Slater Menswear Anmeldelser 25.912

Sarah was excellent when I visited with my son this morning. We explained we had Farrah trousers but needed a jacket to match. She was friendly and explained the reasons why this was not possible and asked if we'd like to see some other suits. We described what we were looking for and Sarah immediately pulled some suits from the rails. My son picked the colour and style he liked and Sarah took us across to the changing room.
Sarah was also dealing with another family which we were unaware of to this point. She efficiently dealt with both parties with expert attention and knowledge. Seeing the suit on my son Sarah suggested he needed a slightly different fit which fitted perfectly.
Sarah asked if we needed anything else, for example, ties and then explained the racks and the '30% off' bins. She then took the suit to the till for us while we chose a tie.
Other staff seemed happy in their work, acknowledging us as we passed in the shop, and service by Jenny W at the till was friendly and efficient.

Ordering, delivery and quality of products was 100%

Always a superb and personal service

Absolutely delighted with my Chinos. Great quality, great price. Thank you from another very satisfied customer.

Fast simple transaction ..good customer service .

My wife and I visited the Cheltenham branch and were served by a Scottish man called James. Absolutely first class customer care. We will certainly visit again soon.
Thankyou

Very good service. Relaxed.

Good quality ties arrived in time for my wedding.

The only concern we had was that there needs to be a paid option if you want a faster delivery. My groomsmen ordered his tie from the site, and the only option was Royal Mail.

Royal Mail bungled the delivery, and we almost didn't get it as they delivered to the wrong house, and the tracking didn't update. Thankfully, our neighbour brought it over the day before the wedding.

That's not on Slater, that's a Royal Mail issue. But the option to have a paid-for next-day service would have helped.

This is a the 2nd time we’ve used Slaters for wedding and prom suits and I honestly can’t fault them. Plenty of choice, attentive service, good value and an overall really pleasant experience.
Massive shout out to Natalie at the Manchester store - she looked after us so well and helped our son feel confident in in his choices (which were hers, but that’s the skill of an excellent salesperson!)

Fantastic, brilliant delivery time too

Found what I was looking for for a price I was happy to pay and was delivered in good time.

Decent value for money

I ordered a pair of shoes all good. They were a replacement pair from our wedding 10 years ago. Was contacted by the payment plan I had set up saying the order had been cancelled. Was only when I contacted slaters to be told that they have no stock and there is no intention of a restock. I have just been on your website and they are still showing in stock. No good enough

Slaters are selling Levy jeans at a very fair price. These beige jeans were considerably cheaper than the denim jeans but are also good quality and an excellent fit. Slaters were efficient in shipping the jeans and they were delivered very promptly. Shipping charges were very reasonable.

Found the coat my husband wanted on your website. Fast and efficient delivery. One star deducted because the discount code you sent me in return for signing up did not work, neither did your online help.

Excellent customer service

Fabulous shoes, fit perfectly. Delivery came swift and love the packaging.

Only snag is they were a lot darker than I thought they would be. I love these shoes though!

The tie was exactly as it was on the website .Excelkent quality and great value for money .
Excellent communication and service .Will definitely recommend to others .

Bought shorts online using their sizing guide, only to pay for delivery, and the items did not fit which then had to be returned for a refund. Items were refunded but the postage wasn’t, cost me £4.95 to find out that their sizing was poor. Sizing seems to be in line with other foreign selling sites and not UK, be aware of this when buying from Slater menswear.