Shop was mannered, employee phoned to say stock wasn’t all there so I could edit order before pick up. Easy to use, shop employee easy to talk to. Would definitely recommend, also told me about more d... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service very reliable delivery is like 1 to 2 hours but they never cancel on you just keep you updated
A good business that goes above and beyond to assist thier customers needs. Sadly there are some bad apples in the cart but nothing some customer service training would not fix. A very lovely and help... Se mere
Virksomheden har svaret
Ordered at 10.06 didn’t receive order till 12.46 even though it says within 2 hours I ordered bread expecting it to be have at least a few good days to use but no it’s today’s date to be used by not t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We partner with restaurants and local community shops to deliver food, groceries, alcohol and more at low prices.
Kontaktoplysninger
78 Cowbridge Road West, CF5 5BT, Cardiff, Storbritannien
- 02393430060
- support@shopezy.com
- shopezy.com
4,4
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Awful food was stone cold
Awful food was stone cold ; meet looked like it wasn’t cooked pure vile
5. marts 2024
Uopfordret anmeldelse
Besvarelse fra Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us at 02393430060
Besvarelse fra Shopezy Ltd
We're pleased to hear that you've had a positive experience with the Shopezy app,
and we thank you for sharing your positive experiences.
Our joy comes from serving you and the community.
I have order through Shopezy app but it…
I have order through Shopezy app but it is not delivered and after 6 pm got the message your order has been successfully delivered. so strange.
1. marts 2024
Besvarelse fra Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us at 02393430060
Besvarelse fra Shopezy Ltd
Thank you for your feedback! We're happy to hear that you've had a great time
using the Shopezy app and we appreciate your time to share your positive experiences.
Serving you and the community is a pleasure for us.
Ordered food via delivery
Ordered food via delivery, money was taken. Rang the takeaway, they had received nothing via Shopezy. Soon as I ended call, ordered showed on app as delivered. All money taken, and no refund offered.
Absolute scam.
24. februar 2024
Uopfordret anmeldelse
Besvarelse fra Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us at 02393430060
Great service, fast delivery and friendly employees!
I’ve ordered through Shopezy a few times now and the service is excellent, I order from the 3S Convenience store and the guys who work there are so lovely and couldn’t be more helpful when it comes to item replacements etc. Delivery is very quick and so handy when I can’t l can’t take the dogs into the shops!
24. februar 2024
Uopfordret anmeldelse
Besvarelse fra Shopezy Ltd
Your feedback is greatly appreciated!
We're delighted to hear that you have found the Shopezy app to be
enjoyable and we thank you for sharing your positive experiences.
Our pleasure is to serve you and the community.
Besvarelse fra Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us at 02393430060
Delivery over 3 hours
Delivery over 3 hours. contacted help chat. was first told the drivers car had broken down. then they were stuck in the rain. then they'd be 20 minutes. then they had 25 orders. then 30 orders. ordered at 7:30, arrived at 11:40pm. no help from chat. was offered £5 voucher towards food from a local takeaway which i refused due to the food hygiene being poor. avoid these. help chat will lie to you, not help you. asked for a refund and didn't get a reply. got a knock on door off the delivery driver 5 minutes after. funny that.
Edited and Updated: Complaint was resolved by Jenna from Tonypandy. The fact that she had to call twice 2 sort it with the store is a bit dodgy, plus the 2 calls i had to chamge to my order and the phonecall today asking me to change this rreview. old review stays up, shows reslved. changed rating from 1 to 4 stars and that is, hand on heart, only because Jenna had the decency to look into it and get it resolved (5* fo Jenna though!). if it wasn't for her, this would stay the same. Have a word with your drivers please, like i said previously, you lot have been great up until the last 2 weeks, don't let some new delivery staff ruin it.
8. februar 2024
Uopfordret anmeldelse
Besvarelse fra Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us on 02393430060
Great service
Great service. On time and polite driver. Reasonable prices
17. februar 2024
Uopfordret anmeldelse
Besvarelse fra Shopezy Ltd
Your feedback is greatly appreciated!
We're delighted to hear that you have found the Shopezy app to be
enjoyable and we thank you for sharing your positive experiences.
Our pleasure is to serve you and the community.
Brilliant place
Brilliant place . Informative delivery all stuff received and super happy with it all thanks so much … cheap delivery too
10. februar 2024
Uopfordret anmeldelse
Besvarelse fra Shopezy Ltd
Your feedback is greatly appreciated!
We're delighted to hear that you have found the Shopezy app to be
enjoyable and we thank you for sharing your positive experiences.
Our pleasure is to serve you and the community.
Besvarelse fra Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us on 02393430060
Always spot on
Always fantastic service. Always call if things aren’t in stock, quick delivery and always my go too. Thank you :)
8. februar 2024
Uopfordret anmeldelse
Besvarelse fra Shopezy Ltd
Your feedback is greatly appreciated!
We're delighted to hear that you have found the Shopezy app to be
enjoyable and we thank you for sharing your positive experiences.
Our pleasure is to serve you and the community.
Terrible delivery times.
Terrible delivery times.
You need to be more accurate when things are getting delivered and turn up during that slot.
2. februar 2024
Besvarelse fra Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us on 02393430060
Very pleased with the Service
1. februar 2024
Besvarelse fra Shopezy Ltd
Thank you for your feedback! We're happy to hear that you've had a great time
using the Shopezy app and we appreciate your time to share your positive experiences.
Serving you and the community is a pleasure for us.
Not had refund for good not had
1. februar 2024
Besvarelse fra Shopezy Ltd
We're pleased to hear that you've had a positive experience with the Shopezy app,
and we thank you for sharing your positive experiences.
Our joy comes from serving you and the community.
Absolutely fabulous
Absolutely fabulous. Thank you. I use shopezy a heck of alot as I'm up the top of a mountain. Staff from the shop are always smiling always chatty. Had an issue with a double payment taken as I was on route to London and older children at home when I put the order through it said not processed so did it again. Both payments taken but it was sorted pretty much straight away. Thank you.
2. februar 2024
Uopfordret anmeldelse
Besvarelse fra Shopezy Ltd
Your feedback is greatly appreciated!
We're delighted to hear that you have found the Shopezy app to be
enjoyable and we thank you for sharing your positive experiences.
Our pleasure is to serve you and the community.
POLITE AND FRIENDLY SERVICE
31. januar 2024
Besvarelse fra Shopezy Ltd
Glad to hear that you've had a positive experience using the Shopezy app,
and we appreciate you taking the time to share your positive experiences.
Our joy is in serving you and the community.
Took the mick on delivery over over 2…
Took the mick on delivery over over 2 hours
4. februar 2024
Uopfordret anmeldelse
Besvarelse fra Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us on 02393430060
Always a pleasure to order off these…
Always a pleasure to order off these guys. Very kind polite delivery
2. februar 2024
Besvarelse fra Shopezy Ltd
Thank you for your feedback! We're happy to hear that you've had a great time
using the Shopezy app and we appreciate your time to share your positive experiences.
Serving you and the community is a pleasure for us.
Not good unfortunately as I've not…
Not good unfortunately as I've not received my cans, can't get a refund or the cans. Not happy
1. februar 2024
Besvarelse fra Shopezy Ltd
Thank you for taking the time to review our service and provide your feedback.
Apologies for the negative experience and we believe it shouldn't have happened.
this is not the kind of experience we at Shopezy strive to provide to our customers.
We work hard to ensure that we provide a seamless,
hassle-free experience every single time to all our customers.
Kindly reach out to our customer support team via chat or call us on 02393430060
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.