I am disgusted with a 15 cent charge for a paper bag. I am equally disgusted with the method with which it sold, you are standing there looking at a bundle of items and asked would you like a bag, I'v... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Se mere
Lovely friendly store. Plenty of clothing hoice for young and mature and also in household Dept. Staff SO helpful. Was in Dun Laoghaire store today looking for trousers for my Aunt who is tiny. Dere... Se mere
I Ordered online on Wednesday night, I had confirmation on Thursday morning. Later in the day I had the delivery details and my order arrived on Friday before 10am. Amazing service
Virksomhedsoplysninger
Skrevet af virksomheden
Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.
Kontaktoplysninger
New Road, Portlaoise, Co. Laois, R32 NN2P, Portlaoise, Irland
- 057 869 2300
- online@shaws.ie
- shaws.ie
4,1
God
251 anmeldelser
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Besvarelse fra Shaws Department Stores
Hi Colin,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that your order was fulfilled efficiently and that your products were of good value. We hope you choose to shop with us again!
All the best,
Béibhinn
Great company, will be giving you as much business as we can.
Lovely to see such service from an Irish retailer, and you guys are a breath of fresh air away from the corporates. Speedy delivery and a lovely unexpected gift in with our purchases!!! Fantastic!!! :-)
Thanks
31. juli 2024
Uopfordret anmeldelse
Besvarelse fra Shaws Department Stores
Hi David,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that your order was fulfilled efficiently and that you were pleased with your gift. We hope you choose to shop with us again!
All the best,
Béibhinn
Besvarelse fra Shaws Department Stores
Hi Joe,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were pleased with our delivery, and hope you choose to shop with us again.
All the best,
Béibhinn
I bought an egg chair
I bought an egg chair. It could not be assembled as it was warped. There was also green marks on the slats. Really bad I sent I back
21. juni 2024
Besvarelse fra Shaws Department Stores
Hi Orla,
Thank you for taking the time to leave a review for us! I am very sorry to hear that you experienced an issue with the product you purchased. Rest assured, this feedback has been passed on to our homeware team and we have taken measures to ensure the quality of these egg chairs is improved from now on. If there is anything further we can assist with, please get in touch by emailing online@shaws.ie or calling us on 057 850 7197.
Kind regards,
Béibhinn
Fabulous fast delivery
Fabulous fast delivery, good’s exactly as described… superb service.
21. juni 2024
Besvarelse fra Shaws Department Stores
Hi Marie,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were pleased with our delivery, and hope you choose to shop with us again.
All the best,
Béibhinn
Shaws dungarvan answered phone prompty…
Shaws dungarvan answered phone prompty and advised they would keep product for collection that i wanted
Shaws in waterford did not answer phone on 3 attempts
What a difference in 2 similar stores customer service
17. juni 2024
Uopfordret anmeldelse
Besvarelse fra Shaws Department Stores
Hi there,
Thank you so much for sharing this feedback for our stores! It has been sent on to them. Thank you for shopping with us at Shaws!
Kind regards,
Béibhinn
Problem free online ordering
The ordering online was easy and straightforward…I liked that you kept me informed as to the status of my order…thank you … I will definitely recommend your website to friends and family who need clothing!!!
22. maj 2024
Besvarelse fra Shaws Department Stores
Hi there,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were pleased with our communications, and hope you choose to shop with us again.
All the best,
Béibhinn
Outstanding customer service
I recently visited the Limerick Shaws store & staff member Annemarie helped me she was so efficient pleasant & friendly & went over & beyond to make sure I got the correct item. Annemarie is an great asset to shaws & deserves recognition as her customer service was outstanding thanks Annemarie
2. maj 2024
Uopfordret anmeldelse
Besvarelse fra Shaws Department Stores
Hi Irene,
Thank you so much for sharing your experience in our Limerick store! we are very pleased that you received such wonderful assistance, and hope you will return to store soon.
Kind regards,
Béibhinn
Received the wrong order and requested…
Received the wrong order and requested it to be picked up to get a refund. I couldn't be told the pick up time so I waited all day from early morning for it to arrive. Was told the order failed so have no idea what happened. Still need the order to be picked up so I can get refund. Total nightmare
22. maj 2024
So easy to shop with Shaws
Ordered my sandals, arrived two days later. Superb service. Delighted. So easy
22. maj 2024
Wrong item
Ordered an item from the website which was marked as a Medium, I received a small medium and when I contacted 'Customer Service' they at the same time told me they had fixed the mistake on the website, while also explaining there was nothing wrong and I wasn't entitled to a refund unless I paid to return it.
I had already paid the delivery charge and to return, would have to pay the postage fee too.
Avoid shopping here, as if you get sent the wrong items you'll be out of pocket yourself to rectify Shaws error.
23. maj 2024
Uopfordret anmeldelse
Unfortunate buy by me
Well I bought something from Shaws just recently, that unfortunately was unsuitable for my needs and I can honestly say the staff were completely understandable and made a full refund immediately. It was my fault so had nothing to do with them but unquestionably they looked after me.
22. april 2024
Happy to recommend Shaws
Jacket is lovely, was well wrapped. Delivery and comms were efficient.
Would be happy to recommend
22. april 2024
Great online service
Fast delivery of Mango coat and delighted to have discount as well.
23. oktober 2023
Uopfordret anmeldelse
fast delivery easy process online
22. marts 2024
Prompt service
Prompt service, kept up to date as order was processed, very pleased with my purchase and fast delivery.
22. marts 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.