Great in theory, not in practice. Promised seamless transfers but delivered limited service. Worked well with DVLA, Electoral roll and NHS but didn't update my address on 'The NHS Spine' Not been... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really simple process to follow and so far so good, the updates are coming in now - some much quicker than others. I did mess up and put the wrong details in at one point but I sent a message to s... Se mere
Virksomheden har svaret
easy to sign up to and navigate. I don't know if my change of adress has gone through however givrn it is Christmas period i didn't expect them to. I'll give more fedback when i see tge results but ha... Se mere
Virksomheden har svaret
What a great asset this company is. Moving is stressful enough without remembering how many businesses need to be made aware of your change of address. I was able to spend just 10 mins filling in t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
SlothMove is an award-winning UK change-of-address platform designed to simplify the process of moving home. Instead of contacting each organisation individually, SlothMove allows you to update your address across multiple providers in just a few minutes through a single secure platform. Since launching, over 75,000 people across the UK have used SlothMove to manage their address updates when moving home. SlothMove is part of the AIIC Group, which has been recognised in the Financial Times FT1000 list of Europe’s fastest-growing companies, and includes leading UK legal businesses such as Taylor Rose, FDR Law and Kingsley Wood. Our mission is simple: save people time, reduce the cost and hassle of moving, help them stay organised, and help protect against issues like missed bills or important correspondence going to the wrong address. So you can enjoy the excitement of your new home, without the burden of the associated admin.
Kontaktoplysninger
SlothMove LTD, Worldwide House, Thorpe Wood,, PE3 6SB, Peterborough, Storbritannien
- hello@slothmove.com
- slothmove.com
3,9
God
506 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast and reliable
Honestly am surprised how fast and secure SlothMove operates, they made my life much easier.
1. januar 2024
easy to sign up to and navigate
easy to sign up to and navigate. I don't know if my change of adress has gone through however givrn it is Christmas period i didn't expect them to. I'll give more fedback when i see tge results but having read other reviews i expect it's a worthwhile spend at only £35.
28. december 2023
Besvarelse fra SlothMove
Hey there Mandy 👋
Happy New Year! 🎊
Thank you for your review; we're a small company so feedback like this is much appreciated 🙌
I've taken the time to look into your move to ensure everything is proceeding correctly, and I'm happy to confirm that a large portion of your updates have already been distributed 🎉
The remainder are simply waiting for your move-date, as advised by the services you have selected. This means you're all set 🚀
If you have any further questions, concerns or feedback then please feel free to get in touch via hello@slothmove.com -we're here to help! 🦥
All the best,
Madock
Well that worked unexpectedly fast
Well that worked unexpectedly fast
Thanks a lot
1. december 2023
Uopfordret anmeldelse
This has made moving properties so much…
This has made moving properties so much easier the one thing I dreaded doing the most was changing addresses everywhere
Slothmove have made this so much easier
Many thanks
Gill
20. december 2023
Really good when I got into it but…
Really good when I got into it but slight problem with driving licence but resolved next day
20. december 2023
This service did not cover a lot of…
This service did not cover a lot of banks or loyalty cards. It would've just been quicker to change my address manually for many of them, so no worth the fee
14. december 2023
Besvarelse fra SlothMove
Hey there Ivan! 👋
Thank you for your review ☺️
We're a super small company so feedback is super important to us 🙌
With this in mind we'd love to know a little more about how we could improve, as well as which loyalty cards you would have liked us to update. If there's anything we can do to help with your move then please let us know, we're here to help! 🦥
All the best,
Madock
Brilliant and efficient service.
I googled to see if there was a list or template for who to inform about changing my address. Well, Sloth move popped up, and I'm so glad, it's the best £35 I've ever spent. 10 minutes putting all my information in, within an hour I had had confirmation from 2 services that my address change was under way.24 hours and almost everything is going through. This is such a huge time and stress saver. Really glad I used them. Highly recommended for a seamless transition.
13. december 2023
One stop shop forever!
Better using a one stop shop than having to contact multiple departments.
Somehow I have appeared.to have been £35 twice! Be grateful is someone will please sort that out and refund one
14. december 2023
Very Disappointed Dissatisfaction totally
I filled all paid l was sent to make a password and email to start refused to except email suddenly it did l tried to make a password not good enough so 12 letters including capitals numbers not excepted what happens now
14. december 2023
Besvarelse fra SlothMove
Hey there! 👋
Thank you for your review ☺️
I've looked into this for you and can see that your account is now set up with us, so it appears as though you have already selected a password 🙌
The next step will be to verify your details before your updates are distributed, which you can do by logging into your account via https://www.myslothmove.com/login -once you've done this, you'll be all set! 🚀 🎉
We hope this helps -I have forwarded this information to you via email in case you have any further questions 🦥
All the best,
Madock
Very easy and quick beats sitting on…
Very easy and quick beats sitting on the phone all day
10. december 2023
Very good easy and quick process…
Very good easy and quick process everything automatically
7. december 2023
The exercise left me anxious! Why did I have to pay Link for the Services done by Slothmove? Could I know the connection?
Involvement of Link in the business I was carrying out with Slothmove. I was not given an explanation of the relationship between the two.
6. december 2023
Besvarelse fra SlothMove
Hey Aloysius! 👋
Thank you for your feedback ☺️
I'm just responding to let you know that we've reached out via email for further clarification 🙌
Please feel free to get back to us when you can 🦥
All the best,
Madock
Couldn't get though to HMRC by phone
Couldn't get though to HMRC by phone, decided to go with SlothMove and it seems to be dealt with immediately.
6. december 2023
Making it easy to move
6. december 2023
I have not recieved any of the emails…
I have not recieved any of the emails to sign documentation that I have been waiting for.
28. oktober 2023
Besvarelse fra SlothMove
Hello Maddie,
Thank you for taking the time to share your feedback; it’s incredibly valuable to us 😊
I've taken a quick look at your account and noticed that everything seemed in order with your Letter of Authority on the 30th of October. However, something hasn't gone as it should have for you. I'm here to get to the bottom of this and sort it out as quickly as possible.
Could you please drop us an email at hello@slothmove.com - we're keen to turn your experience around and make sure everything is sorted for you.
Thanks again for reaching out, Maddie. Looking forward to resolving this for you
Best wishes,
Anna 💙🦥
After getting over the application
After getting over the application, the following service was as wanted and timely.
1. december 2023
Edit: Sorted now, thank you :)
Edit: Things got sorted out and communication was sorted between both parties to achieve this. Thank you for helping and looking further into this.
22. november 2023
Uopfordret anmeldelse
Besvarelse fra SlothMove
Hey there Kyro! 👋
Thank you so much for bringing this to our attention ☺️
First off, I'd just like to apologise for our delayed response -we've recently switched systems so it appears as though your initial email slipped through the cracks. Customer satisfaction is our number one priority, so please rest assured that I've issued you a £10 refund for your trouble 🙌
This should be with you in 5-10 working days 🚀
With regards to your query, it appears as though your Slothmove Journey is nearly complete! Both your DVLA & Electoral roll updates have proceeded as requested 🎉
It appears as though you have yet to respond to our emails requesting you to sign a Letter of Authority. We need this in order to make a number of updates on your behalf, so once you've signed it you'll be all set 👍
I have also sent this response via email -feel free to get in touch if you have any questions! 🦥
All the best,
Madock
Dette er Trustpilot
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