Ordery 2430523 What a terrible company to deal with my 17-year-old daughter encountered no communication skinnydips . She was promised a refund 3 to 5 day after return process for her purchase, yet... Se mere
SkinnyDips
Tak, fordi du bruger Trustpilot. Det er desværre ikke muligt at skrive anmeldelser på denne side længere, da virksomhedens website er lukket ned. Hvis du har nogen spørgsmål, er du velkommen til at kontakte os.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Holy cow! I've been searching for amazing sugar free keto friendly sauce for so long, and _everything_ I've tried is just perfection after perfection. Please don't change anything - your flavour a... Se mere
Virksomheden har svaret
I've made two orders with Skinnydips now and both times they have messed up! HOWEVER, after emailing them, they have apologised and rectified the mistakes immediately. I think some of the staff could... Se mere
Virksomheden har svaret
Worst experience ever. Used a number of times before always been good, but not this time. Over £100 of crisps intended as fun gifts in 6 x 24 bag cases were ordered. What was sent, was 144 bags of cri... Se mere
Virksomhedsoplysninger
- Fødevareleverandør
- Konfekturebutik
- Fitness- og ernæringstjeneste
- Helse- og skønhedsbutik
- Supermarked
- Butik med vitaminer og tilskud
Skrevet af virksomheden
SkinnyDips provide all your Favourite Low Calorie brands under one roof. From a range of low calories snacks, pasta, rice, drinks, sauces, syrups and many more great tasting products it really is the go to store for all thing ' Skinny '. Free Delivery on all orders over £30. Interest Free Payments available with Klarna. All the Flavour, None of the Guilt.
Kontaktoplysninger
61 Lichfield Street, WS4 2BX, Walsall, Storbritannien
- 0330 088 6654
- info@skinnydips.co.uk
- skinnydips.co.uk
Good prices on the products I ordered
Good prices on the products I ordered. Knocked off a star as the delivery is not the quickest. Perhaps something that needs looking at. I for one will use again and wish you all the best.
21. august 2022
Uopfordret anmeldelse
Besvarelse fra SkinnyDips
Hi Kam,
We aim to send all orders out as soon as possible and make sure they arrive to the customer on time. However when the parcel leaves our warehouse it is put on a 24hr- 48hr delivery service and left in the responsibility of the courier provider. We also give customers full tracking details to keep them updated on their order. We continually monitor our delivery service/providers to help improve going forward.
We are glad you still enjoyed your products and hope to see you shop with us again.
Kind regards
Skinnydips
Bad customer service
The service was not up to standard of its competitors. I ordered creatine and it took more than a week to dispatch and I got the order a full 10 days later, bare in mind I live in london. When the item arrived it was damaged with the powder spilt all over the packaging, this is probably not their fault however when I asked for a refund they took 10+ days to process and even respond. This was annoying especially as i was told the refund would happen couple days but they didn’t even refund me.
21. august 2022
Besvarelse fra SkinnyDips
Hi Keb,
We are sorry to hear that your parcel arrived damaged. I will pass this info onto the warehouse team so we can reconsider how we package some of our products.
sorry for the inconvenience if you have any further issues please feel free to contact us:
Email:info@skinnydips.co.uk
Tel: 0330 088 6654
Waited a week for delivery
Waited a week for delivery. Ordered everything i wanted. It said it was in stock. Four days later i get told there was no stock. I have no luck
20. august 2022
Besvarelse fra SkinnyDips
Hi Gemma,
We aim to send all orders out as soon as possible and make sure they arrive to the customer on time. However when the parcel leaves our warehouse it is put on a 24hr- 48hr delivery service and left in the responsibility of the courier provider. We also give customers full tracking details to keep them updated on their order. We continually monitor our delivery service/providers to help improve going forward.
Kind regards
Skinnydips
Skinny dips
Slight delay in delivery as one item was out of stock, they did contact me with alternatives and once I’d selected my alternative items were shipped and delivered in 24h. I would recommend this company, products are of good quality and I will be buying from here again.
20. august 2022
Besvarelse fra SkinnyDips
Hi Rachel,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
First order took 3 weeks to arrive
First order took 3 weeks to arrive, second order was placed in 3 weeks ago and won’t be recieved for another 2 weeks… no heads up, no status emails, no communication at all. Had to phone twice, was told delivery would be monday but thursday informed it has still not been sent out. I was informed by skinnydips that it hadn’t been sent out to the courier after 3 weeks.
19. august 2022
Uopfordret anmeldelse
Besvarelse fra SkinnyDips
Hi Lil,
We aim to send all orders out as soon as possible and make sure they arrive to the customer on time. However when the parcel leaves our warehouse it is put on a 24hr- 48hr delivery service and left in the responsibility of the courier provider. We also give customers full tracking details to keep them updated on their order. We continually monitor our delivery service/providers to help improve going forward.
Kind regards
Skinnydips
Missing half of order
Missing 8x protein shakes which made up half my order so i had to order new ones elsewhere. Pretty irritating so wont be ordering here again.
18. august 2022
Uopfordret anmeldelse
Besvarelse fra SkinnyDips
Hi Rae,
I am very sorry to hear that you did not a receive all the items you ordered. I believe the customer service team have been in contact with you to resolve the issue.
I hope the issue gets resolved, although if you have any further issues please feel free to contact us:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
Wrong flavours and long delivery.
Took 10 days for the order to arrive. It arrived a day after my email asking for an update and did not have the flavours I ordered. Ordered vanilla and strawberry but got vanilla and latte. I hate cold coffees!
Not a good experience for a new customer.
18. august 2022
Besvarelse fra SkinnyDips
Hi Lisa,
We aim to send all orders out as soon as possible and make sure they arrive to the customer on time. However when the parcel leaves our warehouse it is put on a 24hr- 48hr delivery service and left in the responsibility of the courier provider. We also give customers full tracking details to keep them updated on their order. We continually monitor our delivery service/providers to help improve going forward.
Kind regards
Skinnydips
Delivery took way over the time they…
Delivery took way over the time they advertise. It took my chasing them multiple times to actually get my parcel delivered - my friend who recommended me to them actually waiting about 16 days to get her stuff delivered
18. august 2022
Besvarelse fra SkinnyDips
Hi Jade,
We aim to send all orders out as soon as possible and make sure they arrive to the customer on time. However when the parcel leaves our warehouse it is put on a 24hr- 48hr delivery service and left in the responsibility of the courier provider. We also give customers full tracking details to keep them updated on their order. We continually monitor our delivery service/providers to help improve going forward.
Kind regards
Skinnydips
Fantastic prices and great range of…
Fantastic prices and great range of products. 2nd time ordering and will be back.
18. august 2022
Besvarelse fra SkinnyDips
Hi Kirstie,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Good products and really good prices…
Good products and really good prices only problem is the communication was not great as they waited for stock to come in, but did not inform me about the delay and then another product was out of stock and it was replaced with a alternative item but again no communication otherwise where really friendly on the phone
18. august 2022
Delivery needs to be more like Amazon
great products, great selection.
Price could be better..!
Delivery needs to be more like Amazon (next day or 2 days)..!
18. august 2022
Besvarelse fra SkinnyDips
Hi Charles,
We aim to send all orders out as soon as possible and make sure they arrive to the customer on time. However when the parcel leaves our warehouse it is put on a 24hr- 48hr delivery service and left in the responsibility of the courier provider. We also give customers full tracking details to keep them updated on their order. We continually monitor our delivery service/providers to help improve going forward.
Kind regards
Skinnydips
I ordered 10 days ago and still my…
I ordered 10 days ago and still my order says processing.
15. august 2022
Uopfordret anmeldelse
Besvarelse fra SkinnyDips
Hi Maria,
I am very sorry to hear that you did not receive the items you ordered. I believe the customer service team have been in contact with you to resolve the issue.
I hope the issue gets resolved, although if you have any further issues please feel free to contact us:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
Poor service
Poor service. Only ordered Tuesday but not yet dispatched. Away on holiday next week so emailed asking for order to be cancelled. No response yet. Spent just under £50. Want the order cancelled and refunded!
14. august 2022
Uopfordret anmeldelse
Besvarelse fra SkinnyDips
Hi Stacey,
I am very sorry to hear that you did not receive a good service from us. I believe the customer service team have been in contact with you to resolve the issue.
I believe the issue is resolved, although if you have any further issues please feel free to contact us:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
Besvarelse fra SkinnyDips
Hi David,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
I didn’t even receive my order and have…
I didn’t even receive my order and have had no response about my order….
12. august 2022
Besvarelse fra SkinnyDips
Hi Darren,
I am very sorry to hear that you did not receive the items you ordered. I believe the customer service team have been in contact with you to resolve the issue.
I hope the issue gets resolved, although if you have any further issues please feel free to contact us:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
I placed an order over 2 weeks ago and…
I placed an order over 2 weeks ago and not received as yet, i have phoned, emailed, sent instagram messages, started a case on paypal and still have no received any communication back from this company. Terrible service and communication
11. august 2022
Besvarelse fra SkinnyDips
Hi Christopher,
I am very sorry to hear that you did not receive the items you ordered. I believe the customer service team have been in contact with you to resolve the issue.
I hope the issue gets resolved, although if you have any further issues please feel free to contact us:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
Never received my order
Ordered on 12th June and it is now 10th August still not received my items. Sent several emails and had no response and when you try phone them you are sent to a mail box which is now full.
10. august 2022
Besvarelse fra SkinnyDips
Hi Emma,
I am very sorry to hear that you did not receive the items you ordered. I believe the customer service team have been in contact with you to resolve the issue.
I hope the issue gets resolved, although if you have any further issues please feel free to contact us:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
Shocked by how this company is run
Shocked by how this company is run. Items ordered 10 days ago, nothing dispatched or received. No replies to emails, facebook message and phone calls. Do not buy from here.
9. august 2022
Uopfordret anmeldelse
Besvarelse fra SkinnyDips
Hi Liz,
We aim to send all orders out as soon as possible and make sure they arrive to the customer on time. However when the parcel leaves our warehouse it is put on a 24hr- 48hr delivery service and left in the responsibility of the courier provider. We also give customers full tracking details to keep them updated on their order. We continually monitor our delivery service/providers to help improve going forward.
Kind regards
Skinnydips
Overall good experience
Overall good experience. But they did not need to send us out of date freebie of Biltong! Will definitely use SkinnyDips again.
8. august 2022
Besvarelse fra SkinnyDips
Hi Sheila,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Besvarelse fra SkinnyDips
Hi Jessica,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.