Sillysentiments Anmeldelser 513

TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Absolutely Love this company, Vicki's products are brilliant, my go to for birthday presents! Absolutely perfect every time! majority of the mugs, bottles, tumblers and note books in my house are from... Se mere

Bedømt til 5 ud af 5 stjerner

I have been buying from this company for about 9 months now. I can not rate them enough, their products are amazing and are wonderfully funny, rude, below the belt type of humour that my world needs!... Se mere

Bedømt til 5 ud af 5 stjerner

Have ordered several times from here and I am always extremely satisfied with the products. They are well packaged and that’s great as I have received many mugs & so I have peace of mind that they wi... Se mere

Bedømt til 1 ud af 5 stjerner

ordered 2 cards 10 days prior to birthday in question, and here i am nearly 4 weeks later still with no cards. the birthday has been and gone. slow response and service. partial refund and not full re... Se mere

Virksomheden har svaret


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

513 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 90 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Just received my item of photo glass…

Just received my item of photo glass block and it is diabolical. The picture “transfer” is unrecognisable and part faded. Waste of money and disappointing.

It is NOT the photo I uploaded. On my original photo I do not have red skin and my son does not have a blurred face!

18. marts 2023
Uopfordret anmeldelse
Sillysentiments-logo

Besvarelse fra Sillysentiments

Hello,
Unfortunately, you uploaded a dark and fuzzy image, which we printed as you requested.

Our website clearly states that the best photos to upload are high quality photos, in this circumstance you uploaded a photo whereby you can barely see the faces of those in it. The photo on the glass block is exactly how it appears on the image you sent us, it does indeed have blurry faces.

Kind regards

Bedømt til 1 ud af 5 stjerner

Would give a 0 if I could ordered two…

Would give a 0 if I could ordered two valentines cards last Saturday 1st class and still haven't received the cards emailed and asked for a refund but they are refusing to refund me the money will never order from this site again!!!!!

17. februar 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Christmas parcel still not arrived

Ordered on 11th December for a Christmas gift as their website said would arrive before Christmas. It was despatched the next day but now it is 3rd January and still have not received it. I have emailed several times, called the number on their website 5 times (no answer) and even messaged them on instagram and have no response at all. The tracking they gave doesn’t work either so there’s no way of even tracking the parcel.

11. december 2022
Uopfordret anmeldelse
Sillysentiments-logo

Besvarelse fra Sillysentiments

Hi Kimberley, I know we have spoken via email and rectified your issue but as customers may see this review I just wanted to go over it to provide context as we would never ignore a customer.

As you're aware Royal Mail went on strike over several days over the Xmas period, this for us meant that we had parcels arrive late or sadly not at all. With regards to your emails, we were closed over Xmas so our phone lines and emails were not being manned, on top of this your email actually went into our junk folder. Upon finding your email we contacted you straight away and issued you a full refund. It would be great if you could update your review to reflect this please. Once again we are sorry for the delay that were causing by the Christmas strikes and hopefully you'll try us again int he future ☺️

Bedømt til 5 ud af 5 stjerner

Nana

I asked for a photo of my late nana and daughter as they never got a chance to meet, the photo was old of my nana so wasn’t expecting much tbh, wow it brought a tear to my ear the photo is amazing and definitely exceeded my expectations, thank you so so much ❤️

16. december 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Placed an order 3 iweeks ago and still…

Placed an order 3 weeks ago and still not received the products. Emailed and had no response!

Got an email reply saying “ 5 day delivery time plus 4 days due to Royal Mail strikes”
However I have been waiting 15 days so far

9. december 2022
Uopfordret anmeldelse
Sillysentiments-logo

Besvarelse fra Sillysentiments

Hello

Thank you for your review, I'm sorry you've not had a reply, we have replied to all emails on our system therefore if you've not had a response it's not been received. We have advertised severe delays with postage due to the Royal Mail strikes and unfortunately they has effected our orders which is completely out of our control. If you'd like to pop us an email we can assist you further

Bedømt til 5 ud af 5 stjerner

What fabulous naughty gifts

What a fabulous website .

Ordered some hilarious naughty personalised secrets Santa gifts z

Arrived within 4 days the quality of the items are fabulous and the price was so reasonable.

Placed another order the next day and that was delivered the same time ad the first order.

I emailed the company to say thanks for a quick delivery and great products. Was pleasantly surprised they sent a really nice thank you email back what great customer service.

100% would use again and recommend.

29. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

What a fantastic experience…

What a fantastic experience with this company.

I made an order and unfortunately due to Royal Mail strikes the order wouldn't arrive in time for the occasion despite paying for the best delivery option.

I contacted the company and was told I couldn't cancel the order as I had personalised items in the order.

After a discussion on the phone, I offered to book my own courier and have the delivery cost refunded to get the products in time.
The company were fantastic and even offered to have this dropped to a collection point on their way home!

Fantastic service, couldnt recommend anymore.

Now its down to the courier to get it to me on time.

24. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great choice of fun

Great choice of fun, high quality items to suit anyone. Items arrived very quickly and were packed well. Great friendly service. Would definitely recommend.

23. oktober 2022
Bedømt til 5 ud af 5 stjerner

Perfect gifts for like minded people…

Perfect gifts for like minded people who are not offended!! ( they also do gifts for those easily offended I believe! ) Ordering was easy and straight forward, emails kept me informed of progress and arrived quickly. These will be very well received after Christmas lunch - after dinner willies and choc-o-clits for our besties!

26. oktober 2022
Bedømt til 1 ud af 5 stjerner

Ordered a mug

Ordered a mug, and was shocked to see in one side of it a massive company logo and writing . Emailed to say I would like one without the logo, and told as there is nothing wrong with the mug, then they won’t replace it.

13. oktober 2022
Uopfordret anmeldelse
Sillysentiments-logo

Besvarelse fra Sillysentiments

Hi Phill, thanks for your review.

You have stated that we have a MASSIVE logo on the reverse of our mug, I can confirm that our mugs do have an exceptionally small logo on the back of our mug, in fact it is 13mm (that's 3mm over 1cm, which I'm sure most would agree is small) we then have the product code on the mug to ensure when mugs are being picked we send you the right mug, we make 100's of personalised mugs a day, so it's imperative they have a code on them and unfortunately we cannot print on the bases of the mugs) we are no different to any other company who brand their items.

I'd just also like to highlight we have sold tens of thousands of mugs over the years and this is the first we have ever had a complaint regarding our tiny logo on the back.

Kind regards

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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