Great in theory, not in practice. Promised seamless transfers but delivered limited service. Worked well with DVLA, Electoral roll and NHS but didn't update my address on 'The NHS Spine' Not been... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really simple process to follow and so far so good, the updates are coming in now - some much quicker than others. I did mess up and put the wrong details in at one point but I sent a message to s... Se mere
Virksomheden har svaret
easy to sign up to and navigate. I don't know if my change of adress has gone through however givrn it is Christmas period i didn't expect them to. I'll give more fedback when i see tge results but ha... Se mere
Virksomheden har svaret
What a great asset this company is. Moving is stressful enough without remembering how many businesses need to be made aware of your change of address. I was able to spend just 10 mins filling in t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
SlothMove is an award-winning UK change-of-address platform designed to simplify the process of moving home. Instead of contacting each organisation individually, SlothMove allows you to update your address across multiple providers in just a few minutes through a single secure platform. Since launching, over 75,000 people across the UK have used SlothMove to manage their address updates when moving home. SlothMove is part of the AIIC Group, which has been recognised in the Financial Times FT1000 list of Europe’s fastest-growing companies, and includes leading UK legal businesses such as Taylor Rose, FDR Law and Kingsley Wood. Our mission is simple: save people time, reduce the cost and hassle of moving, help them stay organised, and help protect against issues like missed bills or important correspondence going to the wrong address. So you can enjoy the excitement of your new home, without the burden of the associated admin.
Kontaktoplysninger
SlothMove LTD, Worldwide House, Thorpe Wood,, PE3 6SB, Peterborough, Storbritannien
- hello@slothmove.com
- slothmove.com
3,9
God
506 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Changing your address im glad i did…
Changing your address im glad i did this saved me a lot of time and effort
23. oktober 2023
Got to be the way ahead…
What a relief a lot of the hassle of moving taken away. Easy to follow even I didn't get stressed. Around I would say this is the way ahead
22. oktober 2023
First time.round went very smoothly…
First time.round went very smoothly then I was lost for a bit (I’m 86 and not in the best of health) then I didn’t know what was wanted. That’s when I wished I hadn’t started!
21. oktober 2023
Total waste of time
Total waste of time, this is company who does not have the legal authority to change or forward new details to a supplier etc. I have had to do all myself as all the companies I changed my details with said I had to do myself to verify authority, on numerous accounts it's still pending. There is no response from slothmove and it's utterly disgusting as there duping customers with a service they cannot fulfill.
1. september 2023
Uopfordret anmeldelse
Besvarelse fra SlothMove
Hey there! 👋
Thank you for getting in touch ☺️
I've had a good look into this for you, and I'm happy to provide a little more clarity on the matter 🙌
Unfortunately we cannot accommodate phone calls as we're a small team and are currently entirely digital 😔
I'm happy to confirm that your updates were distributed in a timely manner before your move date, from the 27th of August onwards as requested 🚀
We don't send out updates to you via email (save for detail verification) as to not flood your inbox, however this information would have been available on your dashboard -where you can track your updates in real time. This is available via: https://www.myslothmove.com/login
I hope this helps clear up any misunderstanding -if you have any further questions, concerns or feedback then please feel free to get in touch. We're here to help! 🦥
(I have also forwarded this message via email, just let us know if you have yet to receive anything)
I found it really easy to use the…
I found it really easy to use the computer system asking who I wanted to inform of my move
18. oktober 2023
very bad unoprofessiona
Couldn't check my details as asked in your email sent after I paid. Didn't have any password, asked for a resetting, gave my email address, was told that a reset link had been sent except that I never received such reset link, so that I cannot confirm my details, and you cannot move forward with my request. Paid 35 £ for nothing
19. oktober 2023
Besvarelse fra SlothMove
Hey there Lisa! 👋
Thank you for getting in touch ☺️
Please rest assured that we're actively looking into this for you 🙌
I can see on our end that you have partially completed your account set up, however you have yet to set a password for your account to complete the process. In order to do so, you can either follow the link in your welcome email or follow this link to the login page: https://www.myslothmove.com/login
Once you have completed this part of the process & verified your details we'll make sure to fast track your updates! 🚀 🎉
If you have any further questions please feel free to get in touch with us via email at Hello@slothmove.com -we're here to help 🦥
All the best,
Madock (Customer Success Manager)
Quick and easy.
18. oktober 2023
Bad experience with Slothmove
I am having a really bad experience with Slothmove. No news of the progress in more than 3 weeks and when I contact them to know more there are few emails back and forward that is taking more than one week and still no clarity on how things are progressing. I needed to be registered in the council tax and after 3 weeks of wait I have ended add doing it myself.
The worst part is that you can only contact them by email and this method is not even responsive...
18. oktober 2023
Uopfordret anmeldelse
Besvarelse fra SlothMove
Hey there Lucia! 👋
Thanks for getting in touch ☺️
Having looked into this, it appears that you still have yet to set up an account with us; as a Taylor Rose referral customer, you would have been provided with a free Taylor Rose link to set up your account upon the completion of your transaction 🚀🎉
If you still have yet to receive this link, it may be because Taylor Rose has not provided us with your details. We would be happy to forward a link manually if you are unable to locate the email 🙌
I have forwarded this information to you via email, so please feel free to get in touch if you have any further questions.
Gives you peace of mind
17. oktober 2023
The process is easy and convenient
16. oktober 2023
No experience yet
No experience yet. Would like to be able to contact somebody on the phone.I am with Taylor rose moving to McCarthy and stone
10. oktober 2023
Besvarelse fra SlothMove
Hey there 👋
Thanks for your review! As we're a small team we can't accommodate phone calls, however I have reached out to you via email to help with your Slothmove Journey ☺️
All the best,
Madock (Customer Success Manager)
Had the potential to be great but was…
Had the potential to be great but was actually almost as much bother as doing it myself.
Somehow my details got stuck, there was an issue with my husband and I being able to both sign up as a joint thing, and I seemed to complete forms lots of times.
I wouldn’t bother next time.
10. oktober 2023
Besvarelse fra SlothMove
Hey there Christine! 👋
Thank you for your feedback ☺️
We apologise for the inconvenience in setting up both yourself and your husband -unfortunately we were not advised of your details so the free link was not distributed as it should have 😔
Pertaining to your Slothmove Journey, I would like to affirm that I have personally assured your information is being updated correctly and will be in touch to advise on the progress of any future updates 🙌
As always, if you have any further questions, concerns or feedback then please feel free to get in touch -we're here to help! 🦥
All the best,
Madock (Customer Success Manager)
Good
This is a great idea but there wasn't a lot of choices of insurance companies and other things. I had to leave them blank. Overall though, a good app and hopefully will save me a lot of time.
7. oktober 2023
Excellent site and excellent idea.
It was so easy to do and some providers responded almost immediately I just wish more providers were included but I guess this will come. It has saved an awful lot of work.
2. oktober 2023
New to area so a 'one hit' change all major change of address notification well worth the £35👍
Moved from Scotland to Cornwall so many key & important change of address needed doing. This service enabled me to do it in one session.on line 👍
2. oktober 2023
Easy to use and so helpful with the…
Easy to use and so helpful with the stress of moving
30. september 2023
SLOTHMOVE is good but some of the sites…
SLOTHMOVE is good but some of the sites it notifies are very slow to respond.
29. september 2023
Your system is stuck on my ‘change of…
Your system is stuck on my ‘change of address dvla’ and nobody is answering the helpline
27. september 2023
Besvarelse fra SlothMove
Hey there Chris! 👋
Thanks for getting in touch ☺️
We're sorry to hear that you've had some issues getting in touch with us; we're a small team, so our live chat is only monitored during our working hours. This is why you may not have received a response 🙌
Having looked into this for you, it appears that you have provided us with your Driver's License Number rather than your Photocard number (the code located on the back of your card). This would mean that we are pending confirmation on the correct information on yourself before proceeding ☺️
Once we have this information, you'll be all set! 🚀 🎉
I'll be sending you an email with this information, so please feel free to get back in touch at your convenience 👍
Dette er Trustpilot
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