Sidecar Health Anmeldelser 

Sidecar is a new way to pay for healthcare, and it can be a little daunting to use at first, but after you get the hang of it, it is fairly easy to use with the added benefit really great customer service help if you need it. We have had to talk to a real person several times and every time we talked to a real person who was based in the US and always within 5 minutes or less

I have Sidecar Health Employer Insurance Plan and per the policy document, all Preventive services are exempted from the deductible and the entire fee under Preventive services are to be covered by Sidecar if one of their preferred providers are used for the services. I went to Southeast Medical Group (1800 Northside Forsyth Drive, GA 30041) for my annual wellness check on 5/7/2025 which is one of the preferred providers listed on Sidecar website. The doctor's office charged me an initial co-payment of $150 upfront at the time of visit and suggested the outstanding amount will be determined after the service and will be sent as an itemized bill through postal mail to my home address. I received a statement from doctor's office on 5/16 per which had the outstanding amount owed as $427.18. I made 2 different payments to doctor's office of $150 on 5/7/25 and $427.18 on 5/16 and submitted the
itemized bills and receipt of payments on Sidecar website for reimbursement. Sidecar is now denying the reimbursement claim of $150 with the explanation that they only reimburse one claim per visit. This is clearly a fraud because both the expenses submitted are for a single visit for which doctor's office generated 2 separate bills. The total amount of the service as it shows on the itemized bill received on 5/16 is $577.18 which was split between $150 at the time of visit (5/7) and remaining $427.18 (5/16). Sidecar Customer care agent declined to offer any help in resolving the issue here and I am being asked to pay the outstanding $150 to Sidecar.

Very user friendly. Creates consumer awareness that has not existed in the healthcare industry to-date. It’s easy to find care at or below the set benefit amounts and there is a chance to pocket real dollars by simply using your healthcare.

Very easy to submit receipt. Hassle free

Depending on your doctor you will love or hate this insurance. I’ll let you in on our experience with it. My doctor is great and they give me the paper work I need to submit to sidecar.

With my spouse it’s a different story and while he works a full time job with long hours (me as well) we’d have to spend what little spare time we did have submitting to the insurance. Sometimes (in his case) the doctor didn’t give him everything needed.

I held off on mammograms and a needed cancer screening (since my sister was diagnosed with cancer I needed this) because trying to get an appointment and shopping for a testing site and prices based on what side car would cover was like trying to find a needle in a haystack. I’d need to pay 3k out of pocket for the cancer screening alone.

This was via my husband’s work and it felt like we were employees of sidecar too and not in a good way.

One of the reasons my husband left his company was due to pay, but the other big issue was this insurance. So if you’re interviewing for a job and you find out this is the insurance they offer run.

It was such a pain in the neck to make sure everything was submitted. Crazy when I’m deathly sick the last thing I want to think about is taking a picture of my receipt for my prescription to submit to insurance.

I’ve had pretty good experience so far. The only thing that annoyed me is I am on MAT to stay off drugs, they needed a note from my doctor stating the plan since the type of medication and apparently they need it every 90 days I think. If I am continuing with this medication that should tell I am continuing the program I am on. I’ve never had this happen before.

My 21-year-old daughter had an unexpected emergency eye surgery due to an accident. She handled all of the payments and bill submissions herself, and I couldn’t be more pleased with how everything was handled.

Once we met our deductible, Sidecar Health covered the rest. This insurance saved us thousands compared to what it would have cost under our previous plan. It’s truly amazing how much you can save when you tell a provider you’re paying cash.

We’re very thankful for the coverage and flexibility Sidecar Health provided during a stressful time. Highly recommend!

This is terrible insurance. You have to constantly go back and forth gathering billing lists with codes to submit. Most of the time they say ypu have have the wrong paperwork and you have to constantly go back and forth. I would much rather pay 10 times as much fkr good traditiinal insurance. As muxh leg work as ypu end up doing they should be giving you a paycheck. I really cant believe my employer, which is in the healthcare industry, would provide this garbage to its employees

This company has found a loophole within the already existing loophole of healthcare within United States. They know, coats of healthcare are already high and increasing, leaving employers (plan sponsors) and employees (members) looking at options to find better, affordable healthcare and insurances. So they are playing game on this emotion. They would say you can go to any doctor, don’t need any pre-approvals or pre-authorizations. But guess what? Even though they charge almost as much as traditional plans, they would pay you fraction and call it a day. If a doctor would bill you for $100 and agree to take $80 in cash, Sidecar often would say their cost is $40, now guess what? You as a patient/member have to stiff remaining $40 from your pocket. They are LEGAL THEIVES AND STEALING!! Now sure how ACA or Obama allowed this?

After reconsideration and additional time utilizing Sidecar, I would rate them a 4 out of 5. Though I think they can continue to improve their processes and make it easier for claims, it is a nice company and my recent interactions with staff and support have been good.

Sidecar Health has been literally a Godsend for us this past couple of years. My family and I have been through hardships with our health and had the potential to put us in great financial debt. We used sidecar in addition to traditional insurance and it was an absolutely wonderful experience. Sidecar is efficient, clear, generous, and the staff is also easy to communicate with. We have told SO many people about Sidecar and what a blessing it's been. Thank you, Sidecar, for helping me and my family is our time of great need!

Haley Woodrow

Medication does not show up on smart phones, you need medicine and spend a day trying to find it for the right price. Sidecar is making the person do all the work or it will cost you money and you might have to drive 20 miles to get it. Don't like it at all!

The resolution of concerns. Explanations of how benefits would be applied.

How can they say this coverage is ACA compliant when it’s an Indemnity type policy? They say you can use any provider but most Doctors don’t take cash or self pay. They say they reimburse you based on their rates but the rates are unavailable. It is not transparent so you have no idea what services will be out of pocket. This type will insurance makes me feel overwhelmed trying to find out the cost in advance and how to get prior approvals. I am concerned about being vulnerable to going into medical debt and not getting the care I may need due to cost. It is hard to get a benefit coordinator to help. I rather have coverage under an ACA plan that is transparent.

Great 'Insurance' that incentivizes getting a discount and looking for the best price. I'm very happy. I've only ever had one issue and they resolved it the same day. They are very happy to explain anything or answer any questions.

Amazing health insurance. Actually makes me go to the doctor because I have all the control and make great connections with my providers due to this insurance. I love it and it helps me make my appointments and find doctors/ prescriptions that will save me money :)

Finding Dr's and Pharmacies under Sidecar allowed prices is impossible. I am on 5 meds and they suggest using 3 different Pharmacies splitting my meds between them. One if those Pharmacies was 67 miles from me. So I chose to get all 5 meds at a single Pharmacy. They paid the $48 upfront. I reimbursed the $48. They inform me only $27 of that will be applied to my deductible because that's how much they will cover. First of all, my deductible has not been met so I am responsible for 100%. I paid $48 out-of-pocket, $48 should apply to the deductible!
SCAM!!! Easy way to make sure someone doesn't hit thier deductible I guess.

UPDATE:
IT IS NOT TRUE THAT MY PRESCRIPTIONS WERE UNDER WHAT YOU COVER. I PAID $48 AND YOU ONLY APPLIED $27 TO MY DEDUCTIBLE. I HAVE PROOF FROM YOUR OWN APP.

You were the best health coverage EVERRRRRRR

Sad to know they will not be offering this type of insurance when we are up for renewal. They have covered 2 unexpected hospital stays. The app is very easy to use and uploading receipts has been very easy. Again, very disappointed that they are no longer offering this.