Works great. ETC swaps take a bit longer than others, but overall I am very satisfied with the experience. I've noticed SS is slightly cheaper than changelly.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
They dont have an automatic crypto sending system. I sent them the LTC for swap they received it, after 3 hours i contacted support, they are slow 14 hrs already passed and I still didnt received my x... Se mere
Virksomheden har svaret
My exchange "failed" due to a large unfavorable price movement while my deposit was confirming. I was glad that it did! But then I needed to email support for a refund. They responded quickly, and wer... Se mere
Virksomheden har svaret
support is awesome! made a mistake sending usdc instead of usdt, the team was quick in response, the coins were transferred to the right destinations
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
SimpleSwap is a self-custodial multi-source swap aggregator that helps users exchange crypto with more privacy and control, without comparing providers and routes themselves. It supports direct wallet-to-wallet swaps across 20+ liquidity providers and 2,800+ swappable assets, combining liquidity from well-known CEX and DEX sources under the hood.
Kontaktoplysninger
Ajeltake Road, Ajeltake Island, MH 96960, Majuro, Marshalløerne
- hello@simpleswap.io
- simpleswap.io
3,9
God
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Happy to use.
The program works well and if support is needed, it is responded to quickly and accurately.
17. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello Jo,
Thank you for your feedback! We’re happy to hear that everything is working smoothly for you and that our support team could assist when needed.
We appreciate your trust and look forward to serving you again!
Great since others want except certain…
Great since others want except certain tokens or make happen as fast if they do
15. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello,
Thank you for your feedback! We're glad to hear that everything is sorted. If you need any further assistance, feel free to reach out.
It is a very good service
It is a very good service, fast swaps, unfortunately I did not know they could not provide service in my country and also I thought they didn't require KYC... but after they allowed me to initiate a swap and I sent my crypto I then got a message saying I needed to verify my identification. but because of the country I was in they could not verify me... but their customer service was fantastic and especially Brad and they refunded me and sent all the crypto I had sent back to my wallet. So they are very honorable. I only wish I was allowed to use them lol
16. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello,
Thank you so much for your thoughtful feedback! We’re really glad to hear that you enjoyed the service and that your swaps were fast. We’re also happy that our support team - especially Brad - was able to assist you quickly and return your funds without any issues.
We understand how frustrating it can be to run into verification or regional restrictions after starting a swap, and we’re truly sorry for the inconvenience this caused. Your experience is important to us, and we’re continually working to make our processes clearer and smoother for users in every region.
We really appreciate your kind words, and we genuinely wish we could serve you as well - maybe one day!
Thank you again for your trust and understanding.
What a joke of a company
I tried to swap my bitcoin. They took it, but the new currency never came. Support takes forever to write back and they are so rude. I regret this so much.
6. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello!
To help us investigate what happened, could you please provide your transaction hash (TXID)? With this information, we can review the situation and give you a clear update.
Simpleswap seized funds (290k) - Refunded ✅️
Simpleswap seized funds (290k).
Simpleswap was recommended as a 3rd party to perform a swap while using my non custodial wallet. I am very experienced in the crypto space so I performed three transaction. The first two were processed without any issues which were 70k and 90k in USD.
The last transaction was not processed and I was asked to perform KYC(know your customer) by the swap provider. I found this to be disturbing but I submitted and passed the KYC regardles, my funds were not released still. I had a back and forth communication with their support in which over 40 emails were sent in the space of a week but yet their responses had little to no progress but was rather generic replies that seemed coming from a script.
After a week I consulted with a crypto attorney and even other blockchain analytics and security firms in hopes of either a lawsuit against them or creating public awareness, the lawyers were not helpful and asked for huge fees but I found the security firms useful. Crystalhash.com, responded to my request by creating public awareness and contacting the exchanger's support with evidence of my wallet being clean and risk free. After a few days, I was contacted by Changelly that my swap was going to be Refunded.
I was successfully sent back the value as at when I sent it, I lost money as the price of the crypto increased between the time wasted but I'm even glad to get my money back. I would say be careful when swapping and make sure to check reviews about the exchanger before using their service.
Order ID c68ed771d182
19. september 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello,
We would like to clarify that SimpleSwap is not affiliated with organization you mentioned. All transaction reviews and compliance checks are conducted internally, strictly in accordance with European AML (Anti-Money Laundering) standards.
Also, unfortunately your exchange ID is invalid.
Please send the transaction hash, so we can review your case again and provide a detailed update directly.
Using SimpleSwap since 2018
I have been using SimpleSwap since 2018. I live in Washington state which like New York can be a bit of a crypto purgatory. Regardless with SimpleSwap I have been able trade any coin I want. Most exchanges are very fast, sometimes when the market is highly volatile it gets a bit wild. I have had a few snags over the years to which Customer Support responded quickly and resolved the issue. I highly recommend SimpleSwap.
13. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hi!
Thank you so much for being with us since 2018 — that truly means a lot!
We’re really glad SimpleSwap continues to serve you well.
It’s great to hear that our support team has always been able to help you out.
Thank you for your trust and for recommending us!
Low Fees, Quick, and Easy.
Converted XRP to USDT within 3 minutes. Very easy and quick transaction, and the swap fee was very reasonable.
11. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello Ryan!
Thank you for your feedback!
We’re happy to hear that your exchange went smoothly and quickly. It’s great to know you found SimpleSwap easy to use. We’ll be glad to see you again for your next swap!
Thank you very much for handling my…
Thank you very much for handling my problem with professional care and quick response
11. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello!
Thank you for your feedback!
We’re glad to hear that our team could assist you quickly and professionally. We’ll be happy to see you again for your next swap!
New experience
Just did it for the first time now, wanted to exchange usdt trx to TON and went within couple of minutes, no need to made new exchanges accounts, simple and fast.
11. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello!
Thank you for your feedback!
We’re happy to hear that your first exchange went smoothly! It’s great to know you enjoyed how simple and fast the process was. We’ll be glad to see you again for your next swap!
Scam website
Scam website. They will process really small transactions in hopes you trust them with a big one. They will run after that.
11. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello!
To help us investigate what happened, could you please provide your transaction hash (TXID)? With this information, we can review the situation and give you a clear update.
I couldn't bridge from tera money…
I couldn't bridge from tera money thankfully simple swap made that interoperability happen now I can reinvest into better newer assets for this bull run
10. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello!
Thank you for your feedback!
We’re happy to hear that your exchange went smoothly! We’ll be glad to see you again for your next swap!
I recommend it
The support team is very attentive and quick to respond. A very positive experience.
10. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hi Claudio!
Thank you so much for your kind words!
We’re really glad to hear that you had a positive experience with our support team.
Your feedback means a lot to us!
Fast and Easy
5. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello,
Thank you for your feedback! We’re glad to hear that you found our service fast and easy.
Excellent it is
7. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello!
Thank you for your feedback, Franck!
We’re happy to know that you had an excellent experience with SimpleSwap.
We’ll be glad to see you again!
Super smooth swap experience
I tried SimpleSwap today and honestly it was super easy to use. Didn’t even need to create an account and my crypto got swapped instantly.
It also supports so many tokens. Really smooth experience overall!
7. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello!
Thank you for your feedback!
We’re delighted to hear that you enjoyed your experience with SimpleSwap and found the process smooth and easy.
We’ll be happy to see you again!
Cheers pal sorted
7. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello,
Thank you for your feedback! We're glad to hear that everything is sorted. If you need any further assistance, feel free to reach out.
OKay experience
OKay experience. Smooth cross-chain swap. Didn't have to deal with any birdge complications.
7. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello,
Thank you for your feedback!
We’re glad to hear your cross-chain swap went smoothly and that everything worked without any complications.
Your positive experience motivates us to keep improving and make swaps even faster and simpler!
The UI is helpful and clear
7. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello Bernard!
Thank you so much for your feedback!
We really appreciate your trust and support!
Easy and intuitive!
6. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello!
Thank you for your feedback!
We’re glad to hear you found SimpleSwap fast and intuitive. We’ll be happy to see you again soon!
So happy with the ease of Swappage
So happy with the ease of Swappage
5. november 2025
Uopfordret anmeldelse
Besvarelse fra SimpleSwap
Hello,
Thank you so much for your feedback!
We really appreciate your trust and support!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.