Slice Mobile Anmeldelser 167

Its a good product

Very disappointed with Slice Network due to misleading trial eligibility and lack of transparency.

I previously used Slice, then left the network. Five months later—well beyond the 90-day grace period stated in their own terms—I ported my number back from a different provider using a new PAC code, expecting to be treated as a new customer.

At no point was I informed that I would not receive the free trial. The only indication was within the application, which showed “trial ended” after my number had already been ported, despite no trial being applied in the first place.

This appears inconsistent with Slice’s own terms, which state that customers who leave and rejoin after 90 days are treated as new customers. Showing “trial ended” without prior notice or explanation is misleading, especially once porting is complete.

As a result of this experience, I have now applied for another PAC code again. If returning customers are not eligible for a trial, this should be clearly communicated upfront and before porting, not revealed only after the fact in the app.

As a Founding Slicer, I can honestly say this is a great mobile network to be with.

The standout feature is the cashback you get at the end of the year. It’s a genuine reward for loyalty that you won’t really find anywhere else.

Plus, they are sometimes offering "free things" and community perks—it actually feels like they care about their customers.

Performance-wise, it piggybacks on EE, so the coverage and 5G speeds are some of the best in the UK. I’ve never had a connectivity issue, and on the rare occasion I’ve needed help, the customer service has been great.

If you’re looking for a network that gives back instead of just taking, Slice is it.

I have an ongoing network issue in my area that's affecting my calls and the receiver cannot hear me at all the staff are very friendly and helpful trying to get this resolved and provided me a free months of service for the inconvenience

It’s so seamless! I’ve never seen anything but 5G and it’s so quick. Very impressed

v good signal. prompt and friendly service

Fine. Excellent

I had an amazing experience with Tobi! He helped me quickly, spot on my issue and politely! Really I hope there are more people like Tobi! 5 star service! I am nee to the app itself but so far I rang it 5 star as well!

good network

My eSIM wasn't working properly. I found an email address and a very helpful and patient chap called Benji helped sort the problem.

Tobi was bang and went above and beyond. He waited patiently whilst I was carrying out checks and then called me afterwards to ensure that the line was not connected and operating as it should do, post a new eSIM. Thank goodness for eSIM and being able to change it immediately rather than waiting days for the post!

I’ve not been with Slice for long, but I am loving you all so far 🎄🧑‍🎄🧑‍🎄🎄

Really good service that is great abroad as it is at home. I’m in an EE low signal zone but have another sim with 5G coverage, so I use both. Haven’t needed to use customer service but I’m sure they are fine. I like the building up of cash back and all the other features offered as part of the service offered!

Tobi was really helpful and talked me through each step of fixing my issue

Been with Slice over a year now. Service has always been exemplary, rewards for customer retention excellent and using EE as a backbone provides great coverage when travelling around the UK.

Very happy with the service provided by Slice since initial teething problems were sorted!

Slice technical
Great speedy response to my issue even though it was during the night, I work nights and its important to me have service with my mobile all of the time.

The crystal clear terms and conditions, the very fair prices of their products and THE AMAZING AND VERY HELPFUL HUMAN AND NOT BOTS CUSTOMER CARE SERVICE REPRESENTATIVES!

Decent MVNO. I switch network semi frequently to find the best price so I've been on every network going. I thought I'd try slice mobile ad they use the EE network (which is the best in the uk for coverage).

Going to EE directly is way too expensive so this is the next best thing.

Nothing to complain about

total rip off ,got my card details
said i had 1 month free ,
did not work at all no data nothing
after one hour ,stopped my 1 month free ,,,
then the next week took £5 from my account
CROOKS ...STAY WELL AWAY

Service has been really good since I signed up. Really simple to use, nice app, and decent price. There was a bit of a problem with changing payment type via the app but I just messaged them and they got back to me straight away and sorted it. Then I noticed an app update a few days later with a bug fix so can't complain about them not being quick!