I've always found Slice Mobile to be ready to use with excellent customer service. The few times I've had to conact them whatever issue I was having was quickly and easily solved. The connection is go... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great team! Very helpful and responsive to any query’s. Overall great coverage very rare im without signal. Super fast internet 114mbps download last time I checked. On my phone aswell! Would reco... Se mere
Virksomheden har svaret
I really like being part of a small start business. There have been a couple of initial glitches but I think that’s more to do with the general e-sim technology. The customer service is the reaso... Se mere
Virksomheden har svaret
Slice uses the EE network so it’s generally reliable & data connection was excellent. That said, customer service is dire: I experienced issues while in Europe & spent 30+ mins via online chat (the on... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Slice Mobile is the UK's first eSIM only mobile network. Slice is on a mission to revolutionise the mobile network industry by giving customers a slice of the action. Slice offers unique ways to reward customers through loyalty and referral, with bills going down each year and not up.
Kontaktoplysninger
Storbritannien
- help@slicemobile.com
- slicemobile.com
Get a Slice of the Action
4,2
God
167 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor service
Worked well for a few months. Then just stopped. Apple said the device was okay and told me ut was a provider issue, the help I got from slice was very poor. Still couldn't get it work and they just said "we can't help you" the day after they took payment for a month. Then they tried to tell me they were not going to refund me because I had used data. Clearly I hadn't because it had stopped working 3 weeks prior. Very poor service. They did refund £10 but I had to argue to get that. It was a problem their end because I purchased an esim from a mainstream provider and it worked straight away. Poor customer service and assistance. Started well ended very poorly and would recommend
22. maj 2025
Uopfordret anmeldelse
Besvarelse fra Slice Mobile
Hi Philip,
We really appreciate you sharing this—even if things didn’t end on the best note.
From what you’ve said, it sounds like the issue came down to device compatibility. Slice is built just for mobile phones right now, so iPads aren’t officially supported. Totally get how that would’ve been confusing, especially since it worked for a bit before cutting out.
Sorry the support didn’t hit the mark when you needed it most. That’s not the experience we aim to give, and we’re taking this on board to make things smoother in future—especially around tricky cases like this.
Glad the full refund came through in the end, even if it took some back and forth. If there's anything else on your mind, we're still here and happy to help.
Quick and excellent customer service…
Quick and excellent customer service when i contacted support services.
24. april 2025
Besvarelse fra Slice Mobile
The Help Team thought you were great too! Thanks for Slicing with us.
There is no doubt that slice is a good…
There is no doubt that slice is a good network. They certainly have great speeds and brilliant coverage where all others totally fail. So far very happy, only one small gripe and an issue I have come across is that they seem to be handing out a lot of recycled numbers. May not seem like much of an issue, but I cannot create a new Amazon account as they state my “new” number is already in use with another Amazon account.
17. april 2025
Uopfordret anmeldelse
Besvarelse fra Slice Mobile
Hi Jonathan,
Serving compliments and we’re eating it up, thank you! 👏
Let's take a look at that gripe:
Recycled numbers are pretty standard in the mobile world — but we get that it can be frustrating in this instance. If an app or website is being fussy, try reaching out to them directly to flag that you own this number. Getting stuck on a bunch of platforms? Hit up our Help Team and we’ll sort it together.
I live in a flat where there is no…
I live in a flat where there is no Internet at all as it's in a built up area . Slice is fantastic to use the Internet indoors as well as outdoors and the prices are fantastic
29. april 2025
Besvarelse fra Slice Mobile
Slay! I'm so glad you can Slice up your life with us. Thanks for your review, we appreciate you.
Excellent customer service!
I love this company. Have an eSIM from them which I use as a second line. Everything is very straightforward and stress free
Had a little technical issue with my sim but it was swiftly sorted by Tobi. Very impressed with speed and ability to resolve my issue. I can highly recommend Slice
24. april 2025
Besvarelse fra Slice Mobile
We're so glad you're loving your Slice experience – smooth, simple, and stress-free is exactly our vibe. 🚀
Big shoutout to Tobi for saving the (tech) day! 🛠️⚡️
Tobi made the whole experience very…
Tobi made the whole experience very simple and quick
19. april 2025
Besvarelse fra Slice Mobile
Tobi is top tier! Thanks for sharing 🫶
Brilliant!
Very good customer service team. Very responsive, polite and got my issue sorted thankyou 😊
16. april 2025
Besvarelse fra Slice Mobile
Thanks Dylan! It was a pleasure to help you - thanks for joining us @ Slice!
My esim glitched out
My esim glitched out. Took multiple tries over a day to get connected again, but people at Slice were great.
8. april 2025
Besvarelse fra Slice Mobile
Thanks so much for taking the time to review, we appreciate you!
10/10
They use the fastest Network in the uk (ee) and the prices they charge are very reasonable.
15. april 2025
Besvarelse fra Slice Mobile
We’re pumped to hear you’re enjoying the speed and the prices. Here’s to seamless browsing and zero interruptions!
Excellent service!
Simple, no fuss mobile provider with super efficient and excellent customer service! highly recommend!
2. april 2025
Besvarelse fra Slice Mobile
We're blushing right now! Thank you for this lovely review, we appreciate you!
Besvarelse fra Slice Mobile
Thank you Tinashe, we're so happy you're a Slicer!
Having issues setting my account with…
Having issues setting my account with this company today.
25. marts 2025
Uopfordret anmeldelse
Besvarelse fra Slice Mobile
Just caught up with the team and they've told me you're issue has been sorted and that you're all Slice and ready to go! Thanks for joining us.
Besvarelse fra Slice Mobile
You know how to lift our spirits! Thank you for your review 👏
Can’t fault this company
Can’t fault this company. The eSIM was simple to setup and now I finally get great signal when I’m out and about!
10. marts 2025
Besvarelse fra Slice Mobile
Thanks so much for joining us! We're great fans of you too.
A refreshing change on the mobile…
A refreshing change on the mobile provider scene. Very quick responsive online chat help and app based tools to give you great overall experience. Very happy I found them
14. marts 2025
Besvarelse fra Slice Mobile
Thanks so much for taking the time to review, we appreciate you!
Besvarelse fra Slice Mobile
We’re really sorry we let you down. We're aware that we are still working with you to resolve the issue you are experiencing and want to reassure you that we are doing everything we can to get you experiencing a great service from us. Thank you for bearing with us whilst we resolve this for you.
Besvarelse fra Slice Mobile
Thank so much for the feedback!
Slick,Brilliant, Painless
Slick. Painless. Brilliant.
A 7-day free trial? Absolute game-changer—try before you buy! After 20 years in the UK telco industry, I have to say I’m seriously impressed with Slice Mobile. The setup was effortless, no porting headaches, and communication was seamless. Finally, something fresh in the market. Keep it up, team! 🚀 #GameChanger #TelcoInnovation
10. marts 2025
Besvarelse fra Slice Mobile
We're seriously impressed with you! Thanks for joining us!
easy frictionless switch to payg esim
8. marts 2025
Besvarelse fra Slice Mobile
Thanks so much for the great feedback!
Excellent network
Excellent network. The best I have tried so far. They give you what no other network can give on payg. Wi-Fi calling. Inclusive 5G, visual voicemail. The days of being locked into a useless contract is over. Fantastic app and customer service. A winner.
1. marts 2025
Besvarelse fra Slice Mobile
Thanks so much for taking the time to review, we appreciate you!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.