Shop Solar Anmeldelser 1.066

TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I can’t say enough good things about this company. Anytime I run into a hiccup or experience an issue with products or missing products or anything that comes up. It’s resolved immediately to keep my... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

It pains me to leave a 3 star review. I was hoping for much better performance from Shop Solar. I ordered 10-590 watt Sungold solar panels on 2-23-26. I received them 3-13. 2 1/2 weeks. During that... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We consistently received quick and friendly responses. They helped us with all the necessary steps needed for our situation. Best customer service we’ve received in a long time!

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My litmus test is to call sales or service before deciding on purchasing a product. Yes, Shopsolarkits.com does right away. Helpful sizing my system for the Hisolis Apollo 5k . Shipping was fast and t... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Solenergiselskab

Skrevet af virksomheden

Shop Solar specializes in the sale and installation support of complete solar kits, solar generators, inverters, batteries and more. We help anyone looking for a solar power system for their home, off grid cabin, tiny house, boat, or RV. Browse the largest selection of solar panel kits & equipment at the best online prices.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 98 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Nice product

Ordering process went very smooth. Delivery time was excellent. So far everything is working as should be. I have a couple of questions so will see how customer service goes. Owners manual could be more detailed, especially for a newbie like myself.
Build quality is top notch, my wife even remarked how well constructed it is.

14. januar 2026
Shop Solar-logo

Besvarelse fra Shop Solar

Thanks for the review, Jerry! Sounds like a great start. Smooth ordering, fast delivery, and solid build quality are always good signs. If you have any questions not covered in the wiring schematic, we’re happy to help at service@shopsolarkits.com

Bedømt til 5 ud af 5 stjerner

Quick responses to all of my questions

Quick responses to all of my questions. You answered the phone when I called with questions. I got a discount on my first order and I got a great price. Now that’s the way to do business!

16. januar 2026
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Besvarelse fra Shop Solar

Hi Dennis,

Now that’s our kind of feedback! Fast answers, real people on the phone, and a solid deal is how it should be. Thanks for the shoutout!

Bedømt til 1 ud af 5 stjerner

Ghosted

I placed an order on Jan 2 (not Jan 5 as shown below). After order confirmation, I received no information on the order even after sending an email inquiry, but they did go ahead and charge me for it. It was a small item. They say 7-10 business days for shipping AFTER you order it, but it is even beyond that now. If they are going to now claim the item is backordered, then they should have told you that on their website. There are more reliable sources out there.

2. januar 2026
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Besvarelse fra Shop Solar

Hi Michael,

We’re sorry this order didn’t go the way it should have. The generator cord was delayed at the distributor level after we were given an earlier restock date. We recognize that better communication around backorders and timing would’ve helped, and we regret the frustration this caused.

Bedømt til 5 ud af 5 stjerner

I had an order with Amazon

I had an order with Amazon. Then I found out that it would take 1 1/2 month to fill the order.I called you guys and found out that you where cheaper and can deliver in 1 wk.thanks to James for helping me out,so I canceled Amazon and will order on Monday Jan 19th

14. januar 2026
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Besvarelse fra Shop Solar

Hi Wayne,

One week beats six weeks any day. Glad you found us and that James could get you sorted out. We’ll be ready when you order!

Bedømt til 1 ud af 5 stjerner

Do not buy

Do not buy! I bought one of the 24V kits. The batteries keep shutting off. The inverter is not working properly. The tech support keeps saying we will send a video to the manufacturer. It has been three weeks of not having power.

16. januar 2026
Uopfordret anmeldelse
Shop Solar-logo

Besvarelse fra Shop Solar

Hi Wendell,

We’re sorry for the ongoing issues and the time this has taken. The troubleshooting information provided pointed to a manufacturer level warranty issue, and a claim was submitted on your behalf. The manufacturer requires a diagnostic video to move forward with resolution, which has contributed to the delay. We can see that our service team has remained responsive and engaged throughout this process, but we do need the requested documentation in order to move the claim forward and help bring this to a resolution. We understand how frustrating this situation has been and appreciate your cooperation as we work through the manufacturer’s requirements together.

Bedømt til 4 ud af 5 stjerner

Received wrong model of purchase

Received wrong model of purchase. Was able to exchange for the original. Customer Relations Manager was incredibly helpful and quick with support

2. januar 2026
Uopfordret anmeldelse
Shop Solar-logo

Besvarelse fra Shop Solar

Hi Kenny,

Thanks for sharing your experience. Mistakes happen, but fixing them quickly matters. We’re glad the exchange was smooth and that our customer relations manager could help.

Bedømt til 5 ud af 5 stjerner

Received a broken solar panel

Received a broken solar panel, called shop solar within a few minutes got an email with instructions new panel on the way very happy couldn't get better service .and a big shout out for Maggie S

5. januar 2026
Uopfordret anmeldelse
Shop Solar-logo

Besvarelse fra Shop Solar

Hi Don,

Getting that resolved quickly matters, so we’re glad the replacement was on the way right away. Maddie will really appreciate the shoutout!

Bedømt til 5 ud af 5 stjerner

Easy to find products and checkout is…

Easy to find products and checkout is fast and easy. Good quality items and price is fair. Will be returning for more items soon.

12. januar 2026
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Besvarelse fra Shop Solar

Easy shopping and no checkout headaches is always a win. Glad the quality and pricing hit the mark, and we’ll be here when you’re ready for round two!

Bedømt til 5 ud af 5 stjerner

Quick service

I ordered some extra roof mounts for my solar installation, and needed them quickly. ShopSolar processed the order and sent it quickly. Just in time. Thanks!

6. januar 2026
Shop Solar-logo

Besvarelse fra Shop Solar

Hi Hubert,

Installing on a deadline can be stressful, so it’s great to hear the timing worked out. Happy we could help!

Bedømt til 5 ud af 5 stjerner

The representative took me step by step…

The representative took me step by step thru the hookup to make sure I had received all the parts. As it turns out I was missing a couple of parts and said that they were shipping them out right away. Thank you very helpful.

13. januar 2026
Shop Solar-logo

Besvarelse fra Shop Solar

Hi Dana,

Sometimes it just takes a second set of eyes to spot what’s missing. Glad the team could walk through everything with you and keep things moving!

Bedømt til 5 ud af 5 stjerner

ShopSolar is fast and easy

ShopSolar is fast and easy. Plenty of help, if you like/need it. For the beginner to the pro. Great products. Quick shipping.

8. januar 2026
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Besvarelse fra Shop Solar

Thanks for leaving us a review. From beginners to pros, that balance matters. We’re glad the products, support, and shipping all came together smoothly!

Bedømt til 5 ud af 5 stjerner

Explorer 5000

Purchase was easy via your website. And you guys have the best price.

7. januar 2026
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Besvarelse fra Shop Solar

Thanks for the review, Jacob!

Bedømt til 5 ud af 5 stjerner

I took my time with this purchase

I took my time with this purchase, had many questions and figuring out what I needed and would work best for my needs was a process. The sales crew was very helpful, friendly and patient throughout this process which I appreciated very much. I highly recommend this company.

9. januar 2026
Shop Solar-logo

Besvarelse fra Shop Solar

Hi Russ,

Taking the time to figure out what truly fits your needs matters. We appreciate you trusting the team and sharing such kind feedback!

Bedømt til 5 ud af 5 stjerner

Tony knew his product and was very…

Tony knew his product and was very pleasant and professional

9. januar 2026
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Besvarelse fra Shop Solar

Thanks for sharing your experience, David. Product knowledge and professionalism go a long way. We’re glad Tony made that impression!

Bedømt til 5 ud af 5 stjerner

Shop Solar is my go to company for all…

Shop Solar is my go to company for all solar energy equipment. With all the varieties, choices and price range available to choose. Reasonable prices!

8. januar 2026
Shop Solar-logo

Besvarelse fra Shop Solar

Hi Edward,

Having that range of options at fair prices is exactly what we aim for. We’re glad we’ve become your go to for solar gear.

Bedømt til 1 ud af 5 stjerner

Are you kidding

Are you kidding? I pay $50 for solar information expecting a manual that I can mark, underline and use as reference and you send me a lousy link to online publications. I have to download, use my ink and printer, because you are too cheap to provide a decent publication? Should be free for the request. Lousy on expectations. Next thing I know you will be billing me to access your web site. I don’t think I need to reference your company/website anymore. If I buy solar it will be from another company.

8. januar 2026
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Besvarelse fra Shop Solar

Hi John,

Thank you for taking the time to leave feedback. We regret the frustration this caused. The product purchased is designed as a digital training resource with lifetime online access, including video tutorials and a PDF handbook. Printed versions can be sent when requested. Our customer relations manager has already reached out via email to address your concerns.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere