I was really unhappy with the customer service on the day that we used the facility. Katia at the Hanworth centre was extremely unhelpful and rude. She did not know how the unit works and asked us t... Se mere
Virksomheden har svaret
Popham Close, TW13 6JE Hanworth, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I was really unhappy with the customer service on the day that we used the facility. Katia at the Hanworth centre was extremely unhelpful and rude. She did not know how the unit works and asked us t... Se mere
Virksomheden har svaret
Moving is always stressful. However, Val and Alfonso made it so much easier than expected. They could not have been more helpful. Friendly, transparent, clear, exceptional service. Nothing was too... Se mere
Great service and really patient with me as it’s my first ever unit during a busy and stressful time moving. Went through all the paperwork with me so I understood the details, showed me how to use al... Se mere
The efficiency of the system is very good. I just booked the storage from another country, made the ID validation online and after that everything was settle and I was free to go without needin... Se mere
Skrevet af virksomheden
Skrevet af virksomheden

Popham Close, TW13 6JE, Hanworth, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Moving is always stressful. However, Val and Alfonso made it so much easier than expected. They could not have been more helpful.
Friendly, transparent, clear, exceptional service. Nothing was too much trouble and they clearly enjoy their jobs. A big thank you guys.
Pete Crouch.
Great customer service from Val & Afonso! Really helpful guys, would definitely recommend.
I had an issue and Val sorted it out immediately very happy excellent customer service
Val is best very helpful person thank you
iT was very easy to book storage on line as it shows the unit sizes in way to easily understand the volume I need for my needs.
The experience with the staff that helped me on the day to show me how everything works with the app and the location of my unit were amazing and very helpful .
Made everything easy for me .
The best think I liked is the access times and freedom to get in between 06:00am and 11pm everyday of the week.
That’s what made me change from my previous storage.
very easy and straight forward to book and get checks done on line. The only issue is the locks, they are a barrel type that only shurgard do!! The store was very helpful and sorted out the issue without any fuss.
A great place to store your things!
Great service from the guys in the office, really helpful
Excellent customer service, Alphonso was in on the day with impecible customer service and willingness to go the extra mile to help, even stayed after closing time due to my late arrival. All done withing minutes paynig to having keys to the storage.
Alfonso was very helpful.
Explained everything well and showed me around to my storage room. Friendly atmosphere overall.
My 1st time to use a self storage due to delayed completion of my new apartment.
Afonso and his manager team at Shurgard Hanworth was very helpful and friendly advices on my 1st day of storage. Shurgard for Sure 😊
Great service by Alfonso - always so helpful and has a smile on his face which is super welcoming.
Great storage area and location. Happy customer !
The customer service from Alfonso was excellent and the storage facility exceeded my expectations.
I would highly recommend Shurguard to anyone looking for storage space, I can’t speak for the other sites, however Hanworth was a calm and relaxing experience, Alfonso was professional helpful and provided excellent customer service.”
Alfonso was very helpful and professional. Great customer service.
Served by Leigh, fast , efficient, friendly service.
Really great customer service from Afonso at the front desk who was happy to assist with all queries and had a smile on his face the whole time!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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