Every single item that I got, mind you I ordered several, was extremely cheap materials and poor stitching. This is actually worse than SHEIN quality clothing- by a landslide! Also to return anything,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
ZERO STARS!! What an absolute scam! They’re basically a third-party website with NO control over anything you order through them. Once you’ve paid, good luck getting any real help or accountabi... Se mere
Virksomheden har svaret
Questo è un sito truffa articoli di qualità più che scadente hanno inviato articoli errati nn solo x il colore ma anche il modello completamente diverso.Anziche rimborsare e restituire l'articolo prop... Se mere
Virksomheden har svaret
First time ordering from Sister Party and wish I had read the review before doing so. Appears that they mock up outfits and then AI or photoshop them to improve appeal, once enough orders have been... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to SisterParty, where fashion meets fun! We are your go-to brand for all things trendy and fabulous.
Kontaktoplysninger
1,8
Under middel
356 anmeldelser
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Not delivered after 2 weeks
Placed an order on March 9 2025, received order confirmation via email. Still not delivered. On their website it says: “Awaiting for shipment”
Looks like it’s scam! 😡
9. marts 2025
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Dear Polina Antipova,
Rest assured, there’s no scam involved here. Upon a thorough review of your order, we noticed that all three items you purchased are pre-sale products.
As specified in the product titles, pre-sale items need extra time for preparation prior to shipping, which is why they might take longer to arrive compared to regular, in-stock items.
We fully understand how this delay can be inconvenient, and we want to let you know that we’ve promptly addressed your request. Your order has been cancelled without any issues, and we’re doing everything we can to speed up the refund process for you.
Thank you so much for your understanding and cooperation.
Sisterparty Team
complaint@sisterparty.com
After I ordered a dress for $50 I found…
After I ordered a dress for $50 I found the exact same one on Temu. For $7.
Then as I was scrolling through temu, so many more ‘sister party’ outfits popped up. Theyre literally all there.
For like a fourth of the price.
Even the ones I saw on Facebook ads that they are ‘out of stock’ on sister party on. Got em on Temu, temu has em in stock and they came within a week. No complaints.
The one I paid 4 xs for on sisterparty i ordered over a month ago and still haven't received and it was shipped from hong kong. Literally scamming people for temu type of clothes. Just look there and get it sooner. Read these reviews about the material, its the same stuff. You aren't more fancy for buying off sisterparty, you’re just getting ripped off.
23. februar 2025
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Dear Jessica Davis，
We are truly sorry to hear about the dissatisfaction you’ve experienced . We completely understand how frustrating it can be when things don’t go as expected. Rest assured that we are here to help and make things right for you.
Regarding your parcel information, we will update it for you and send it to you via email as soon as possible. Please check your inbox for the latest details.
At the same time, we want to emphasize that if you are not satisfied with the material or quality of the product after receiving it, you can contact us within 30 days. We will handle the return process for you and ensure that your concerns are addressed promptly.
Your satisfaction is our top priority, and we are committed to making sure you have a positive shopping experience.
Sisterparty Team
complaint@sisterparty.com
I didn't read these before placing my…
I didn't read these before placing my order. I placed it on March 12th and they are still ' awaiting shipment'. No reply to my email. The estimated time is a lie on their website. I think I'm going to be out the money for these 5 dresses.
I'll keep this updated if I get my items and quality.
12. marts 2025
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Hi Samantha，
We’re truly sorry to hear about your disappointing experience and want to make things right for you.
To help us do that, could you please share your order number or the email address you used when placing the order by complaint@sisterparty.com? Once we have this information, we’ll get to work on resolving the issue right away.
Feel free to email us, and we’ll take care of it as soon as possible!
Sisterparty Team
complaint@sisterparty.com
i ordered a dress a week ago to wear it…
i ordered a dress a week ago to wear it to my birthday dinner this saturday since it said that it'll come 6-8 days or more i guess but i keep on checking the updates and it's getting far from me 🥹
11. marts 2025
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Hi,
We are truly sorry to hear the news, and we understand how frustrating this situation must be for you.
We sincerely hope that you are able to receive your order in a timely manner. In order to resolve your concerns as quickly as possible, we kindly ask if you could send us your order information via complaint@sisterparty.com .
This could include details such as the recipient's name, order number, or any other relevant information that might help us locate your order more efficiently. Once we receive this information, we will immediately begin checking the package status of your order and provide you with the most up-to-date information as soon as we can.
Your satisfaction is our top priority, and we will do everything we can to ensure that your order reaches you as soon as possible.
Sisterparty Team
complaint@sisterparty.com
I placed an order 3 months ago and I’m…
I placed an order 3 months ago and I’m still waiting for the package to arrive.
13. december 2024
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Dear ninoska romero,
Thank you for bringing this to our attention. We apologize for the inconvenience caused by the package abnormality issue with one of your products.
We have already sent you a new package and will update you on the shipping status via email within the next hour. Please keep an eye on your inbox for this information. We appreciate your patience as we work to resolve this promptly.
Thank you for your understanding, and we look forward to ensuring a better experience for you in the future.
Sisterparty Team
complaint@sisterparty.com
Clothes took over a month to get here…
Clothes took over a month to get here and neither of them are as pictured. One is so bad that I want to return but for the hassle it was to get the clothes I’m afraid of the hoops to have to return. Would not recommend at all.
26. februar 2025
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Hello Carley Goulding,
We are truly sorry for the disappointing experience you have encountered. This is certainly not the level of service we strive to deliver.
We would like to investigate this matter right away and work towards a resolution for you.Would you please reach out to us via email at the address provided below.
Rest assured, we are determined to resolve these issues promptly.
Sisterparty Team
complaint@sisterparty.com
Super cute clothes
Super cute clothes. I had a cart of about 10 items then read all the recent reviews.. I only ordered about a week ago, but dropped my cart down to 2 items after reading the reviews. Disappointed that it has not yet shipped since I wanted them for vacation. and of course I’ve reached out and silence. These online boutiques need to get it together
26. februar 2025
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Hello ,
We truly appreciate your interest in our products and are sorry to hear about your experience. We understand how disappointing it must be to wait for your order, especially when you had plans to use the items for your vacation.
Please rest assured that we are looking into the status of your order and will follow up with you directly to resolve this as soon as possible.
Sisterparty Team
complaint@sisterparty.com
Clothes took 3 months to get here
Clothes took 3 months to get here, only 2 of my 3 packages made it, the quality is terrible so I want to return what actually came but they are refusing to give me a refund because it’s been more than a month since I first ordered it even though the packages didn’t even get here within a month. They also refuse to give me a refund for the package that never came. They just said “thanks for letting us know.” Will never buy from them again.
1. december 2024
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Hello,
We truly understand how frustrating the long delivery time must have been, and we want to assure you that we’re taking steps to improve our logistics process. Our goal is to provide a better and smoother experience for you and all our customers moving forward.
We want to explain that the first package was sent to the address you provided when you placed the order, and USPS tracking indicated that it was successfully delivered. We previously recommended reaching out to USPS to help locate the package. It’s unfortunate that we haven’t heard back from you on this, and we’re really sorry that you still haven’t been able to find this package.
Regarding the return issue you mentioned, regardless of the shipping time, we do offer a return and exchange service within 30 days of package receipt if you are not satisfied with our products.
We understand that this situation may be frustrating, and we are here to assist you in any way we can. For your convenience, we have sent a follow-up email to you from complaint@sisterparty.com regarding this matter.
Thank you for your attention, and we look forward to your response.
Sisterparty Team
complaint@sisterparty.com
1 star (which is too much for them) but…
1 star (which is too much for them) but I'm willing too change the rating to 5 stars if i get a full refund for the error that THEY commited.
I ordered a size small set from their website, when i received the set, first of all both items did NOT have the size tag on the inside. The top was probably an xx-small, i measured the top according to their sizing chart for a size small and it wasnt even close to a size small, it would'nt fit on me since I'm a size small. And the pants came defective, on the advertised pics, the pants has side pockets on the legs with some lace string attached, one of them was missing on that side pocket and was sewn to the back pocket instead. I sent them photos of their error and they said that i have to pay for shipping cost to return the item and that if i wanted a refund that i would get $12.31 back from a $43.99 purchase! All this for an error that THEY did with my order!!
15. februar 2025
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Hello,
We sincerely apologize for the inconvenience and frustration you’ve experienced with your order. We understand how important it is to receive items that meet your expectations and fit properly, and we are deeply sorry that we fell short in this case.
To address your concern, could you please provide us with your order number? This will help us investigate the issue promptly and work towards a resolution. If you prefer, you can also reach out to us via email at the address provided below.
Once again, we sincerely apologize for any inconvenience caused.
Sisterparty Team
complaint@sisterparty.com
Vergognoso
Oltre a farti pagare un sacco di soldi per vestiti di un materiale vergognoso e scarso, sto chiedendo un rimborso da quasi un mese e qui ancora nulla. Oltre a mandarti le e-mail per assicurarti che arriverà tutto ti prendono anche per il cul0!
Che vergogna
Sto aspettando un ordine da più di due mesi.
Mai più e mai poi
28. december 2024
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Ciao,
Siamo davvero dispiaciuti per l'esperienza negativa che hai avuto con noi. Questo non è il livello di servizio che vogliamo fornire.
Per rispondere alla vostra preoccupazione, potreste fornirci il vostro numero d'ordine? Questo ci aiuterà ad indagare tempestivamente la questione e a lavorare per una soluzione. Se preferisci, puoi anche contattarci via email all’indirizzo indicato di seguito.
Riconosciamo la vostra delusione per la qualità dei vestiti e la mancanza di assistenza clienti. Siate certi, ci impegniamo a prendere tutte le misure necessarie per correggere la situazione.
Ancora una volta, ci scusiamo sinceramente per qualsiasi inconveniente causato.
Team Sisterparty
complaint@sisterparty.com
Terrible service
Terrible service. Been 2 months and nothing. They ship directly from China with very limited tracking. Do not buy unless you are willing to wait at least 1-2 months.
In response to the reply below:
This is nothing but lies. You have my information. This is nothing more than a fraudulent company with terrible service. All of the reviews they show are fake. They have Google reviews turned off/hidden. Do not buy from this company.
14. februar 2025
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Hello Stephen Cox,
We’re sorry to hear that your experience with our shipping process has been disappointing. We understand how frustrating it can be to wait for an order, especially when tracking information is limited.
Please know that we are committed to improving our shipping process to ensure a better experience for all our customers.
We tried to find your order infrmation using your username, but we couldn’t locate it. Could you please share your order number and the email address you used for the purchase? Or may we request you to email us at the email address below? Providing this information will help us locate your specific order and take the necessary steps to resolve the issue promptly.
Thanks in advance.
Sisterparty Team
complaint@sisterparty.com
orderd a dress over 2 months ago i…
orderd a dress over 2 months ago i wrote and review on here saying that I haven’t received a email on shipment they emaild me saying it should be shipped next week still haven’t received any emails it has been shipped and have not received the dress
11. december 2024
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Hello selena,
We understand how frustrating it can be to wait, and we sincerely apologize for the delay.
The product you ordered is a pre-sale item with a later shipping time compared to our in-stock products.
To expedite the resolution, we have sent a follow-up email to you via complaint@sisterparty.com. Please check your inbox at your earliest convenience, and we’ll work on resolving this for you as soon as possible.
Sisterparty Team
complaint@sisterparty.com
I placed my order a month ago and it…
I placed my order a month ago and it still comes out as awaiting shipment.
24. januar 2025
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Hi Solana Alonso,
We sincerely apologize for the delay in shipping your order. We understand how frustrating it can be to wait for an item, especially when it has been over a month.
After reviewing your order, we noticed that the item is a pre-order, which typically have a later shipping schedule than in-stock items.
We are working diligently to expedite your order and ensure it is shipped as soon as possible.
If you have any further questions or need additional assistance, please do not hesitate to contact us at complaint@sisterparty.com or support@sisterparty.com .
We are here to help and ensure you have a satisfactory experience.
Sisterparty Team
complaint@sisterparty.com
The worst customer service I've ever…
The worst customer service I've ever dealt with. Ordered an outfit before Christmas and it didn't show up until Feb. 7th. Tried it on and it didn't fit. They wanted me to send pictures with the outfit on, but being that it was to short I thought it was weird and inappropriate. Don't think I'll be buying from here again.
6. februar 2025
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Dear Mark DeArment,
We are deeply sorry for the disappointment and inconvenience we've caused you.
The long delay from before Christmas until February 7th for your order to arrive is completely unacceptable, and we apologize for that. Regarding the request for pictures, our only aim was to accurately confirm the situation of the ill - fitting item. We understand that it made you uncomfortable, and we should have been more empathetic in our communication. However, we are glad that our customer service did provide you with the return information afterwards.
We take your feedback very seriously and are constantly striving to improve our customer service. If you have any other questions or concerns, please don't hesitate to contact us via email.
We regret that we have not met your expectations and hope that you may consider giving us another opportunity in the future.
Best regards,
Sisterparty Team
complaint@sisterparty.com
I purchased 2 outfits from this…
I purchased 2 outfits from this website. Outfits took over 2 months to arrive in AUS, and where not even as described. 1 outfit was meant to be pink and black and it was red.. the other outfit was poorly made and stitching and hem not straight. Save your money and buy elsewhere. This site charges large amounts for poor quality. Would never use this site again.
1. december 2024
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Hello,
We apologize that the item fell short of your expectations. We take customer feedback seriously and will forward your review to the corresponding team to verify and make progress. Please rest assured that orders are returnable and refundable -- you can reach out to us at support@sisterparty.com to sort it out. We will respond within one business day.
For your convenience, we have used complaint@sisterparty.com to send you an email to follow up on this matter. Please check your inbox. We hope to hear from you and that this issue is resolved ASAP.
Best regards,
Sisterparty Team
complaint@sisterparty.com
Total scam
Total scam. Never get any responses on where my order is.
15. januar 2025
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Hello
We sincerely apologize for any inconvenience caused. We tried to identify your order ID via your username here to look into and take care of the issue but failed. Therefore could you please provide us with your order details, such as the order number and the email address used for the purchase? Or may we request you to email us at the email address below? This will assist us in locating your specific order and initiating the necessary steps to resolve this issue.
Thanks in advance.
Sisterparty Team
complaint@sisterparty.com
De dos prendas que pedí hace dos meses…
De dos prendas que pedí hace dos meses sólo llegó una. El mail de soporte da error. Una estafa de página.
21. januar 2025
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Estimada Laura García,
Le pedimos disculpas por los inconvenientes y la insatisfacción que ha sufrido en relación con su pedido.
Su pedido se pagó hace un mes. Uno de los artículos era un producto de preventa, lo que provocó un retraso en el envío de su pedido. No obstante, nos complace informarle que su otro pedido se encuentra actualmente en tránsito.
Nuestro correo electrónico de atención al cliente está completamente operativo. Con una rutina diaria de recepción y respuesta de correos electrónicos, hemos estado manteniendo una bandeja de entrada ordenada.
Si tiene alguna dificultad con este canal de comunicación, tenga la seguridad de que existen medios de contacto alternativos a su disposición, como Facebook o nuestro equipo de quejas de clientes dedicado en la dirección que se indica a continuación.
Nuestro departamento de quejas de clientes ya se ha puesto en contacto con usted por correo electrónico para proporcionarle información logística adicional. Si tiene más preguntas o inquietudes, no dude en responder a este correo electrónico.
Reconocemos la decepción que esto le ha causado y nos comprometemos a mejorar nuestro servicio para evitar que se produzcan situaciones similares en el futuro.
Atentamente,
Sisterparty Team
complaint@sisterparty.com
Bought a 2 piece outfit
Bought a 2 piece outfit. The top is defective.. has a plastic ring and I guess broke in shipping. I ask for a replacement but they want to give me a 14.00 credit or 1/2 off a rebuy. Instead of replacing the one thats defective. I’m willing to return but they just don’t care. It was a Christmas present purchase.Terrible customer service. Last purchase from them
23. december 2024
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Dear Fran Reed,
We are deeply sorry for the distress this has caused you. It is completely unacceptable that you received a defective top in your two-piece outfit. Our normal procedure should have been more caring during the process.
Our customer complaint department has already sent you an email to follow up on resolving this problem. If you have any further problems or if you just want to talk about how we can make this right, please reply to that email. We will do everything we can to rectify this situation.
We understand your disappointment and that you might be reluctant to make further purchases from us. However, we hope that we can regain your trust through our efforts to resolve this issue. Once again, our sincerest apologies for this whole ordeal.
Sisterparty Team
complaint@sisterparty.com
Terrible
Terrible, ordered items 2 months ago and have not received them. Reached out to customer support email a few with no response. SCAM!
1. november 2024
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Hello,
We would like to clarify that our customer service team always responds to emails within 24 hours even if it's at weekends. If you don't see a response within the timeline, please check your spam or junk folder to see if our email has been filtered there. If you still cannot find it, please email us at the address below. We are dedicated to addressing any problem with your order.
More importantly, we tried but failed to identify your order ID via your username here to take care of the delivery issue. Therefore could you please provide us with your order details, such as the order number and the email address used for the purchase? This will assist us in locating your specific order and initiating the necessary steps to resolve this issue.
Thanks in advance.
Sisterparty Team
complaint@sisterparty.com
TERRIBLE EXPERIENCIA
Suéter party una marca que me pareció bastante interesante de probar. Solo ha sido un descontento. He pedido 3 piezas de las cuales.
Dos llegaron, un sigue sin llegar. Pero que las dos que han llegado no corresponden en talla.
Si bien los tejidos no parecen de mala calidad , de que me sirve esperar tanto tiempo? para nada. No recomendaría comprar aquí.
Ahora bien me gustaría saber cómo realizar la devolución de mi pedido. Y por supuesto el paquete pendiente no lo deseo, he escrito emails pero sin respuesta. Como era de suponer. Mi pedido es: YT2435421403018724
1. januar 2025
Uopfordret anmeldelse
Besvarelse fra Sisterparty
Estimada Greace,
Lamentamos profundamente la decepción y los inconvenientes que ha experimentado. Sin embargo, queremos aclarar que nuestro servicio de atención al cliente respondió a sus correos electrónicos. Es posible que los correos electrónicos se hayan filtrado de su parte.
Tenemos otros canales de comunicación, como nuestra página de Facebook y un correo electrónico dedicado a quejas. También puede comunicarse con nosotros a través de estos canales.
Con respecto a su pedido YT2435421403018724, lamentamos que un artículo aún no haya llegado y que los dos que llegaron sean del tamaño incorrecto. Si desea devolver su pedido, puede comunicarse con nosotros a través de los canales mencionados anteriormente y lo guiaremos a través del proceso de devolución.
Atentamente,
Equipo de Sisterparty
complaint@sisterparty.com
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.