Sickhaus Anmeldelser 

292
•
TrustScore 1.5 ud af 5

1,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Bought a poster to frame, it came in a random, wrong size and weird fabric, and when I let them know they told me I was making it up 😳 Unless you feel like getting gaslit today, do NOT buy from Si... Se mere

Bedømt til 1 ud af 5 stjerner

Delays in delivery (fair enough things happen). All items poorly packaged, one damaged. Random empty damaged box in my order too? Website is slick but the products are all poor quality, likely temu... Se mere

Bedømt til 1 ud af 5 stjerner

I love how their website has tons of fake 5 star reviews because I received two sheets of fabric sewn together when it was supposed to be a full comforter. After I ordered now the website says duvet c... Se mere

Bedømt til 2 ud af 5 stjerner

I've always liked quite a few of their products, but have been open mouthed at the prices so never bought. Until a sale came along as well as money off coupon. Upon delivery of the bear light, I'm sho... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Marked for byggematerialer

Skrevet af virksomheden

Providing unique & creative homeware & decor solutions for your space.


Kontaktoplysninger

1,3

Dårlig

TrustScore 1.5 ud af 5

292 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 79 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,3

Alle anmeldelser

(292)

46 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Took ages to arrive and then received…

Took ages to arrive and then received the wrong product. Then they won’t even answer my emails. Also clear that the products come from Temu and they just post them back out

16. august 2024
Sickhaus-logo

Besvarelse fra Sickhaus

I'm very sorry to hear about your recent experience with SickHaus. I understand how frustrating it is to wait a long time for your order, only to receive the wrong product, and I regret that our team has not responded to your emails in a timely manner. This is not the service we strive to provide, and I sincerely apologize for the inconvenience.

Please know that we take these issues seriously, and I would like to resolve this for you as quickly as possible. Could you provide your order number or any additional details so that I can assist you directly with either a replacement or refund?

Regarding your concern about sourcing, I want to clarify that while some items may appear similar to products found elsewhere, we work closely with our suppliers to ensure our designs are unique and crafted to our quality standards. Nonetheless, your feedback is invaluable, and I will address this with our team to improve transparency and quality.

I look forward to making this right for you. Thank you for your patience, and please accept our sincere apologies for the trouble you have faced.

Bedømt til 1 ud af 5 stjerner

Poor service

Rubbish service, tracking says arriving from China which I wasn’t aware of when purchasing, tried contacting them when my order didn’t show but no response, shockingly bad service, looks like a top notch site, don’t be fooled

1. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I am waiting for months for my package

I am waiting for months for my package, nobody is responding to my mails and I am still waiting for the package to arrive.
Getting the mail wondering how the experience of my purchase was is funny regarding I still haven’t received it yet!!

8. august 2024
Bedømt til 1 ud af 5 stjerner

Do not buy from these people

Do not buy from these people! False advertisement, items look much better quality than what they actually are and the company does not respond to any sort of correspondence at all - only way I got my money back was because I paid through Klarna, do not use! If your lucky enough to actually receive a parcel, the quality is that off SHEIN avoid like the plague

6. august 2024
Bedømt til 2 ud af 5 stjerner

Too long to deliver and not worth it

Took over 3 weeks to receive an item. I did get an email saying there was a delay but I chased up a week after this and got ignored. Chased again and was told the item would be sent soon. It then got sent 3 weeks after order and I was told to then allow 7-10 working days for delivery.
Just took way too long to receive. Wouldn't bother ordering from them again. The dispatch / delivery times on their website are pointless as they were not adhered to and I wasn't even given the option to have postage refunded which really should have automatically happened. When the item came it was just ok. It was a rug which is listed as having non slip backing however it really isn't non slip at all on a wooden floor. Overall, not the best I'm afraid.

28. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I can’t believe this so called company…

I can’t believe this so called company is still getting away with trading.
I wish I had seen all these reviews before ordering from them.
I placed an order, only one confirmation sent from them.
Messaged them(no response). Next step report to credit card company.
AVOID THIS COMPANY!

14. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Chinese scam website

Placed an order on the 26th July from what i believed to be a UK based company. Only to find out all items are drop shipped from China. Its been 3 weeks and i still havent received my full order, still missing the last product. The products i received were no where near the quality i expected for the price i paid nor did it look anything like the images displayed on the website. If i wanted cheap products i would have gone to primark and the quality would still be better and wouldnt take nearly a month to get to me. I have raised a return but even this has to be reviewed which i think is ridiculous. Im not happy with the product, i want a refund. Period. I shouldnt have to wait for someone to decide whether they want to give me a refund i am entitled for. Everything about this experience has been underwhelming and stressful. If i dont hear back from them soon i will be reporting this to my bank in hope they refund me due to the supplier selling via false advertisement. Dont do what i done, avoid this site. Its really not worth the hassle.

15. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I placed an order over 4 weeks ago and…

I placed an order over 4 weeks ago and still have not received my item. I've contacted Sickhaus 5 times for an update on my order and didn't get a single response. I am now attempting to get a refund but yet again, cannot get a response. Very disappointing. I will not attempt buying from Sickhaus again.

12. juli 2024
Uopfordret anmeldelse
Sickhaus-logo

Besvarelse fra Sickhaus

I'm very sorry to hear about your experience and for the lack of communication regarding your order. It seems there was an admin error, which resulted in your chair being listed at a lower price than intended, leading to the order being processed at a loss. As a result, we made the difficult decision to cancel and refund the order, and an email was sent to explain this.

I sincerely apologize if our communication did not reach you or if there has been any confusion. We understand how disappointing this situation is, and we take full responsibility for the inconvenience caused.

Please don’t hesitate to reach out if there’s anything more we can do to assist or clarify.

Bedømt til 1 ud af 5 stjerner

Terrible experience

Terrible experience. The site is linked with the shop app who changed all my delivery details. I contacted sickhaus within one min to which I’ve had no response, no refund and they haven’t even acknowledged my numerous emails.
No contact number either.

23. juli 2024
Uopfordret anmeldelse
Sickhaus-logo

Besvarelse fra Sickhaus

I’m very sorry to hear about the issues you've experienced with your order and the lack of response to your messages. I understand how frustrating it must be to have your delivery details changed unexpectedly and not receive a prompt resolution.

While we do our best to accommodate changes before shipping, it is ultimately the customer’s responsibility to confirm all details before completing the order. That said, we recognize the inconvenience this situation has caused and sincerely apologize for the lack of communication from our side.

Please let me know if there’s any way I can assist you further, and I’ll do my best to help resolve this for you.

Bedømt til 1 ud af 5 stjerner

Please do not buy from this company

Please do not buy from this company. The product I ordered was terrible quality. Genuinely looked like a child had made it. I have tried to return the product, but Sickhaus’s return policy is overly complicated and I’m still waiting for the company to send me a returns form.

14. juli 2024
Sickhaus-logo

Besvarelse fra Sickhaus

I'm very sorry to hear that the product you received did not meet your expectations and that you've had a difficult time with our return process. Your return has been approved, and I have sent you the necessary return information. Please check your inbox for the details.

I sincerely apologize for the delay and any frustration caused. We strive to make our return process as smooth as possible, and I regret that this was not your experience.

If you need any further assistance, please let me know—I’m here to help.

Bedømt til 1 ud af 5 stjerner

They ship from China (not Glasgow)

This company says they're based in Glasgow but once you place an order items will actually be shipping from China. Almost 4 weeks since I placed my order and it's still on a boat somewhere according to the tracking!

6. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Wouldn’t recommend buying from here

No delivery time on the order once I placed my order. I ordered a chair over £200. I kept asking for updates and got no response until over a week later, even though they said their response times were 24 hours.

The item had been drop shipped from China so they don’t have the stock ready. It then got stuck in China and didn’t even leave the country of origin. It got sent back to sender where I then had to ask sickhaus what was going on…

This was over a month after I had ordered the item.

It never arrived and I had to apply for a refund. Ridiculous!

20. juni 2024
Bedømt til 1 ud af 5 stjerner

Very bad experience with this company

Very bad experience with this company. Received my order which was badly packaged and therefore arrived damaged. Contacted Sickhaus to let them know but had no reply. Feeling like I have been ripped off. Would not use them again. Cheap products from China that are flimsy and poor quality and very bad customer service.

19. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Item never turned up

Item never turned up. Took about 3 weeks to come as the items were drop shipped from China even though there’s no mention of this on the website. Also was no information given about who the courier would be, so I had NO option to amend the delivery info to update safe space or preferred neighbor. They tell me it was delivered to a neighbor who I’ve had problems with before taking my parcels and sick haus are saying they have nothing to do with the parcel once it’s with the courier DESPITE it being their responsibility to inform the seller who the courier is so you can make necessary notes to ensure your parcel arrives safely!!! Honestly a complete joke, they say they pride themselves on customer service but have told me it’s an issue with Royal Mail now. Do not order from them.

14. juni 2024
Bedømt til 3 ud af 5 stjerner

chinese products but i’m not complaing

delivery took ages - almost a month but the products are being shipped from China.

in the end can’t complain with the products they’re great! but i wouldn’t pay full price, only heavily discounted in the sale

12. juni 2024

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere