.

Bedømt til 5 ud af 5 stjerner

One off the Best .

21. oktober 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We appreciate that you like our services and value. We look forward to continue working with you and planning your cruise vacations

Bedømt til 5 ud af 5 stjerner

Exellent

Exellent service.

21. oktober 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We are so glad you enjoy the services we offer. We are very appreciative of your 10 years of loyalty. We look forward to continue to work with you on planning your cruise vacations and providing you with excellent service and extra value.

Bedømt til 5 ud af 5 stjerner

We’ve been using Smartcruiser for many…

We’ve been using Smartcruiser for many years now, and don’t intend to stop anytime soon. The agent we use is always quick to respond to us, and doesn’t make me feel stupid for asking stupid questions. She gives us excellent service, it’s so nice to have an actual voice at the end of the phone.

21. oktober 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We are so happy you enjoy using our services and appreciate your loyalty. Patti is a wonderful travel advisor and is happy to assist you. We look forward to helping you plan many future cruises for years to come.

Bedømt til 5 ud af 5 stjerner

SmartCruiser is Great!

I worked with Jennifer on a 77 day cruise. She is an outstanding professional and I look forward to working with her again on my next cruise!

30. september 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. First, I'm jealous! A 77 day cruise and planning the next one, good for you! We are pleased you enjoyed working with Jennifer and found extra value with SmartCruiser.com We look for ward to helping you plan your next cruise vacation

Bedømt til 5 ud af 5 stjerner

We have a terrific person we work with

We have a terrific person we work with. Probably all are good as well

27. september 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We are glad you enjoy working with your cruise consultant. And yes, we think we have a great team! We look forward to helping you plan many more cruise vacations

Bedømt til 5 ud af 5 stjerner

I've used Smartcruiser.com for the last…

I've used Smartcruiser.com for the last 4 years.
Never had any problems with them their agents are very helpful.
You also get the best prices and perks with them better then any other agency out there.
I would recommend them to anyone.

27. september 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We appreciate your loyalty and glad you found us. We do our best to provide great service along with extra value for our clients. We look forward to continue working with you on your cruise vacations.

Bedømt til 5 ud af 5 stjerner

Thanks Sally for a great customer…

Thanks Sally for a great customer service

27. september 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. Sally is fantastic and looks after her clients very well. We hope you'll continue to use her services and take advantage of our added values for our clients.

Bedømt til 5 ud af 5 stjerner

We have travelled on about 7-8 cruises…

We have travelled on about 7-8 cruises and have made the reservations through Smartcruiser for all if them. Our agent Robert Weber finds the best deals and the best staterooms for our whole group.

24. september 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We are glad you have valued Robert's expertise. He's terrific at ensuring his clients needs are met and all requests fulfilled. SmartCruiser takes pride ensuring you have a great deal with added value to your reservation with discounts or onboard credit. Thank you for your loyalty. We look forward to helping you plan your next cruise vacation.

Bedømt til 5 ud af 5 stjerner

Always great deals and prompt reactions…

Always great deals and prompt reactions by the staff. A pleasure to deal with them.
Also very handy to be able to check availability online.

23. september 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We appreciate your comments about our staff. Whether you choose to book online or have one of our readily available agents assist you, we want it to be a great experience. SmartCruiser ensures that every reservation has an added value. We look forward to helping you plan your next cruise vacation.

Bedømt til 5 ud af 5 stjerner

Very competent travel agents

Very competent travel agents, they go out of their way to assure you get the suites in your cruise, and at the best price possibly.
I would recommend this agents to anyone, very pleased to deal with them

23. september 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. Our Smartcruiser agents do their best to provide great service. We strive to provide extra value in discounts or onboard credits. We appreciate your recommendation and look forward to working with you again on your next cruise vacation.

Bedømt til 5 ud af 5 stjerner

Robert does a great job

Robert does a great job. i will always use Smart Cruiser

5. september 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We appreciate your many years of loyalty and the opportunity to help you plan your cruise vacations. Robert is an excellent travel advisor and at SmartCruiser we extend extra value to all our reservations. We look forward to helping you cruise for many years to come.

Bedømt til 5 ud af 5 stjerner

Our travel planner

Our travel planner, Kim Tuchek, was phenomenal!! She anticipated our needs and made brilliant suggestions that made our travel easy as well as memorable!!

24. august 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We appreciate you sharing this with us. Kim does a great job and is very knowledgeable. We strive to provide great service with extra value for our guests. We look forward to helping you plan your next cruise vacation

Bedømt til 5 ud af 5 stjerner

Everything was perfect like each time…

Everything was perfect like each time with Kim Tuchek ! Absolutely !

24. august 2019
Uopfordret anmeldelse
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Besvarelse fra SmartCruiser.com

Thank you for your feedback. We love this! We are so glad you enjoy working with Kim. We look forward to helping you again

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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