SIXT ride Anmeldelser 

163
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I’ve used the car service multiple times during my business travels in Germany and the interactions have been satisfactory, the service is easy to book, easy to adjust times/locations when needed, the... Se mere

Bedømt til 5 ud af 5 stjerner

I booked the ride three days in advance for 5:15 AM, and the driver arrived five minutes early. From start to finish, the experience was excellent and definitely a few levels above a typical Uber... Se mere

Bedømt til 5 ud af 5 stjerner

Great experience all the way. Professional, courteous, helpful, safe drivers who were punctual and went above and beyond to find me both at the airport and seaport. Perfectly clean vehicles. I will d... Se mere

Bedømt til 1 ud af 5 stjerner

Horrible experience at London Heathrow. Booked a meet and greet with a SixT ride after our flight into London from Amsterdam. The driver was not at the arrivals gate waiting for us as planned, and... Se mere

Virksomhedsoplysninger

  1. Limousineservice
  2. Lufthavnsbus
  3. Minibus-taxifirma
  4. Taxibureau
  5. Følgebilservice
  6. Transportservice

Skrevet af virksomheden

SIXT ride provides Customers worldwide with a comprehensive network of taxis, limousines and chauffeur services. Together with our Partners we have the world’s largest offer of its kind: Customers in over 700 destinations globally benefit from the brokering of professional driver and chauffeur services. In addition, SIXT ride works together with local taxi companies and well-known international ride-hailing partners to organize ride services for immediate pick-ups or short-term bookings. Besides taxi centers in all major German cities, these include established ride-hailing networks such as the ride service provider Lyft in the US, Cabify in Spain, Addison Lee in the UK as well as chauffeur service provider Blacklane in North America.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

163 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 68 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(163)

160 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I will never book another trip with…

I will never book another trip with this company joke the drivers car was flirty dirty he almost killed us on the motorway he was stoned out of his head almost falling asleep behind the wheel so dangerous I don’t like doing this but has to be said he will kill somebody one day and not even the car they said would pick me up

21. februar 2026
Uopfordret anmeldelse
SIXT ride-logo

Besvarelse fra SIXT ride

Mr. Hefferman,
Thank you very much for sharing your experience with us. We are truly sorry that you experienced inconvenience and frustration during your last ride. Unfortunately, based on your description, we were unable to clearly identify the exact trip and booking, which makes it difficult for us to investigate the matter further.
To assist you in the best possible way, we kindly ask you to contact our team directly at ride-customerservice@sixt.com.
Thank you for your understanding.

Bedømt til 5 ud af 5 stjerner

Mein Mann fuhr heute morgen ca.200 km…

Mein Mann fuhr heute morgen ca.200 km zum Flughafen München..
Der Fahrer kam überpünktlich trotz heftigem Schneefall, und alles lief prima.
Ein ganz ganz grosses Lob an den noch sehr jungen Top Fahrer Ricards Grauze.
Vielen lieben Dank, und weiter so.

20. februar 2026
Uopfordret anmeldelse
SIXT ride-logo

Besvarelse fra SIXT ride

Hallo Frau Kuyomah,
Vielen Dank für Ihre positive Bewertung. Wir bedanken uns herzlich dafür, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir freuen uns darauf, Sie beim nächsten Mal wieder begrüßen zu dürfen.

Bedømt til 2 ud af 5 stjerner

FIRST booked but ECO seating in EQS

5* service, bookings work well, everything always on time (i did multiple bookings)
with a big BUT

Mercedes EQS with standard rear seats is considered 'FIRST' .. these are non-adjustable, short, bad plastic seats .. SIXT needs to get the car ratings wrong.
With FIRST i expect a comfortable car, like it is advertised (BMW7,Mercedes S) but not a seat comfort which is economy at most.
Until this gets fixed by SIXT (which it probably won't) i will not book this class, if even with SIXT, again. They offered a discount for the next trip, but i break my back with that FIRST experience ..

31. januar 2026
Uopfordret anmeldelse
SIXT ride-logo

Besvarelse fra SIXT ride

Thank you for your feedback — we truly appreciate it.
We’re sorry to hear that the Mercedes EQS did not meet your expectations for our FIRST category, particularly regarding rear seat comfort. We understand that customers booking this class expect a premium experience, and we take your comments seriously. Your feedback has been shared internally for review.
We regret that this experience impacted your confidence and hope we can welcome you again soon to provide the experience you expect.

Bedømt til 1 ud af 5 stjerner

Ich bin SIXT Aktionär wird an Flughafen stehen gelassen

Ich bin SIXT Aktionär und habe am 8. Januar SIXT ride am Frankfurter Flughafen gebucht Der Fahrer hat mich am Flughafen stehen lassen und mich nicht mitgenommen, weil ich auf meine Koffer Verspätung paar Minuten warten musste. Obwohl ich Business geflogen bin und Business Fahrzeug gebucht hatte, wurde ich sehr enttäuscht. Das macht man nicht mit einem Aktionär.

8. januar 2026
Uopfordret anmeldelse
SIXT ride-logo

Besvarelse fra SIXT ride

Vielen Dank, dass Sie Ihre Erfahrung mit uns teilen. Es tut uns leid zu hören, dass Ihre Abholung am Frankfurter Flughafen nicht wie geplant verlaufen ist. Leider konnten wir die von Ihnen beschriebene Fahrt nicht eindeutig in unserem System finden.
Bitte zögern Sie nicht, unser Support Team zu kontaktieren, um weitere Informationen oder Klärung zu erhalten.

Um reibungslose Flughafenabholungen zu ermöglichen bietet wir für jede Fahrt eine kostenlose Wartezeit von 60 Minuten an, und Sie haben die Möglichkeit, während der Buchung eine zusätzliche Pufferzeit für Gepäckabholung oder Ähnliches zu wählen.
Wir sind stets bemüht, Ihnen den bestmöglichen Service zu bieten und hoffen, Ihr Vertrauen in SIXT ride bald wiederherstellen zu können.

Bedømt til 3 ud af 5 stjerner

Sixt Ride in Zurich and…

I was using Sixt Ride in Zurich and Brussels, drivers never are on time, they should be standing with a sign waiting for us and not the other way around.

16. januar 2026
Uopfordret anmeldelse
SIXT ride-logo

Besvarelse fra SIXT ride

Dear Avi,

Thank you for sharing your feedback regarding your recent experience with Sixt ride. We sincerely apologize for the delays you encountered in Zurich and Brussels. Your time is incredibly valuable, and we understand how frustrating it can be when your expectations are not met.

We take your feedback seriously and recognize the importance of punctuality and effective communication at pickup locations. We are committed to reinforcing our standards with all our partners to ensure that we consistently provide a seamless and enjoyable ride for our customers.

We genuinely appreciate your input as it helps us improve our services. We hope to have the opportunity to provide you with a better experience in the future.

Thank you once again for reaching out.

Bedømt til 4 ud af 5 stjerner

Pick-up at BCN airport

The communication right after the landing with the driver was excellent.
His attitude and friendliness was suberb.
His car was clean and the ride was smooth.

24. december 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Business gut - Ride schlechter geworden

Jahrelang sehr zufrieden, aber in letzter Zeit insbesondere bei günstigen Ridefahrern ärgerliche Situationen.
Immer häufiger sind Fahrer bei Flughafenabholung noch nicht da oder warten nicht am Ausgang, sondern man muss sie am Parkplatz suchen.
Business gut, Ride nicht mehr empfehlenswert

25. december 2025
Uopfordret anmeldelse
SIXT ride-logo

Besvarelse fra SIXT ride

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir freuen uns, dass Sie über viele Jahre hinweg mit unserem Service zufrieden waren, und bedauern, dass es in letzter Zeit zu ärgerlichen Situationen gekommen ist, insbesondere bei der Ride Kategorie. Es tut uns leid zu hören, dass Fahrer bei Flughafenabholungen nicht pünktlich am Ausgang warten und Sie sie stattdessen am Parkplatz suchen müssen. Dies entspricht nicht unserem Standard, und wir arbeiten daran, die Zuverlässigkeit und den Komfort unserer Ride Kategorie zu verbessern. Wir schätzen Ihr Feedback sehr, da es uns hilft, gezielte Maßnahmen zu ergreifen, um die Qualität unseres Services zu erhöhen. Unser Ziel ist es, Ihnen sowohl bei Business- als auch bei Ride-Fahrten eine reibungslose und angenehme Erfahrung zu bieten. Sollten Sie weitere Fragen oder Anliegen haben, zögern Sie bitte nicht, unser Kundenserviceteam zu kontaktieren. Wir hoffen, Sie bald wieder bei SIXT ride begrüßen zu dürfen und Ihnen den Service zu bieten, den Sie erwarten und verdienen.

Bedømt til 5 ud af 5 stjerner

Positives Gesamterlebins

Pünktliche Abholung, gepflegtes Fahrzeug, zuvorkommender Fahrer, Gratis-Wasserflasche, sichere Fahrt, pünktliche Ankunft. Lediglich ein etwas hoher Fahrpreis für eine vergleichsweise kurze Strecke.

5. januar 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Terrible communications leading to frustration

Booked pick up LHR T4 after flight scheduled to land about 12:00. Arrived in Arrivals about 13:00 and no driver. Wanted to contact SiXT to ascertain reason for this but there are no phone numbers to contact them on any information or documentation. Much searching on Google found a UK number and after much discussion and transferring to different people finally got to talk to the driver. Apparently I had booked a 90 minute buffer which meant that then driver was not going to appear before 14:00 although this was a surprise to me.
The driver was officially unable to contact me until they arrive at the Terminal and I had no way of contacting them. The driver was only 20 minutes away and agreed to come to the Terminal and picked us up and took us to our destination quickly and efficiently
SiXT really need to facilitate their communication systems and at least allow their customers to contact their representatives in the appropriate country and preferably the driver to avoid unnecessary tension and uncertainty. Why the secrecy about phone numbers? It serves no purpose other than to frustrate their customers and drivers.
SiXT will not be on my preferred supplier list next time

9. december 2025
Uopfordret anmeldelse
SIXT ride-logo

Besvarelse fra SIXT ride

Dear Mrs. Laurie Wilson,

We sincerely apologize for the poor communication experience you encountered during your recent airport pickup at LHR Terminal 4. We understand how frustrating and stressful this must have been, especially after a long flight when you simply wanted reliable, transparent service.

We would welcome the opportunity to discuss your experience further and explore how we might restore your confidence in our service. Please feel free to contact us directly at ride@sixt.com with your booking reference, and our customer service team will ensure your feedback reaches our operations management for immediate review.

We hope to have the opportunity to restore your trust and demonstrate the level of communication excellence you rightfully expect from us.

Sincerely,
SiXT Customer Service Team

Bedømt til 5 ud af 5 stjerner

Awesome !

Booked a chauffeur ride in Munich lately. Driver was super nice , car was clean - Had an incredibly smooth ride , thank you SIXT ride!

5. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Booking premium chauffeur services

Booking premium chauffeur services through Sixt Ride is incredibly straightforward and user-friendly. My driver was exceptionally professional throughout the entire journey. The favorite driver feature is a game-changer—I immediately added my driver to my favorites, and I'm delighted that I now consistently get paired with the same excellent driver for most of my bookings. This consistency makes every ride feel reliable and personalized.

1. december 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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