We needed a small replacement part for our Smeg cooker. The customer service team very quickly identified the required part & gave us the serial number. Found the item very easily on the website & the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was able to speak to a human being to confirm part would fit my cooker. Delivery was next day as paid for!
Servevast were able to source multiple replacement parts for my trusty 25yr old Smeg Oven to leave it looking like new! There was a small quality issue with one part which was immediately and without... Se mere
Virksomheden har svaret
Following a call out from an unrelated company who wanted to charge ridiculous money and needed to wait 14 days for spare parts, I got in contact with these guys - explained my problem. I was asked to... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Official UK Spares & Accessories Retailer for Smeg
Kontaktoplysninger
3 Chase House, Park Plaza, WS12 2DD, Cannock, Storbritannien
- 0330 094 7773
- sales@servevastdirect.co.uk
- servevastdirect.co.uk
4,9
Fremragende
588 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Excellent service, and helpful advice. Parts fitted great and our old Smeg hob has been transformed
1. januar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi Dave,
Brilliant thanks for taking the time to do this, it's much appreciated. Really pleased to hear we could help.
Have a great day, Ryan
I have ordered one product
I have ordered one product.
It's really fast delivered.
Many thanks
27. februar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hello,
Thank you for taking the time to leave us this feedback, it's much appreciated! Glad to hear the part arrived quickly for you, have a lovely day :)
-Zoe
Besvarelse fra ServevastDirect.co.uk
Hello Laurence,
Thank you for taking the time to leave us a great review. Glad to hear you really liked our service and we appreciate the feed back :)
-Zoe
Was trying to source the correct part…
Was trying to source the correct part for my Smeg Fridge they were really helpful with sending through information and then when it didn't match, we sent images and they located the exact part we needed. Very quick email responses too.
22. februar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi Georgia,
Thank you for sending this great review, we're really grateful for the feedback. I'm glad we were able to help you get the correct part for your fridge too! Have a lovely day :)
- Erin
Fantastic customer service
Fantastic customer service, prompt and efficient. Particular shout out to Zoe who looked after me.
Buying a Smeg original replacement part so quality assured.
21. februar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi Pennie,
Thank you so much for the great review, I'll pass your feedback on to Zoe! Glad she was able to help so quickly, have a lovely day :)
- Erin
New part for our dishwasher
New part for our dishwasher was easy to find, came quickly and worked perfectly
19. januar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi there,
Thank you for leaving us this great review! Glad to hear the part helped you out, we appreciate the feedback!
- Erin
Great
I have used this company a couple of times and would recommend them.
14. februar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi Diane,
Thank you for leaving us this lovely review, we're really grateful for the kind feedback and for your repeated custom! Have a lovely day :)
- Erin
Excellent service from start to finish…
Excellent service from start to finish easy to order and arrived very quickly
21. februar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi Pip,
Thank you for taking the time to leave us this feedback, it's much appreciated! Glad to hear the part arrived quickly for you, have a lovely day :)
- Erin
Efficient company
Very quick response when ordering a spare part for my Smeg cooker. Fitted it myself and all up and running straightaway
12. februar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi Diana,
Thank you so much for the review, we're really grateful for the feedback. I'm glad to hear that we were able to help you get your cooker fixed so quickly :)
- Erin
An easy to use website
An easy to use website, parts can easily be found. Prices are very competitive delivery is speedy . A very good all-round service.
14. februar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi Geoffrey,
We appreciate the kind review, thanks so much for taking the time to leave it! Have a great day :)
- Erin
Good website and excellent service.
21. februar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi Martin,
Thank you so much for the great review, we appreciate the feedback! :)
- Erin
Great service from start to finish
Great service from start to finish. Ordered the part after Tom sent a link, part arrived within 2 days and my cooker was fixed the same day.
16. februar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi Ian,
Thanks for leaving the great review, we appreciate that! Great to hear your cooker was fixed so quickly :)
- Erin
Superb customer service
Superb customer service! Friendly response and quickly clarified a product query. Thank you!
26. januar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi Julie,
Thanks for taking the time to leave us this review, we really appreciate the feedback! Glad we were able to help you out, have a lovely day! :)
- Erin
very efficient service and helpful…
very efficient service and helpful staff. The replacement clock/timer was compatible but had a different wiring layout. So I telephoned the Smeg spares operator at servevast direct who not only answered the phone but sent me an updated wiring diagram by e mail.
8. februar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi there
Thanks for leaving us this great review, we're really grateful for the feedback! Glad we were able to get the info you needed to fit the new part :)
- Erin
Ordered a smeg wok stand from servevast…
Ordered a smeg wok stand from servevast but my item was on back order customer services notified me of expected delivery date, when it was back in stock company notified me it would be sent out same day excellent communication. I received it next day well packaged and a original smeg product so happy I choose servevast, will definitely order from them again everything about my experience was excellent highly recommend
7. februar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi Deborah,
Thank you so much for the kind review, we really appreciate it! Glad we were able to help you out, have a lovely day :)
- Erin
Very helpful to find the right part
2. februar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi Simon,
Thanks for leaving us this great review, it's much appreciated! Have a lovely day :)
- Erin
Great service
Great service
Unfortunately my order was not in stock however the customer service contacted me and explained the situation. as soon as the items is available, I had an email from them and received the goods with in 2 days. Thank you.
2. februar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi Amy,
Thanks for taking the time to leave us this great review, we really appreciate the feedback! Glad to hear the part arrived so quick once the stock was available! :)
- Erin
Great customer service.
Great customer service..ordered a base for a smeg kettle which was on back order..communication was great was kept informed and delivery was prompt when informed item had been despatched..item was well packaged..can definitely recommend this company.
1. februar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi Steven,
Thank you for the kind review, we appreciate you taking the time to leave the feedback. Glad to hear you received the correct part for your kettle too!
- Erin
Goods delivered on time and well…
Goods delivered on time and well packaged to avoid any chance of damage.
25. januar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi Michael,
Thanks for taking the time to leave us this great review! We really appreciate the feedback and it's great to hear the part arrived safely with you.
- Erin
Spare parts for smeg dishwasher
The price and being kept informed on the arrival of my order good selection of spare parts for my smeg dishwasher great.
10. januar 2024
Uopfordret anmeldelse
Besvarelse fra ServevastDirect.co.uk
Hi Alan,
Thanks for taking the time to leave us this great review, we really appreciate it! Glad to hear you're so pleased with our service :)
- Erin
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.