Rob and Yusuf were Amazing with my moving great customer service. Very informative and polite and explained everything efficiently. Amazing ye the both of you !
Lokation
Skift lokation6 Churchbridge, B69 2AP Oldbury, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Rob has been very helpful and thorough at dealing with my query, would recommend
Yousaf warm welcome make feel that I’m in the right place. High standard professionalism, very friendly and very supportive Thanks and God bless
Most important thing for a company is the staff that interact with the customer. The staff are very customer orientated. They helped me by selecting a location close to the lifts. The staff picked th... Se mere
Virksomhedsoplysninger
Om Shurgard Self Storage - Oldbury
Skrevet af virksomheden
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Skrevet af virksomheden
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Kontaktoplysninger
6 Churchbridge, B69 2AP, Oldbury, Storbritannien
4,7
Fremragende
41 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Excellent service. Rob was really helpful and was great organising the transfer of units.
25. april 2026
Uopfordret anmeldelse
Brilliant service
Kyle was fantastic. Very professional and very helpful.
5. november 2025
Uopfordret anmeldelse
Nice friendly helpful staff.
14. oktober 2025
Contract ended early and no refund
Haven’t had any issues with the unit itself. Large price hike which seemed out of proportion with inflation but I think once you’re in, to find a competitor and cost of moving, most people don’t have a choice. Thankfully I was about to complete on my house purchase so an end was in sight.
However, I paid to extend my unit by a week for moving date. When the removal team collected my belongings, they were told to empty the unit that day, although I had paid for an additional 4 days.
I requested a refund to be told no, not possible. How can a contract be ended without discussion and not compensate the customer?
That is wholly inappropriate.
18. september 2025
Uopfordret anmeldelse
Besvarelse fra Shurgard Self Storage - Oldbury
Hello Amanda, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team
Most important thing for a company is…customer care
Most important thing for a company is the staff that interact with the customer. The staff are very customer orientated. They helped me by selecting a location close to the lifts. The staff picked the box correct for my needs.
17. september 2025
Male collegue could not have got things…
Male collegue could not have got things so wrong numerology - breaching GDPR.
2. september 2025
Uopfordret anmeldelse
Besvarelse fra Shurgard Self Storage - Oldbury
We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team
Dave and the staff are amazing
Dave and the staff are amazing, they went above and beyond.
13. august 2025
Great storage
Great storage. Clean easy and accessible. Friendly staff. Thank you
29. juli 2025
Uopfordret anmeldelse
Great customer experience
Great customer experience - helpful and clear at the enquiry and booking stage. Courteous on-site staff.
Easy access to facilities. Reasonably priced - cheaper than a comparable competitor which shall remain nameless!
3. juli 2025
Stacey is an absolute legend!
Stacey is an absolute legend!
Fantastic staff member who really know about the units and make sure the unit was the right one for us!
5* wished I could give more!
19. juni 2025
Uopfordret anmeldelse
Very helpful
Very helpful, listen to my problem and was helpful. Was friendly and didnthe processing of my documents cery fast and professionally.
7. april 2025
Uopfordret anmeldelse
Excellent facilities staff very nice
Excellent facilities staff very nice
15. marts 2025
Uopfordret anmeldelse
Excellent service, Jacob salford branch.
Excellent service many thanks to
The exceptional by Jacob at salford Branch.
He is a Asset to the company.
Guided me through the set up process and also saved me more money for boxes and packaging. And got me a same unit on lower floor no extra cost.
2. marts 2025
Five star customer service from Louise
Five star customer service from Louise, she was friendly & talked me though the process and prices, & answered all my queries. The units are cleaned & maintained well. More than happy to be storing my items here.
24. januar 2025
Uopfordret anmeldelse
Brilliant and easy to work with
Needed last minute storage went into to discuss gave me a great deal, Amazing clean place
7. november 2024
We have 3 units! Superb service
My family have 3 units in Oldbury - staff are really helpful and units and whole space is clean.
There are a variety of trolleys available and plenty parking
20. oktober 2024
Uopfordret anmeldelse
Timing
Timing, attitude, attendance, friendly, all perfect.
Neat environment.
No regrets at all
13. oktober 2024
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