Sillysentiments Anmeldelser 513

TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Absolutely Love this company, Vicki's products are brilliant, my go to for birthday presents! Absolutely perfect every time! majority of the mugs, bottles, tumblers and note books in my house are from... Se mere

Bedømt til 5 ud af 5 stjerner

I have been buying from this company for about 9 months now. I can not rate them enough, their products are amazing and are wonderfully funny, rude, below the belt type of humour that my world needs!... Se mere

Bedømt til 5 ud af 5 stjerner

Have ordered several times from here and I am always extremely satisfied with the products. They are well packaged and that’s great as I have received many mugs & so I have peace of mind that they wi... Se mere

Bedømt til 1 ud af 5 stjerner

ordered 2 cards 10 days prior to birthday in question, and here i am nearly 4 weeks later still with no cards. the birthday has been and gone. slow response and service. partial refund and not full re... Se mere

Virksomheden har svaret


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

513 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 90 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Great site for gifts if you have a sense of humour!!

Speedy delivery and great quality products. The only down side is I didn't see the special offers until after I had ordered as I originally saw the site on FB then ordered using a link from FB. As I had spent a certain amount I should have got a free item, however, it did state within the special offer that in order to get this you did have to include it in the original order therefore I didn't qualify so that was disappointing. That aside, great site, 100% my sense of humour and I will definitely be making purchases from Silly Sentiments again! Great for gift ideas or stocking fillers!

11. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant service all in all

Brilliant service all in all! I couldn’t ask for a better buying experience & customer service. Products received are amazing! Bought several times now on the website and TikTok, and continue to order as there is so much variety. These are amazing for gifts too!

11. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

☆☆☆☆☆

☆☆☆☆☆

I honestly couldn't recommend this company enough!
Not only the products are the best around but the staff and the owner are incredible!
A++++ products
A++++ communication
A++++ postage time
I will continue to order monthly from this company!

4. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent company to buy from

Excellent company to buy from. Quality of the products and value for money is outstanding. Their customer service goes the extra mile, they always put the customer first.
I've lost count of the amount of times I've ordered!

4. april 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid, avoid, avoid!!!

I ordered a bauble and a photo decoration in good faith and when they arrived the bauble was scratched and the photo ornament was very dark with the photo back to front. I emailed to question this and ask for replacement items and was told that I can send the bauble back for a refund but they will not do anything about the photo decoration because it states on their order page that photos will come out darker. I went through the order page and there is nothing to state the photos come out darker, but even if there is there is no excuse for the photo being the wrong way round!! They ignored this point completely and sent me a return label for the faulty bauble only. As I do not trust this company to refund me it means that I will not send it back because that would make me further out of pocket!

Avoid this company, who provide an awful service and have terrible customer services on top of that!!

Judging by the response on here from customer services, I rest my case!! My other reviews are absolutely nothing to do with you, however you have stalked my profile to try to discredit me. That says a lot more about your company than it does me. I am still waiting for a response about the faulty photo decoration, and no I do not trust your company to refund me for the product due to the fact that you are completely ignoring my queries about photo decoration. That is why I am out of pocket, again because your lack of customer service speaks volumes. And yes I do know what I am talking about because I have a strong customer service background dealing with escalated complaints, your response to my review would have led to disciplinary action in the blue chip company I worked for!!!!

Also, for the record, all I wanted in the first place was a replacement, NOT a refund. I also sent you photos and a video as proof of the faulty items!! Most companies would see the proof and provide a replacement or refund rather than expect a customer to have to trek down to a post office or parcel drop off point then wait for it to arrive at their returns department and then make the customer wait for a refund, which could then make it too late to buy a replacement item so close to Christmas!! Like I said I feel like I would not get a refund from you and so didn’t want to be out of pocket any further. Again, based on your response on here, I feel I made the right call!!

6. december 2023
Uopfordret anmeldelse
Sillysentiments-logo

Besvarelse fra Sillysentiments

We feel your review is extremely unfair, we sent you a free returns label and you've stated you don't want to return it.

We will not refund an item without you returning it, like any other company. We are a reputable business who has been trading almost 10 years. We have over 10,000 5 star reviews (look at our social media). I can see that all but one of your reviews on here are 1 star scathing reviews, which speaks volumes.

As previously stated, you're welcome to use the free returns label we have sent you but you've refused.

Have a lovely Christmas.

Bedømt til 5 ud af 5 stjerner

I am so glad I found this company they…

I am so glad I found this company they have the best products I have ever come across and the owner and team work so hard to give us the so many amazing products and the giggles we have with it all. The lives are amazing and so much fun it brightens up my day and I will be forever grateful for this company xxx

2. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Absolutely amazing team of filthy…

Absolutely amazing team of filthy experts. Their filth is so contagious I have brought time and time again and will continue buying. Amazing team amazing company, just one of their items can lift your low mood as they are so funny and other items can make you cry as they are heart melting. Filthy for life, love you lots you filthy lot 😘

2. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The best company around for filth …

The best company around for all your filthy paraphernalia! I wouldn’t shop anywhere else now! The range is huge and the possibilities are endless with what to gift! I also love the fact you can personalise items as well! Definitely shop at silly/filthy sentiments again!

14. november 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

My order never came

My order never came, sent numerous emails to be told my address was wrong and that if I still wanted the item I would have to pay again for it to be re posted! Terrible customer service

6. november 2023
Uopfordret anmeldelse
Sillysentiments-logo

Besvarelse fra Sillysentiments

Hello Nicola, our website clearly states that the customer must input their address correctly, unfortunately you didn't put your street name or town on your address. You emailed us to state your order hadn't arrived, we asked you to confirm your address as the tracking said it was being returned to sender due to an incorrect address. You confirmed your address and it was wrong. This was the customers error and we advised the customer that due to it being her error she would need to pay for postage again, as both cards were personalised so we couldn't refund because the cards had text she had chosen inside them. Customer advised that the birthday was the following day so wouldn't be needed anymore, advised that due to items being personalised we cannot refund. Our customer service is not terrible, you just think this because we asked you to repay the postage for YOUR mistake.

Have a lovely day.

Bedømt til 1 ud af 5 stjerner

Damaged Product, No Customer Service

Ordered a mug and it was delivered damaged.
I have been trying to contact them via email as there is no contact number. Its has been a weeks now and I have had no response.
They state that they will get back to complaints within 2/3 days.

13. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wrong product

If I’d had a reply to my email, or there was a telephone number I could call I’d have probably found my experience quite funny. However, I’ve had neither so now I’m just annoyed. I ordered a personalise cushion as a Xmas for a friend…the cushion was to contain a picture of me, giving the finger, a joke for a long time friend. What I received was a cushion containing a photo of 3 people I assume they’ve purchased it for their mum. I hope and pray they didn’t get my giving their mum the finger!! You see how that could tickle a person. I emailed the day I received the wrong item and twice since, no reply! I’ve now gone to my bank to recover my money.

Update - I have had a lovely call from the owner of silly sentiments, the product has been reprinted and the charge back is being cancelled - the email went into the junk which is also being investigated. Faith restored!

13. oktober 2023
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Issue with order still waiting

Had an issue with an order, emailed twice, tried contacting through Facebook and tried calling cancellation line, still no response, happy to take your money but not happy to sort it out. My order arrived and I sent first email upon opening the order! States any issues they get back to you within 2 days and sorted within 5

4. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Key Rings ! Just Awesome

Just to let you know the key rings were delivered to my Home address ( and not DoFos pet shop lol ) so thank you very much for stepping in and sorting out the delivery for me .
The key rings are of Very good quality and were a really low sale price and I look forward to handing them out to my friends that deserve them 😉.
Thanks again and when I will be back in the market for more gifts I will definitely be back in touch and I’ll scrutinise my delivery address .
Cheers
Angus M Robertson

Sent from my iPad

14. april 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Funny mother's day gift ....

My husband got me a sorry I ruined you V chocolate for mother's Day, it was absolutely brilliant and made us all laugh 😂 the chocolate was delicious aswell and presentation was very good

19. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent

Absolutely love Sillysentiments.
Wide variety of items and everything I’ve ever ordered has been great quality. I use here for gifts aswell as stuff just for me and everyone has loved them.
Only ever had 1 little hiccup, where an item was missing from my order.
Customer service was 5 stars. Replied quickly and friendly and sent my missing item straight away.
Would recommend this place 100%

1. marts 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere