The items I ordered arrived promptly and communication was good. I was, however, slightly disappointed that all the packaging for the products is damaged. There are marks on all the boxes (I ordered t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have now ordered a few items,easy to order online , discount offers, fast delivery , great products . Very happy with this service .
Best skincare shopping journey out there! For beginners that need advice to skincare pros looking for the best niche brands. Loving all the products so far, specially Votary Intense Night Oil which ha... Se mere
Virksomheden har svaret
I felt lost about how to structure my skincare routine and what products to use and overall felt I wasn't seeing any difference in my skin. By chance, I came across Skindays on instagram and took th... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Skindays is the go to online beauty shop that will make your skincare journey easy! Think of us as your personal beauty trainer. Our platform combines the latest technology and human expertise to give you (free) unbiased beauty advice and guidance. Our mission is to help you feel & look your natural best!
Kontaktoplysninger
London, Storbritannien
- hello@skindays.com
- skindays.com
4,6
Fremragende
91 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have been a customer for many years…
I have been a customer for many years now and a member since they started the membership program and I love every single product I have used or tried. I also regularly do the skin test on their website and always find solutions to whatever skin care issue I have. I have also really enjoyed the events and pop ups. Highly recommend !!!
19. september 2024
Uopfordret anmeldelse
Besvarelse fra SKINDAYS
Dear Josephine,
Thank you for your wonderful review! We're thrilled to hear that you love our membership programme as well as our events!
Your satisfaction is our highest priority, and your recommendation means the world to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
We look forward to guiding you through your skin days again soon!
Best regards,
The Skindays Team
Impressive, kind Service
Excellent service
I accidentally ordered the wrong product and Nina and the team very so efficient, helpful and kind
They responded to my message so quickly
Very impressive service
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra SKINDAYS
Dear Kathryn,
Thank you for your wonderful review! We're thrilled to hear that you had a prompt and fuss-free experience with Skindays.
Your satisfaction is our highest priority, and your recommendation means the world to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
We look forward to guiding you through your skin days again soon!
Best regards,
The Skindays Team
Made my first order earlier this week
Made my first order earlier this week. I ordered the items twice by mistake, but they contacted me before sending the order to check - great service! Received the products within 48 hours. The samples included with my order were very welcome too. I will definitely use them again.
21. oktober 2024
Uopfordret anmeldelse
Besvarelse fra SKINDAYS
Dear Teresa,
Thank you for your wonderful review! We're thrilled to hear that you had a prompt and fuss-free experience with Skindays.
Your satisfaction is our highest priority, and your recommendation means the world to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
We look forward to guiding you through your skin days again soon!
Best regards,
The Skindays Team
Exceptional customer service
Exceptional customer service
Exceptional
16. oktober 2024
Uopfordret anmeldelse
Great customer service
New to Skindays, and delighted to find the Venn Age-Reversing All-In-One Concentrate Cream at such a competitive price, thank you. Excellent transaction, very prompt dispatch and delivery, and the item arrived with a lovely personalised note and a couple of samples.
25. september 2024
Uopfordret anmeldelse
Besvarelse fra SKINDAYS
Dear Amanda,
Thank you for your wonderful review! We're thrilled to hear that you had a prompt and fuss-free experience with Skindays.
It's great to know that you were able to find your favorite skincare product at a competitive price through our service.
Your satisfaction is our highest priority, and your recommendation means the world to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
We look forward to guiding you through your skin days again soon!
Best regards,
The Skindays Team
excellent customer service
I had ordered an expensive skin product from Skindays to arrive to an address in London during my travels. The prefer was dispatched the next day and delivered to an incorrect address (courier error). When I arrived in London, which was a few days after the delivery, the item was unfortunately not in the location the courier had left as it was left on top of a postbox of an apartment block that had an open access. I contacted skindays subsequently, and they immediately dispatched a new item via Royal Mail First class just in time before my departure from London. The lady I spoke to over the phone was super helpful. Highly recommend skindays to anyone, and will place orders from them in future travels 😀
5. oktober 2024
Uopfordret anmeldelse
Besvarelse fra SKINDAYS
Dear Irem,
Thank you for your excellent review of Skindays! We're thrilled to hear about your experience.
We sincerely apologise for the inconvenience caused by the loss of your order with Evri.
But, we're delighted to hear that you were satisfied with the re-sent item. Your satisfaction is our top priority, and it's wonderful to know that our efforts made a positive impact on your experience.
We look forward to guiding you through your skin days again soon!
Best regards,
The Skindays Team
They have a very elevated curation of…
They have a very elevated curation of skincare products !! Great customer service. Overall a 5 ⭐️ experience
16. september 2024
Uopfordret anmeldelse
Besvarelse fra SKINDAYS
Hi Daisy,
Thank you for your glowing 5-star review on Trustpilot!
We're delighted to know you had a fantastic experience with Skindays.
Your feedback means a lot to us as we strive to provide the very best curation of expert-backed products.
Your satisfaction drives us, and we're committed to continual improvement.
Best regards,
The Skindays Team
Skindays Club Member
Skindays have been a great help in choosing the right products for my skin type & age. They have effective products available at all price ranges, and offer reliable and fast delivery. I’ve been a Skindays Club member for about a year and have enjoyed the perks, especially the discounts at various clinics in London. Looking forward to visiting more partners!
18. september 2024
Uopfordret anmeldelse
Besvarelse fra SKINDAYS
Hi Stephanie,
Thank you for your glowing 5-star review on Trustpilot!
We're delighted to know you had a fantastic experience with Skindays.
Your feedback means a lot to us as we strive to provide the very best curation of expert-backed products.
Your satisfaction drives us, and we're committed to continual improvement.
We hope you keep enjoying your Skindays membership!
Best regards,
The Skindays Team
Ordered a LED face mask which was…
Ordered a LED face mask which was cheaper on this web site.
All delivered well and kept informed of delivery time/date.
Very happy
15. juli 2024
Uopfordret anmeldelse
Besvarelse fra SKINDAYS
Dear Linda,
Thank you for your excellent review of Skindays! We’re thrilled to hear about your experience.
We’re delighted to hear that you were satisfied product and the delivery. Your satisfaction is our top priority, and it’s wonderful to know that our efforts made a positive impact on your experience.
We look forward to guiding you through your skin days again soon!
Best regards,
The Skindays Team
Customer service
The selection of products looks great and I chose to shop on Skindays because they stocked a brand I have struggled to locate. However, despite sending a few emails now, I am yet to receive a response from Skindays for some assistance on items I purchased, and feel this now may be the only way they will check emails sent to them.
10. juli 2024
Uopfordret anmeldelse
Besvarelse fra SKINDAYS
Dear customer,
Thank you so much for your kind words about our product selection, and we’re thrilled that you chose Skindays to shop for a brand that’s been difficult to find. However, I’m truly sorry to hear that you’ve experienced delays in receiving a response to your emails - this is certainly not the level of service we aim to provide.
We’ve attempted to reach out to you via email, and we have been proactive trying to solve the current situation. We appreciate your patience and understanding, and we’re committed to making this right for you.
Best regards,
The Skindays Team
SKINDAYS provided me with a prompt
SKINDAYS provided me with a prompt, fuss-free service. I was able to purchase a favourite skincare product through them at a reasonable cost.
I’m very satisfied and would happily recommend them.
3. juli 2024
Uopfordret anmeldelse
Besvarelse fra SKINDAYS
Dear Rebecca,
Thank you for your wonderful review! We're thrilled to hear that you had a prompt and fuss-free experience with Skindays.
It's great to know that you were able to find your favorite skincare product at a reasonable price through our service.
Your satisfaction is our highest priority, and your recommendation means the world to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
We look forward to guiding you through your skin days again soon!
Best regards,
The Skindays Team
After Evri had appeared had lost my…
After Evri had appeared had lost my order Skindays immediately acted to resolve, not only did they send the item again but we’re kind ending to provide a voucher off next purchase as well as various samples etc. so grateful for their assistance. Very professional, highly recommended
31. maj 2024
Uopfordret anmeldelse
Besvarelse fra SKINDAYS
Dear Lucy,
Thank you for your excellent review of Skindays! We're thrilled to hear about your experience.
We sincerely apologise for the inconvenience caused by the loss of your order with Evri.
But, we're delighted to hear that you were satisfied with the re-sent item, the voucher, and the samples we provided. Your satisfaction is our top priority, and it's wonderful to know that our efforts made a positive impact on your experience.
We look forward to guiding you through your skin days again soon!
Best regards,
The Skindays Team
sent products to billing address rather…
sent products to billing address rather than delivery address so I had to pay to post the products to my friend for her birthday.
30. april 2024
Uopfordret anmeldelse
Besvarelse fra SKINDAYS
Dear customer,
I’m truly sorry to hear that you had to post the package to the delivery address - this is certainly not the level of service we aim to provide.
We reached out to you via email, and we have been proactive trying to solve the situation, as well as offering a gift on us. We appreciate your patience and understanding, and we’re committed to making this right for you.
Best regards,
The Skindays Team
Great service
Quick delivery, great product selection. Everything was efficient and with no issues
19. marts 2024
Uopfordret anmeldelse
Besvarelse fra SKINDAYS
Dear Evelina,
Thank you for the fantastic 5-star review!
We're so happy you enjoyed our quick delivery and product selection. These are one of our top priorities, and your satisfaction motivates us.
We look forward to guiding you through your skin days again soon!
Best Regards,
Skindays Team
Happy customer
I received my parcel quickly and impressed with Skindays attencion to the customer. Thank you. It was lovely and i definitely will order again.
31. januar 2024
Uopfordret anmeldelse
Besvarelse fra SKINDAYS
Hi Laura,
Thank you for your glowing 5-star review on Trustpilot!
We're delighted to know you had a fantastic experience with Skindays.
Your feedback means a lot to us as we strive to provide the very best curation of expert-backed products.
Your satisfaction drives us, and we're committed to continual improvement. Feel free to share any suggestions for enhancing your experience; we're dedicated to making Skindays your go-to platform for skincare.
Looking forward to your next visit for more skincare finds. Enjoy the radiance with your Night Switch BHA/AHA from Lixirskin!
Best regards,
The Skindays Team
Unzufrieden
Ich habe bei Skindays am 5. Dezember bestellt. Bis heute (21 Dezember) habe ich die Ware noch nicht bekommen. Ich bin sehr enttäuscht.
21. december 2023
Uopfordret anmeldelse
The best company to find skincare products
After having spoken to the team, I feel I've got the best products for my skin - thank you for making it easy to decide what to buy.
21. november 2023
Uopfordret anmeldelse
Besvarelse fra SKINDAYS
Dear Owais,
Thank you for your glowing review: "The best company to find skincare products." We're thrilled to have been of assistance.
Your satisfaction means the world to us, and we're committed to providing personalised solutions for your skin needs.
Feel free to reach out if you have any questions or need further assistance. We look forward to guiding you through your skin days.
Thank you for choosing Skindays!
Best regards,
The Skindays Team
I’m an unhappy customer
I’m an unhappy customer. I placed an order online and received an email a few days later to say that the item was not available. I asked for a refund of my payment and am struggling to get this back from them despite several requests.
I won’t be using this website again.
15. oktober 2023
Uopfordret anmeldelse
Besvarelse fra SKINDAYS
Dear Paddy,
We sincerely apologise for the item not being available and the significant delay you experienced in receiving your refund.
Your feedback is important to us, and we're committed to improving our processes to prevent such delays in the future.
We've addressed the issue internally to ensure smoother and more timely refund processes moving forward.
Thank you for bringing this to our attention, and we appreciate your understanding.
Best regards,
The Skindays Team
Great tailored service and products.
Great tailored service and products!
28. oktober 2023
Uopfordret anmeldelse
Great selection of products
Great selection of products, I found exactly what I was looking for!
7. august 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.