Great customer service she was really helpful and kind. The storage is in Luton... so the doors are not the usual ones they flop open, even when locked.. doesn't feel as secure as usual as I usua... Se mere
Virksomheden har svaret
25 Brunswick Street, LU2 0HF Luton, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Great customer service she was really helpful and kind. The storage is in Luton... so the doors are not the usual ones they flop open, even when locked.. doesn't feel as secure as usual as I usua... Se mere
Virksomheden har svaret
Our company has been renting an office for over 6 months now, and the girls at the office are brilliant, they are always so helpful and the customer service is excellent. We have never had any issues... Se mere
The staff was very helpful to locate the ideal locker available for my needs and to explain the whole process of accessing the unit via the app.
Chris has always been helpful and ready to assist. Positive experience at Shurgard. Thank you
Skrevet af virksomheden
Skrevet af virksomheden

25 Brunswick Street, LU2 0HF, Luton, Storbritannien
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Chris like always was fantastic. Customer service definitely 5 stars.
I was very impressed with the srvuce i got from all the staff especially chris.
Chris has always been helpful and ready to assist. Positive experience at Shurgard. Thank you
The Staff is friendly and very helpful storage is clean and well organized
Really clean store super easy to use staff are lovely and helpful big shoutout to shanice for her help and service
Chris is a fantastic member of the team. Thankyou so much.
The staff was very helpful to locate the ideal locker available for my needs and to explain the whole process of accessing the unit via the app.
I will recommend people to use Shurgard, the stuff are professionals and helpful.
We've been using Shurgard in Luton for several years and the help that Chris and Shanice have given us when we visit is second to none.
The units are perfect for what we need them for and would highly recommend to people looking for a storage unit in a good central location for both Car, Van or Train visits
Great experience good efficient service , Chris from Luton storage was a great explaining everything about my storage and how to access it
I would like to thank Chris, Shanice, and Kaylie for helping us to make a smooth move through some tricky situations that we had. They were extremely helpful and supportive. Excellent customer service. Thanks.
Chris at the Luton depot was extremely patient and understood exactly what size unit was needed
Was shown around and the process of booking was simple and easy. The Staff are knowledgeable, helpful and polite
I had a really positive experience with Shurgard Luton. The staff were incredibly friendly and helpful from day one — they made the whole process easy and stress-free.
The facility itself is in a very central location, which made it super convenient for me, and access was always straightforward.
Pricing was also very reasonable compared to other options I looked into, with no hidden fees or surprises.
Would definitely recommend to anyone looking for reliable and accessible storage with great customer service.
Needed a storage space at last minute. Couldn’t have had a more positive experience. Very efficient and straight forward thanks
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.