Having now experienced both online and in-store experiences I can say these are the best value for money. Online ordering was simple, straightforward and handled well. In-store (Swansea) loo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Nice and friendly and adjustments are free which is great. But the standard dinner suit size of pants being 6” smaller than chest size meant I was always needing to come into the store to get 2” sma... Se mere
Virksomheden har svaret
Visited the AYR store today, my brother was buying his first ever suit. We were served by Tony B, who despite being busy due to short staffing, could not have been nicer, more helpful and professional... Se mere
Wow first class customer service - I didn’t think this existed any more but Slaters know exactly how to treat their customers. Products are of high quality, staff and extremely helpful and knowledgeab... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Slater Menswear have been suit and tailoring specialists for over 40 years. Still within the Slater family, now in its 3rd generation, we pride ourselves on our continuous commitment to customer service with 27 stores nationwide. We take pride in the quality of goods & services we offer, seeking to inspire anyone who walks through our doors or lands on our website. Offering a FREE alterations service on tailoring purchases made in-store or online. With no appointments needed, simply drop in to any store to browse our range of retail suits or styles for hire. Made To Measure suits are exclusive to our Flagship Glasgow store, with Bespoke Highlandwear available in all 27 stores.
Slater Menswear
Skrevet af virksomheden
- Our Customers Come First
- At Slater Menswear we pride ourselves on the personal service and choice that we offer to our customers. At the heart of everything we do is an ethos that consistently places our customers’ needs first.
- FREE Delivery on all orders over £150
- We offer all of our customers FREE delivery on all orders over £150.
- 28 Day Money Back Guarantee
- If you are not 100% happy with your purchase simply return in its orginial condition, within 28 days of receipt for a full refund or exchange.
- FREE Alterations on all suits
- We have been tailoring specialists for over 40 years so we understand the importance of a well fitting suit. That is why we offer free alterations on all of our suits across our 27 stores nationwide, simply take your Slater Menswear suit into any one of our stores and we will have it altered to your specifications.
Kontaktoplysninger
165 Howard Street, G1 4HF, Glasgow, Storbritannien
- 0330 363 6071
- contact@slatermenswear.com
- slaters.co.uk
4,7
Fremragende
26 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service always a pleasure dealing…
Great service always a pleasure dealing with Slaters
31. marts 2026
AYR store
Visited the AYR store today, my brother was buying his first ever suit. We were served by Tony B, who despite being busy due to short staffing, could not have been nicer, more helpful and professional. Appreciated the fact that he didn’t talk to us like a salesman, and we really loved his no BS straight talking honesty. Really made my brothers experience an absolute pleasure. A credit to Slaters. Will definitely be returning. All other staff we had any interaction with were really friendly, fabulous experience.
14. april 2026
Uopfordret anmeldelse
Easy to use site and quick delivery…
Easy to use site and quick delivery even on standard
30. marts 2026
Great service
Great service, excellent selection and very good value
The staff were attentive, accurate in their advice and communicated well
I was very pleased with my purchases
30. marts 2026
Absolutely faultless
Absolutely faultless; efficient, great communication, speedy delivery, perfectly packaged, keen prices… delighted and thoroughly recommend.
4. marts 2026
Customer service great staff friendly…
Customer service great staff friendly very knowledgeable .
29. marts 2026
Gift voucher bought as a birthday gift
Gift voucher bought as a birthday gift. I am hoping my son puts it towards a new suit, but I am certain he will spend it wisely at Slaters as they have a great selection.
20. marts 2026
Great shoes it was delivered on time…
Great shoes it was delivered on time and I loved the quality
28. marts 2026
Every step of the purchase was done…
Every step of the purchase was done very quick, had to return for bigger size , and refund so quick
23. marts 2026
Always been the best go to menswear for…
Always been the best go to menswear for me. Today it was a pleasure to be served by Steve.
27. marts 2026
Bad Delivery Experience, good resolution
I recently received a delivery from Slaters and found that the box was damaged. While I appreciate that issues can occur during transit, paying £6.95 for next-day delivery sets a reasonable expectation that the parcel will at least arrive in acceptable condition. In this case, that standard was not met.
My experience with Customer Services was particularly disappointing. The call repeatedly cut out every five minutes, and I was continually redirected to the switchboard. The ladies at the switchboard were not helpful and did not appear to listen to my concerns, which made an already frustrating situation worse.
That being said, Robert from Customer Services was the exception. He handled the situation calmly and professionally, and ultimately offered a full refund, which I appreciate and made the whole experience somewhat better.
22. marts 2026
Besvarelse fra Slater Menswear
Good afternoon,
Thank you for taking the time to leave a review.
Please accept our apologies for your experience not matching our usual high standards.
If a parcel is damaged in transit, DPD are supposed to return the parcel to us, in order for us to resolve the matter before it is received by our customer.
I can see that the refund for your order has now been processed back to your original payment method, and should show in your statement within 3-5 working days.
I will also speak to our IT team to relay your concerns about our phone system to ensure this doesn't occur again in the future.
Once again, please accept our sincere apologies for the inconvenience caused.
Kind Regards,
Mark
Slater Menswear Customer Services.
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