Ordered straight from their website. I purchased a small backpack for $ 136.00 and paid $ 20.00 shipping so $ 156.00 total. I just received a bill from Fedex for $44.96 on top of the $ 156.00 - so... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I placed an order with Mandarina Duck that was shipped via FedEx. The parcel was supposed to be delivered on August 28, but the tracking has not changed since August 26. I contacted Mandarina D... Se mere
Poignée de bagage a main cassée au bout de 4 utilisations. Valise toujours sous garantie. Réponse du service commercial après 6 mois me disant qu'il s'agit d'usure normal et non inclus dans la gara... Se mere
Mi si è rotta la ruota di un trolley. Ho scritto alla Mandarina Duck chiedendo la marca della ruota (non avevo la pretesa che avessero il ricambio, volevo solo conoscere la marca della ruota). Mi hann... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Find bags, handbags, wallets, luggages and laptop bags in the Mandarina Duck official shop.
Kontaktoplysninger
1,6
Dårlig
90 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
THE WORST CUSTOMER SERVICE,
THE WORST CUSTOMER SERVICE,
I BOUGHT TWO BAGS AND BOTH OF THEM HAVE THE SAME PROBLEM,THE CORDS ARE FALLING DOWN,I HAVE SEND A LOT OF EMAIL AND NOBODY ANSWER
28. juli 2021
Uopfordret anmeldelse
Well
Well, I see there are people you are not satisfied with the quality of Mandarinaduck. I am a recent user of this brand so can't say if there is any change in the product quality over the years. Bought my first bag only 3 years ago and so far I like it. I have several products from them and I like all of them. I can't say that this is a chic brand rather I'd call it a practical one.
24. december 2020
Uopfordret anmeldelse
Hi All
Hi All
This is to let you know that the quality of MD has changed in the years, used to be great design and quality, I still have a couple of bags, that look new and have 20years at least, washed them also multiple times and really nothing to say.
Unfortunately my last experience with Mandarina Duck was very poor. Purchased an expensive touch duck cabin trolley, used it one on airport floor and in the centre of Zürich while on business trip, ONE use, weels completely destroyed. Wrote to the customer service and although prompt reply no help as it is out of the 60days purchase EU schemes.
I have asked help for a 180GBP product and not a 18GBP one!!
Anyway never again, they have lost a customer... and many more as I speak!! Look for an alternative MD is not worthed the money anymore!!
24. marts 2020
Uopfordret anmeldelse
Case cracked on second time of use
Case cracked on second time of use. Repeatedly tried emailing, but no response. The product has a guarantee - clearly worthless. This was a brand I had respect for. Definitely not now. Steer clear. I will go back to my hard-wearing Antler cases which have done me well.
28. august 2019
Uopfordret anmeldelse
Good Design but Poor Quality
I purchased a small back pack a few months ago and the shoulder straps are already ripping off. Very poor quality for an expensive product. I live in New Zealand and bought the back pack in Italy so have no easy way to get the pack repaired. I have wasted my money and will never buy this product again. Good design but poor workmanship.
26. januar 2019
Uopfordret anmeldelse
The quality of bags is shocking since…
The quality of bags is shocking since they were bought by a Chinese company... My bag fell apart within weeks of purchase...
Shame they used to be so well made.
5. oktober 2018
Uopfordret anmeldelse
Product design is very good
Product design is very good. The quality though is very poor. Bought a suitcase from them... After one year handle broke... John Lewis repaired it under warranty. Just outside of warranty period the outer shell of the suitcase has a crack... Expensive luggage.... But poor quality.. I suspect thats why john Lewis stopped stocking the brand
16. juli 2017
Uopfordret anmeldelse
Produkt defect - customer service non existing
Produkt turned out to be defect. Been in contact with their customer service several times, also sending documentation of the defects and they told that they would look into it and get back. Haven't had any response yet...is has been 7 months!
29. maj 2017
Uopfordret anmeldelse
Worst Customer Service Ever
I bought a bag from them and it turned out to be defective. When I tried to get in touch with their customer service, they tried to ignore me for the longest time and eventually told me that they would do nothing for me. They reneged on their duty to stand by their product. Highly recommend you to not buy from them.
28. juli 2014
Uopfordret anmeldelse
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