Shop Solar Anmeldelser 1.066

TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I can’t say enough good things about this company. Anytime I run into a hiccup or experience an issue with products or missing products or anything that comes up. It’s resolved immediately to keep my... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

It pains me to leave a 3 star review. I was hoping for much better performance from Shop Solar. I ordered 10-590 watt Sungold solar panels on 2-23-26. I received them 3-13. 2 1/2 weeks. During that... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We consistently received quick and friendly responses. They helped us with all the necessary steps needed for our situation. Best customer service we’ve received in a long time!

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My litmus test is to call sales or service before deciding on purchasing a product. Yes, Shopsolarkits.com does right away. Helpful sizing my system for the Hisolis Apollo 5k . Shipping was fast and t... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Solenergiselskab

Skrevet af virksomheden

Shop Solar specializes in the sale and installation support of complete solar kits, solar generators, inverters, batteries and more. We help anyone looking for a solar power system for their home, off grid cabin, tiny house, boat, or RV. Browse the largest selection of solar panel kits & equipment at the best online prices.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 98 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great Customer Service

Great Customer Service. Competitive prices, Excellent selection of Solar Equipment. Great response time getting questions answered. Tony P. was helpful, professional, and there to answer any question I had.

8. januar 2026
Shop Solar-logo

Besvarelse fra Shop Solar

Hi Steve,

It sounds like everything came together the way it should. We’re happy Tony was able to support you and keep things moving smoothly.

Bedømt til 3 ud af 5 stjerner

Out of Stock. Yet helpful.

They were very interactive and easy to contact by phone and by email. They were helpful in making a recommendation on a solar generator/battery. However, after I made the purchase, I was then told that the recommended system was actually out of stock. Since I was following the recommendation of the staff, I wish I knew that prior to purchasing.

5. januar 2026
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Besvarelse fra Shop Solar

Hi Evan,

It’s great to hear the communication and recommendations were helpful. At the same time, we recognize how disappointing it is when availability changes after purchase, especially when you’re following our guidance.

Bedømt til 3 ud af 5 stjerner

Backward Customer Service

Shopsolar doesn't understand customer service. It proudly announces the order has been 'processed' but three days later still has not provided a tracking number. It asks for a review - presumably expecting a positive one - before shipping the product. This company is not run by thinking people.

5. januar 2026
Shop Solar-logo

Besvarelse fra Shop Solar

Hello,

We regret that this experience did not meet expectations. Orders placed around holiday closures can see delays in processing and tracking updates, which was the case here. We understand how this felt confusing and frustrating.

Bedømt til 5 ud af 5 stjerner

Great customer support

Shop Solar representative spent as much time as I needed to evaluate my electrical requirements and help me build a system that would meet these needs.

The equipment was delivered on time and in perfect condition as promised.

Shop Solar was also available for follow up questions during installation as I was doing the work myself.

7. januar 2026
Uopfordret anmeldelse
Shop Solar-logo

Besvarelse fra Shop Solar

Hi Ron,

Spending the time to size a system correctly is important, so it is rewarding to hear that stood out in your experience. Thanks for sharing how the delivery and install support went.

Bedømt til 5 ud af 5 stjerner

What seems to be a confusing market…

What seems to be a confusing market with so many companies & options was simplified by this company. With the info put together on their website I was able to make an informed decision & purchase one of the complete kits they have. Their prices are descent & support is always available.
The only drawback I found was the installation side of it. They won't recommend any installers & I have yet to find a solar company that installs without buying their products. If you're a handyman your'e good. But an older female (not too handy) it's been tough.
But the quality of this companies kits is A+++ all the way. A top notch company.

31. januar 2025
Uopfordret anmeldelse
Shop Solar-logo

Besvarelse fra Shop Solar

Hi Ron,

Solar can feel overwhelming, so it’s good to hear the information and complete kits helped cut through the noise. We hear your point about installation being harder without installer referrals, and that perspective’s appreciated. The praise for the kit quality means a lot to us!

Bedømt til 5 ud af 5 stjerner

Very knowledgeable and kind

Very knowledgeable and kind. Always have time to answer my questions. Had to order two cables and they were to me in less than a week. Will buy again

2. januar 2026
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Besvarelse fra Shop Solar

Hi Karen,

Knowledge, kindness, and fast turnaround are what we aim for. We appreciate you choosing us again!

Bedømt til 5 ud af 5 stjerner

A trusted source for years

A trusted source for years. As a Bluetti tester and user, I turned to them for portable panels and found the best price. Their helpful team gets great reviews from everyone I refer.

16. december 2025
Uopfordret anmeldelse
Shop Solar-logo

Besvarelse fra Shop Solar

Hi Jacob,

Thank you for your glowing review. We sincerely appreciate your repeat business and referrals. We look forward to doing business with you again!

Bedømt til 5 ud af 5 stjerner

Website and support staff are great

Website is easy to navigate; sales and tech staff are very knowledgeable! Pricing was also very competitive. All equipment arrived on time and in great condition.

15. december 2025
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Besvarelse fra Shop Solar

Thanks for taking the time out of your day to share your feedback, Mark. We're very happy to hear you're satisfied!

Bedømt til 5 ud af 5 stjerner

Excellent Customer Service

Matt was excellent to work with. Prices were very competitive. Will purchase from again!

5. januar 2026
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Besvarelse fra Shop Solar

Thanks for sharing your experience. We'll be sure to share your kind words with Matt and the team!

Bedømt til 5 ud af 5 stjerner

Shop Solar Review

Tony was very helpful and knowledgeable, he answered all questions and helped me with making the right choice for what I needed.

5. januar 2026
Shop Solar-logo

Besvarelse fra Shop Solar

Hi Scott,

We're so glad to hear that Tony help you find the right fit for your needs. We'll let him know how happy you are!

Bedømt til 5 ud af 5 stjerner

Packaging and Responsiveness

We got updates in each stage of the delivery process so we knew when our system would arrive. The packaging on the generator arrived damaged, but the unit was so well protected inside the box that there wasn't even a scratch! Even during the holiday downtime, my questions were answered in a very reasonable time frame.

16. december 2025
Shop Solar-logo

Besvarelse fra Shop Solar

Hi Darrin,

Thanks for pointing this out. Shipping damage is never ideal, but it is reassuring that the internal protection did its job. We are also glad the updates and response times met your expectations!

Bedømt til 5 ud af 5 stjerner

A quick return of my messages is…

A quick return of my messages is definitely great.

2. januar 2026
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Besvarelse fra Shop Solar

Hi Eric,

Fast replies matter, especially when you're planning a large project that's time sensitive. Thanks for sharing your feedback.

Bedømt til 5 ud af 5 stjerner

Shop Solar support is great and order…

Shop Solar support is great and order page has comment section usps does not ship to my adress and $150 shipping 48v 100ah battery most all other store charge $350 shiping

2. januar 2026
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Besvarelse fra Shop Solar

Hi Adam,

Support and clear ordering details matter, especially when shipping options are limited. Thanks for sharing the added savings you saw on battery shipping!

Bedømt til 5 ud af 5 stjerner

GREAT PRODUCTS GREAT SERVICE

Everything I have purchased from Shop solar is top quality and the customer service is great. When I am looking for some thing ShopSolar is the first Place I check.

15. december 2025
Shop Solar-logo

Besvarelse fra Shop Solar

Thanks for the review, Bill! We think you're GREAT too!

Bedømt til 2 ud af 5 stjerner

Not Shop Solar next time

The purchase went fine until Shop Solar let me know that they could not supply the inverter/charger I bought. They upcharged me $500 to get an inverter from the same manufacturer but a newer model. The replacement inverter is advertised all over the place for what I paid for ghe original inverter. I think they should have just shipped the replacement. The mistake was theirs but I had to pay for it.

They also shipped a panel disconnect set up for two strings when I need to run one string. They would not exchange the disconnect even though the replacement was less expensive for them. I had to buy another disconnect and scrap the original.

So these guys will not provide any after purchase satisfaction in my experience,

15. december 2025
Uopfordret anmeldelse
Shop Solar-logo

Besvarelse fra Shop Solar

Hi Peter,

Thank you for outlining your concerns. The inverter originally purchased was discontinued by the manufacturer, which required a switch to the newer 12K model that offers higher capacity and expanded features. The price difference was $300 after a discount of $510 had already been applied to the order. In regard to the disconnect, our lead tech ordered and shipped the correct one string version, which was delivered on the 26th. We understand how frustrating this experience was and are sorry it led to dissatisfaction.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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