I saw sky plastics mentioned in another review as a better choice to who I initially considered. I wasn't disappointed! My order was processed and delivered within a few days. One item was out of sto... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased perforated land drain coil from Sky Plastics following an online search. They were offering the product i wanted as the best price and delivery was really swift, it arrived the next day...... Se mere
Virksomheden har svaret
Usually buy underground drainage from local builders merchants. Due to price increases looked on website . First company came up , Sky Plastics . Easy website to use, 30 % cheaper than merchants.... Se mere
Virksomheden har svaret
Ordered some items that were needed for a job on the weekend. I stressed I had plant on hire and must have these items but the essential risers were missing. A bit like sending a kettle out withou... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Sky Plastics is an established and reputable provider of construction plastics. Our range of stock is extensive; from surface and underground drainage to guttering and waste-pipe systems, and we aim to maintain high levels of stock at all times to meet customer demand. Our dedication and focus is to deliver quality products at reasonable prices, supported by an efficient and diligent workforce. Our team of experts, who have over 29 years’ experience combined, are available to advise and assist you with any queries. We pride ourselves on our customer service and quick turnaround times. We believe it is our determination to get your stock to you as quickly as possible that differentiates us from other companies. As an example, for a minimum order value, we will deliver 6-metre pipe to areas in and around the M25. For more information, please email sales@skyplastics.co.uk or call FREEPHONE 0808 295 9911 (Monday–Friday, 8am to 5pm). Sky Plastics always welcome feedback from our customers and, whilst we always use all reasonable endeavours to ensure that your experience as a customer of ours is a positive one, we nevertheless want to hear from you if you have any comments, suggestions, or cause for complaint.
Kontaktoplysninger
Storbritannien
- 0808 295 9911
- sales@skyplastics.co.uk
- skyplastics.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 26 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
very quick delivery and best price on…
very quick delivery and best price on the market .
I would sugest everyone

Besvarelse fra Sky Plastics
Great experience with Molly
Great experience with Molly and the team. After using AI to find the most cost effective solution; including vat & delivery they came out tops. Good communication got me the best items for my requirements and delivery was bang on schedule. They will be my go to outfit for drainage supplies.

Besvarelse fra Sky Plastics
Most items are at very competitive…
Most items are at very competitive prices,
Very quick delivery and excellent customer service.

Besvarelse fra Sky Plastics
Fantastic Communication and Fast Delivery
These guys are absolutely nailing customer service. They answered the phone straight away, and after I placed my order they emailed me immediately to check if I’d be happy with an alternative product due to a supplier shortage. Despite that, my order still arrived the very next day. Excellent communication, great service and a company I’d happily recommend.

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Great communication and fast turnaround!

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Unreliable delivery and inconsistent communication
Similar to other experiences, items marked as in stock are out of stock and not delivered within the promised timeframe. Worth still, website shows the order as "shipped" even though nothing has been dispatched and they are still waiting for stock to arrive.
If you order weeks in advance, perhaps you will have a better experience than me.
This Company are absolutely awful
This Company are absolutely awful. Ordered crates nearly 4 weeks ago. No delivery, no answer to the phone, email on the website is incorrect. Don’t use them!!!!
Mixed experience, but saved by Mollys professionalism
I ordered a large amount of drainage materials online over the weekend. The website stated everything was in stock with a 1–2 day delivery timeframe.
I called on Monday to get a rough delivery time and was told it would hopefully arrive by the end of the week. Unfortunately, Friday arrived and I had heard nothing, despite trying to call and email during the week.
After reading some recent poor reviews regarding communication / Delivery, I started to worry and was on the verge of cancelling to buy locally.
However, I then received a call from Molly, who was absolutely great. She informed me delivery would be the following Wednesday. I called her on Monday to confirm, and the items have arrived today exactly as promised.
As constructive criticism, the company really needs to update its website stock levels more frequently and improve initial customer communication. Even if a delivery is delayed, keeping the customer informed with a specific booked date goes a long way.
Would I buy from Sky Plastics again? Yes, but I would ring first to confirm stock and a delivery date before paying.
Hats off to Molly—you were highly professional and kept me well-posted at the end. I just wish the communication had been that good from the moment I placed the order.

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Absolute garbage company
Absolute garbage company. A week after payment, I had to message them myself, only to be told the item was out of stock but would arrive by the end of the week. After that — total silence. I emailed them again, and they just gave me excuses that it was "about to arrive." I finally cancelled the order after 2 weeks of waiting. 1 star. I strongly advise against buying from them. Unless, of course, you are planning a project half a year in advance — then their "next-day delivery" might actually reach you on time.
Amazing customer service
Amazing customer service, several times I've ordered and they've been prompt with their replies and sorting out delivery. Molly especially been very helpful, would 100% reccomend.

Besvarelse fra Sky Plastics
Scam company
Scam company. I made a order 5 weeks ago. I still haven't received it. i phoned numerous times but no answer. I've wrote an e-mail and received no reply. My next step is to ask for money back from credit card company.
Ordered materials over 2 weeks ago and…
Ordered materials over 2 weeks ago and never received goods. Every time they were contacted excuses were they are waiting on stock. Would have been better if they had mentioned they were out of stock when it was ordered. I'm now hoping I will get my money refunded and they're not out of stock.
Do not use
Ordered multiple items most came but 1 item never arrived never said it weren't coming. So I emailed and asked where it was they said no stock and it will come out in couple of weeks if I could wait so i said yeah I can wait, eventually it came opened the box and its broke so emailed them again saying its broke and was told no stock again so I asked for refund as its been over a month at this point. And im still waiting for the refund. DO NOT USE PAY ABIT MORE AND GO ELSEWHERE!!!

Besvarelse fra Sky Plastics
I purchased a non-woven geotextile…
I purchased a non-woven geotextile membrane based on the website images and description, but the product supplied was much thinner and did not resemble the felt-like membrane being advertised. It was significantly different in appearance and quality from what I expected based on the listing.
After raising the issue, Sky Plastics agreed to accept the return and stated that they would arrange collection of the goods. However, despite repeated emails and phone calls, no collection has been arranged.
Since March, I have been waiting for them to collect the products and issue my refund. The goods are still in my possession and the matter remains unresolved. Very disappointing customer service

Besvarelse fra Sky Plastics
Ordered soakaway crates for a current…
Ordered soakaway crates for a current project.
Sky Plastics have been fantastic, Ryan replying to all of my messages promptly. We have arrange collection as we place the order last minute.
Definitely we will order again for future projects.

Besvarelse fra Sky Plastics
Very slow refund
The company accepted my order and took payment for water pipe, when it didn't have any pipe in stock. When the order was then cancelled, the company didn't refund the payment for more than two calendar weeks. My chaser email after 10 business days was not responded to. Had to call the company to insist they returned the money; they said they would do "over the next couple of days".
Highly recommend
Great company. Good products, reasonable prices, great customer service. Small issue quickly rectified without a fuss.

Besvarelse fra Sky Plastics
Bad Returns Policy
Having ordered multiple items online I waited for some type of order delivery date. After around a week nothing. Phoned to be informed they did not have the items I ordered in the correct colours. I therefore cancelled 3 items from the order and agreed the other items could be delivered in different colours. When the order arrived the 3 cancelled items were included in the deliver. I asked for a return to be met with “can you not sell them on and you cannot have a return. Took about 2 months to get a refund from my credit card.
Not a good returns policy.
The items were of good quality but would not order from this company again.
One of the best suppliers I’ve worked…
One of the best suppliers I’ve worked with in over 20 years — always very helpful and responsive. We experienced some issues with the delivery company, but it was not their fault. They did everything they could to help and eventually resolved the situation successfully.
They will definitely remain on my top supplier list going forward.

Besvarelse fra Sky Plastics
Ryan in Sales made the whole process of…
Ryan in Sales made the whole process of ordering to delivery very easy. He had been helpful at every stage of the process

Besvarelse fra Sky Plastics
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