Contacted Shelly support, Yehuda replied quickly, gave amazing support and advice. He was so patient with all my questions and gave me the best advice. Seriously outstanding support —10 out of 10!... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The dimmers are excellent, but last year there were some old stock floating around with old firmware - so old that it would not automatically update. (Pending connection in the app - you may have se... Se mere
Purchased Shelly 2pm gen 4 from Amazon. Unit worked fine for 1 month and then failed. I contacted Shelly directly for support who were not interested because the unit wasn’t purchased directly from th... Se mere
Virksomheden har svaret
Needed help choosing the right Shelly device for heating and water. I had zero clue. Customer service provided excellent relevant information with options. Good knowledge of products and unrivalled sk... Se mere
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great temp/humidity sensors at a good…
Great temp/humidity sensors at a good price.
When I had a problem with a device, the support received was excellent and a replacement was shipped out as soon as the unit was confirmed to be faulty.
All in all, an excellent company to deal with.
Quick reply
Quick reply, answered my questions. Sorted out my issues. Very susinct and I am pleased.
Great service
I have ordered from Shellystore twice now and delivery has always been quick with items well packaged. In the latest order one item was faulty and couldn't be configured, a replacement item was arranged by Yehuda and shipped quickly. I will definitely order from them again.
Great customer service.
The communication from their agent - Yehuda - was excellent. She was patient when I struggled to reply and polite, informative and understanding at all times. Excellent customer service.
Great Service
Great customer service and really good when responding to a faulty product. Would 100% recommend this store and their support agents.
Shoutout to Yehuda and their great response times and support!
Excellent customer service
Excellent customer service! Quick reply with concise and easy to understand solution. Great hardware plus not too difficult to integrate into Visual Basic.
Prompt friendly response…
Prompt friendly response when I contacted them about wiring the Shelly 1PM mini. Answered my query well. Yehuda from customer support was very knowledgeable.
Shellystore ... simply brilliant! 😀
Shellystore are very good and easy to use with home automations and their customer support is great, responsive and resolve issues, if any, in no time.
Thank you very much 😊
Have a Very Merry Christmas! 🎅
Really fast response and really helpful…
Really fast response and really helpful at resolving my query.
Fast response
Fast response, intelligent thought out answers. Very helpful.
Thanks to Yehuda
Never had i ever seen such a bad / Crap…
Never had i ever seen such a bad / Crap company and Product When i purchased Shelly EM unit i searched Shelly and was taken to the Europe site, i purchased the Shelly product and then realised it was being shipped from Bulgaria and took 10 days to get here. So Angry !!
Then it does not work at all !! so contacted customer support and they are telling me to contact the manufacturer (Shelly) for support, when i am talking to Shelly Store UK ?

Besvarelse fra Shellystore
Excellent and very prompt service
Excellent and very prompt service, with reliable products.
Speedy delivery and excellent customer…
Speedy delivery and excellent customer service. The Shelly 1 that arrived was faulty. After making contact with customer service, they quickly resolved the issue. Highly recommended.
First class support
Thanks for the prompt and informative…
Thanks for the prompt and informative response.
Excellent support service
The support team was very help and provided a prompt response and solution to the problem. Excellent service.
Amazing service
Amazing service, accurate replies. I really have confidence going forward with all their products. Thanks
Had a small problem which they sorted…
Had a small problem which they sorted out with no hesitation
Excellent customer service
Excellent customer service
I had questions about a product ahead of purchase and the team responded promptly and followed up with the manufacturer to find the information I needed.
Shelly Plus 2PM Relays for Roller Shutters
Very good products that are limitless in their application. Backed up with very good knowledgeable support & quick response time.
The Shelly app is really good with the amount of control it gives you to tweak the product you're using.
I used two Shelly Plus 2PM relays to control my garage roller shutters from my iPhone. I can use either Wi-Fi or Bluetooth, it even shows you the position of the shutters and the power consumption when running.
Very impressed!

Besvarelse fra Shellystore
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







