I've placed orders with Six the Residence before and have always been impressed by their fast, reliable delivery — which is why this experience has been so disappointing. We ordered a pouffe for... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have purchased from Six The Residence a number of times for projects and have always found Daisy to be exceptionally helpful and responsive. The items are gorgeous and really good quality. I retur... Se mere
Update: After we complained, the founder called us, recognized the issue, apologized, and offered a refund. We've just received our new bed, and it's perfect (although not Ottoman anymore). I'm ther... Se mere
Daisy and Francesca went above and beyond! Customer service taken to a whole new level which puts Six The Residence head and shoulders above the rest. They were both absolutely lovely - genuine, pro... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Six The Residence is a trend-led contemporary furniture brand inspired by some of the most well known architect's of the 20th Century. We have put our own modern design twist on these vintage pieces and have created some of our own furniture pieces to be the stand out piece in the room.
Kontaktoplysninger
Unit 75 Percy Business Park , B69 2RE, Oldbury , Storbritannien
- 0121 392 7988
- info@sixtheresidence.co.uk
- sixtheresidence.co.uk
3,9
God
190 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Awful service
We waited 3 months for a desk to arrive, and when it arrived we had received the wrong product. When we asked for the correct product to be re-delivered, we were told we'd need to wait another 3 months - 6 months since the order was placed and money was taken. No apology was given from customer services, and no compensation offered without us pressing for a discount to be refunded. The other product we had ordered (a chair) also arrived stained. We gave clear instructions on where the item needed to be delivered as our house can be hard to find, but these were ignored. Still waiting for the discount to be refunded weeks after it was promised.
1. juli 2025
Uopfordret anmeldelse
Nice table, very poor delivery service
Table is nice, but very disappointed that delivery team refused to carry the components upstairs despite my having paid a substantial delivery cost and access being unproblematic. The table is very heavy so this was not easy for me on my own. Assembly was fairly straightforward although there were no instructions
31. marts 2025
Excellent service from Daisy
Excellent service from Daisy. All good 👍
9. april 2025
Uopfordret anmeldelse
Two Armchairs
As an interior designer I rely on my suppliers to uphold exellent quality and ensure their items are as described. The two chairs I purchased definitely fit the bill and the quality is of a high standard.
31. marts 2025
10/10
I’ve had a few items now from STR and quality has always been second to none. Beautiful, stylish design, expertly made. Delivery has always been fast and customer service great.
31. marts 2025
Exceptional !
Exceptional design, outstanding quality, swift delivery, and excellent customer service. Highly recommended for anyone seeking a distinctive piece of furniture!
27. marts 2025
Six the Disappointment – Overpriced & Unreliable!
I purchased two accent chairs from Six the Residence at a premium price compared to competitors. While they waived shipping costs, their execution was a disaster.
The delivery partner only brought ONE chair. I emailed and called multiple times—no response. After two days of chasing, someone finally picked up, only to tell me they were "investigating." The solution? Sending the second chair a week later, even though I was promised 4-day delivery.
Businesses need to realize that delivery timelines matter—they influence purchase decisions! Failing to meet them = frustrated customers & lost trust. Would I buy from them again? Not a chance. 🚨
1. marts 2025
Uopfordret anmeldelse
purchased for comparison..AVOID
purchased several products at the same time, when arrived cheap looking and cheap chinese manufactured rubbish...found product to be cheap imported mdf sold extortionately...look elsewhere please! you can find chinese imports cheaper elsewhere better made
26. juli 2024
Uopfordret anmeldelse
Lovely simple desk
Lovely simple desk. The wood is a great colour and beautifully finished.
29. januar 2025
Brought 5 chairs of differing styles a…
Brought 5 chairs of differing styles a couple of years ago and they were all fantastic. Recently had an issue with a couple of chairs (wood split) but contacted customer support and they were replaced right away with no charge
10. januar 2025
Uopfordret anmeldelse
Beautiful wave chair
Beautiful wave chair, elegant & sturdy. The chair looks lovely in our spare bedroom. Communication with Francesca regarding delivery was exceptional. Delivery was good & being able to track the delivery time was extremely reassuring.
Thank you to all the team .
9. januar 2025
Uopfordret anmeldelse
Excellent delivery and tracking service…
Excellent delivery and tracking service for two stylish, high quality armchairs.
28. november 2024
Did exactly what they promised.
26. september 2024
Disappointing wait and subpar quality
I placed an order on an item with an expected delivery time of 2 months. Unfortunately, I received no communication from the company regarding the status when the delivery window approached. I had to reach out to them directly to inquire about the delay, only to be informed that it would be further pushed back. Given the cost of the item, it would have been courteous to receive an update without having to follow up.
When the item finally arrived, I was disappointed to find the quality was below expectations - there are noticeable nicks in the wood in prominent areas. At this point, given the extended wait and the overall disappointment, I don’t even want the hassle of returning it.
3. september 2024
Great quality furniture
Great quality furniture. One item arrived damaged but the company was swift to provide a solution. Recommend
4. april 2024
Amazing customer service as always from…
Amazing customer service as always from six the residence
5. april 2024
Dette er Trustpilot
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