Slotbox customer service is fantasic the staff are very promt and helpful if I have any issues with th app they get the issues resolved in no time, I recieve enails wirh a monthly news letter which i... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Greate place and great staff i will welcome every time I join and verry happy from the time I join as a member 😀 all the staff are so amazing specially night staff ,security etc. well... Se mere
Virksomheden har svaret
They advertise “weekly cashback” like it’s some big safety net. I lost over 200 in a week and my glorious cashback was 4 dollars and change, locked behind wagering again. What’s the point? It’s like t... Se mere
Virksomheden har svaret
I'm from South Africa and was sceptical especially when they didn't ask me to verify my documents but guys I won some cash and really I expected not to get any money out of it cos it was prob some dod... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Slotbox is a fully licensed and secure online casino, offering a smooth, fast and player focused gaming experience across slots, table games and live casino. Our platform is built for performance, with fast withdrawals, mobile-friendly design and 24/7 customer support to ensure players can enjoy their games with confidence. We work only with trusted game providers and operate on certified RNG systems to guarantee fair play and transparency. Player safety is a priority at Slotbox, with responsible gaming tools and advanced security measures in place at all times. Whether you’re playing slots, live roulette or table games, Slotbox delivers a reliable, easy to use platform for real money play with consistent promotions and a strong focus on fair, responsible entertainment.
Kontaktoplysninger
4,2
God
572 anmeldelser
Har besvaret 79 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good range of games and bonuses
Customer care are polite and helpful, pity withdrawal time is so long
1. maj 2026
Besvarelse fra Slotbox
Thank you for the 5* review
Slotbox customer service is fantasic…
Slotbox customer service is fantasic the staff are very promt and helpful if I have any issues with th app they get the issues resolved in no time, I recieve enails wirh a monthly news letter which includes any new games and updates of winners and promotions, when I do win my winnings are in ny bank in no time . I recieve weekky free spins and caah back which makes ne feel like a valued customer. Just yesterday I recived a birthday gift feom slot box I was pleasantly surprised, thank you
7. maj 2026
Besvarelse fra Slotbox
Hey there, really appreciate the 5* and we're happy to hear you have such a great experience with us and also happy birthday hope you had an amazing day!
I love their games no hassle quick pay…
I love their games no hassle quick pay out . On my recommendation list #1
1. maj 2026
Besvarelse fra Slotbox
Happy to hear that Dan and thank you for the 5*
Besvarelse fra Slotbox
Thank you for the 5* review
Besvarelse fra Slotbox
Vielen Dank für die 5-Sterne-Bewertung
Ha what a joke of a comment you do have…
Ha what a joke of a comment you do have to wager it 2 times over before you can withdraw anything so that is completely false.My partner playing with you over 2 years and your site just takes takes I've never seen anything like it and he gets nowhere with your customer support team same copy and paste answers.People want to play for fun not to be robbed 10minutes after they deposit and then we wonder why so many out of control gamblers are created and that's what your site is promoting....Fix your site do better and be better to your loyal returning players.I myself have only played 2 times on your site never withdrew anything because like him it was just take take but unlike him I ran for the hills.
Hi, sorry to hear you weren't happy with your experience. But none of your summary is accurate.
We do not make you make players wager their deposits 3 times before they can withdraw.
The minimum withdrawal amount is not 50 euro.
We have a full team of agents working 7 days a week and we do not use auto reply bots to triage live chats, once you start the chat you get through to an agent. Our wait time to speak to an agent is around 20 seconds between starting the chat and getting connected
30. april 2026
Uopfordret anmeldelse
1000% bull.shit robbery
If looking for any hope of random play and likely to get wins
I.d play on any other site this sites beyond joke
deposit after the next no play times
only wins mite see off this site which it calls random play is some of losses back lol not hope this site nos random play ....just play any where else disgusting play.
..
Not.sure why have customer service either only person that can do shit.to your account is your account manager lol 😆 😂 🤣
Joke time and time again .
30. april 2026
Uopfordret anmeldelse
Session timer missing
Most decent casinos show how long you’ve been playing. Here, nothing. I looked up and it was 3am and my deposit long gone in tiny chunks. It wouldn’t fix everything but at least a simple timer would make it easier to stop.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Slotbox
Hi Maya, thank you for your feedback, responsible gambling is something we take very seriously, and we always appreciate suggestions from our players.
We do offer reality checks based on your session activity, which can be set to whatever frequency works best for you. If you'd like to enable this on your account, our support team is available 7 days a week via Live Chat and would be happy to get that set up for you.
Thanks again for raising this, it's great to hear from players who value these tools.
Cashback is a joke
They advertise “weekly cashback” like it’s some big safety net. I lost over 200 in a week and my glorious cashback was 4 dollars and change, locked behind wagering again. What’s the point? It’s like throwing a coin at someone after taking their wallet.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Slotbox
Hi Leo, thanks for your review, we're sorry to hear the cashback bonus didn't meet your expectations.
We do want to address a couple of points: cashback percentages are determined by your SlotClub loyalty level, ranging from 5% upward to over 10%. It also carries only a x1 wagering requirement, so it becomes withdrawable after a single playthrough, which we think makes it a genuinely rewarding offer.
We appreciate your feedback, though we'd note that the way the bonus works differs from how it was described in your review. If you'd like a full breakdown of how it applies to your account, please reach out via Live Chat; our team is available 7 days a week and happy to help.
Too many popups
Every time I log in, I get hit with 3 or 4 popups about bonuses, surveys, tournaments. Just let me play or leave.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Slotbox
Hi Rocky, thank you for taking the time to leave us a review. We're sorry to hear the login experience didn't hit the mark.
As part of our onsite experience, we do show personalised messages at login to keep players informed about our latest promotions and tailored offers. That said, we completely understand this may not suit everyone, and your feedback is genuinely valued.
We'll be looking into this to make sure the login journey feels as smooth and seamless as possible. If there's anything else we can help with, please don't hesitate to reach out to our support team directly.
5stars for game choice but the 24hour…
5stars for game choice but the 24hour withdraw is kind of shit because I ended up cancelling my withdraw an loosing it so instant withdraw option will make this site alot better
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Slotbox
Thank you for the 5* and also appreciate the feedback - we aim to process withdrawals within 24 hours or sometimes sooner and once approved players are receiving a confirmation email. We are sorry to hear about your experience with your recent withdraw and wish you good luck on future sessions
Greate place and great staff i will…
Greate place and great staff i will welcome every time I join and verry happy from the time I join as a member 😀 all the staff are so amazing specially night staff ,security etc. well done I am aprecied for everything 😀 will see you soon 😊 😀 👍 🥰🥰🥰🥰🤗🤗🤗🤗
25. april 2026
Uopfordret anmeldelse
Besvarelse fra Slotbox
Realy appreciate the kind review and thank you for the 5* - Happy to hear the kind words about our staff and looking forward to see you soon as well. Good luck with the games
Besvarelse fra Slotbox
Thanks Tanya! We really appreciate the 5 star rating and are glad you're happy with the teams work 😊
Besvarelse fra Slotbox
Thanks for taking the time to leave a review Dolores. We're glad you're enjoying our extensive games catalogue which includes all the top games from the best providers in the industry.
I feel it is good as well as something…
I feel it is good as well as something bad , I don’t understand their logic when playing slots jackpot games when you play demo games they show you the major jackpot and grand you win but in real money I never got it nor saw it while I’m playing online slot game ,otherwise they do give you wins with small amounts.
So there should be some change and real money profit to people who spent money to atleast earn something big in real slot games then demo which is played online .
7. april 2026
Besvarelse fra Slotbox
Hi Manisha, thanks for your feedback, bear in mind in Slot games the jackpot and grand wins are the pinnacle wins for most games and are the win all players are hoping for; the chances of these wins are lower than other win types. Also you may want to look at the volatility of the games you play, more volatile games payout less frequently but the wins are bigger and low volatility games tend to payout more frequently for lower amounts; you should consider which play style suits you best when choosing your games. But otherwise we looked at your results and can see you are in profit for the last 30 days which is great, we hope you have the big win you're hoping for soon!
Besvarelse fra Slotbox
Hi Carla, thanks for the 5 star rating and feedback, We know that the withdrawal experience is very important to players so we optimised the process to make it as smooth and quick as possible, your feedback on this is really appreciated!
Liian pitkät kotiutukset
Liian pitkät kotiutukset, tästä johtuen peruin noston ja hävisin kaikki rahani.. Olisi hyvä jos kotiutukset kestävät noin kauan niin edes sitä ei voisi peruuttaa..👎🏼
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Slotbox
Hei Joel. Kiitos palautteestasi. Ikävä kuulla, että olit pettynyt, kun peruutat nostosi. Nostojen peruuttaminen on käyttäjän oma päätös; vaihtoehto on käytettävissä, jos haluat mieluummin peruuttaa noston kuin tehdä uuden talletuksen, mutta emme voi vaikuttaa näihin valintoihisi – päätös on sinun. Muista, että noston peruuttaminen ja uuden nostopyynnön tekeminen käynnistää prosessin alusta, mikä vain hidastaa pyynnön käsittelyä.
This casino is dangerous
This casino is dangerous. Please avoid it.
8. april 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.