Shurgard Self Storage - Bloomsbury Anmeldelser 

29
TrustScore 3.5 ud af 5

3,5

3-16 Woburn Pl, Bloomsbury, WC1H 0ND London, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Clean and well situated storage unit. Found the size estimator really helpful - though definitely could have sized down, and navigating the facility to find my unit is straightforward and simple.

Bedømt til 5 ud af 5 stjerner

Everything along the way from initial enquiry to entering and using the facility was easy, and worked. Very refreshing.

Bedømt til 4 ud af 5 stjerner

Everything worked well apart from the fact that we didn't know that there was a maximum height for our van at the facility and we so had to unload the van outside and carry everything down to our spac... Se mere

Bedømt til 5 ud af 5 stjerner

The team at Shurgard in Camden are excellent to work with. Professional, friendly and helpful.


Virksomhedsoplysninger

  1. Opmagasinering
  2. Lagerfacilitet
  3. Pakhus

Om Shurgard Self Storage - Bloomsbury

Skrevet af virksomheden

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Skrevet af virksomheden

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Kontaktoplysninger

  • 3-16 Woburn Pl, Bloomsbury, WC1H 0ND, London, Storbritannien

3,5

Middel

TrustScore 3.5 ud af 5

29 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 97 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(29)

7.349 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great company

Excellent website, staff and facilities. Storage all finalised within a couple of hours and access since setting up has been fine. I was called to check on progress after a couple of days which was nice - I had by then noticed mouse catchers around the site but was assured that there have been no problems within storage units. Overall it’s been a great experience so far.

4. oktober 2022
Bedømt til 3 ud af 5 stjerner

Be aware of charges Updated

I was with a company called City Space who were excellent with storing my items during covid. About a year in they sold their business to Shurgard. A few months later Shurgard increased their fees which I paid in full and started making plans to move my items out.

In July 2022 I moved my items out of their Bloomsbury storage facility and confirmed with their agent all was concluded. I also received an email from Shurgard on the same day confirming the closure of my account and any outstanding balance will be refunded to me.

Today I received an invoice from Shurgard for more payment. I called their agent who first told me it was a late payment and when I disputed that he sent an email where I got a call back saying I owed them for 5 days of storage.

I categorically disagree with that and an the agent I spoke to smugly told me I would have to deal with head office then. I spent over £2000 making full payment to this company for them to create a £29 bill months after closing my account and confirming there was no more outstanding bills.

I am writing this for others to be cautious with this company as they are not upfront with their mystery charges even when you ask them in person and in writing to verify that your payment is complete. Please get them to clarify any charges in writing at the point you are closing your account to avoid confusion.

28/09/2022: After leaving this review I have been contacted by the branch who have instituted £0 on the account due to the confusion.

27. september 2022
Uopfordret anmeldelse
Shurgard Self Storage - Bloomsbury-logo

Besvarelse fra Shurgard Self Storage - Bloomsbury

Hello, we are sorry to read you don't feel satisfied with our payment conditions. At Shurgard we aim to be as transparent as possible about our payment conditions. We will pass your comments to the Store Manager. Our team remains at your disposal for any additional questions you may have.

Bedømt til 1 ud af 5 stjerner

Unsatifactory experience so far

1. I was given incorrect information about the size of the storage unit. I was assured it was 9 ft high and it is less than 6 ft high.
2. There were pools of water in the corridor my storage unit is on, and a pool of water outside my storage unit. Although I immediately reported this, the water is still there several days later.
3. I initially booked a smaller unit, cancelled the booking before the start date and booked a larger unit. I was assured the money I paid for the original booking would be refunded to my bank account within 10 days. It wasn't and Shurgard have told me they will keep the money and not give it back to me until my contract ends!
Unfortunately overall, my experience so far is not positive and I am unlikely to use Shurgard again or recommend it to anyone unless things improve significantly.

26. august 2022
Shurgard Self Storage - Bloomsbury-logo

Besvarelse fra Shurgard Self Storage - Bloomsbury

Hello, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere