SERASARAnmeldelser 

I recently bought a rope bracelet and unfortunately, (my fault) miscalculated my wrist size. I emailed the company to see if they could supply an additional link. They responded very quickly, and a lovely person called Jay said they would and did send me the extra link. Great customer service, and I don’t say that often!

Das kulante Verhalten der Firma ist hervorragend. Auf Grund einer Reklamation erfolgte eine freundliche Nachfrage und es wurde unverzüglich die Ware durch ein neues Teil ersetzt. Leider hatte ich meine Rechnung nicht mehr, die Firma machte sich die Mühe und prüfte ihre Unterlagen. Einfach Spitze. Wegen des ansprechenden Warensortiments und dieser guten Erfahrung werde ich sicher dort Kunde bleiben.

I mislaid the extra link to my bracelet so sent an email direct to Serasar in Germany to see if I could purchase a replacement and they responded to me the following day to say they had no stock of the particular link I needed but have a returned bracelet that they would send the link from that to help me.
I have nothing but praise for companies that help customers like this they have an outstanding customer service and I will be buying and recommending their company again.
Thanks again Serasar you are amazing

Je recommande vivement cette société. Leur sérieux et fiabilité sont exemplaires. J'ai personnellement acheté un bracelet qui est vraiment de top qualité. De plus leur sens du commerce est un véritable atout. Merci beaucoup pour votre geste commercial.

Wunderschöne Handwerkskunst! Tadelloser Kundenservice. Ich liebe mein neues Armband!!

Sehr gute Qualität und sehr kompetente und freundliche Mitarbeiter. Kundenservice ist hier top.

Compré una de sus pulseras y tuve un problema y el servicio de post venta se puso en contacto conmigo y Jay me resolvió el problema rápidamente. Las pulseras son de muy buena calidad y el servicio Post venta de cinco estrellas.

Amazing productI recently acquired the Serasar leather bracelet, and I must say, it’s become an essential part of my daily ensemble.

The attention to detail is evident. The stitching is flawless, and the leather feels supple against my skin. It’s clear that Serasar takes pride in their work.

I had a minor issue with the sizing, Serasar’s customer service was prompt and understanding. They promptly sent me an extra link for free, and I appreciate their commitment to customer satisfaction.

The bracelet arrived in an elegant box, making it a delightful unboxing experience. It’s also perfect for gifting.

The Serasar bracelet combines style, comfort, and excellent customer support. It’s more than just an accessory; it’s a statement piece that adds sophistication to any look. Highly recommended!

The leather bracelet i got from Serasar is very beautiful. I am very happy with it. The magnetic closure is super nice, and the leather does not smell. very nicely made. The gift box it comes in was clearly also made with a lot of attention. After some time I had a problem with the bracelet and contacted Serasar customer service. I received super friendly help and received a completely new bracelet. awesome! That's what I call performing above expectations! Super great!

passt gut,
sieht gut aus,
schnelle Lieferung,
guter Kundendienst!!!

Alles Prima!
Gerne wieder!

I recently purchased the Serasar Helix Silver Bracelet from Amazon, and I must say, it exceeded all my expectations. Often, when buying items online, especially jewelry, there's a lingering concern that the actual product may not match the quality depicted in the photos. However, this bracelet proved me wrong in the best possible way.

Firstly, the packaging is impressive. It comes in a reusable box, perfect for storage and gifting. The bracelet itself exudes a premium feel that far surpasses its reasonable price tag. The craftsmanship is outstanding, and wearing it feels like wearing something truly luxurious.

What truly sets this purchase apart, though, is the exceptional customer care provided by Serasar. Despite encountering a minor issue with one of the links demagnetizing, my experience with their customer care was nothing short of outstanding. I reached out to them, fearing the typical frustration of dealing with unresponsive or slow customer service. However, Jay from customer care proved me wrong once again.

Jay went above and beyond to assist me. He responded promptly to my emails, even on weekends, and kept me updated on the progress of supplying a replacement link. His dedication and attentiveness truly made me feel valued as a customer, and I couldn't be more grateful for his assistance.

If you're considering purchasing a product from Serasar, let me assure you, you won't be disappointed. The Helix Silver Bracelet not only delivers on quality but also comes with exceptional customer care that goes above and beyond. It's a purchase that's well worth your time and money.

Al een paar keer een armband bestelt , en helaas nu een verkeerd maat. Na een email werd dit meteen hersteld en na een paar dagen had ik de goede,

Dankjewel Serasar voor de goede en snelle service

Perfekt. Gerne wieder

Awesome black and gold bracelet that I bought from Serasar and goes perfect with my sapphire and gold rings I wear.
Thankyou guys I love it.

I purchased a men's bracelet last year from Serasar, and while I initially loved its design and craftsmanship, it unfortunately broke within a year of wear. However, I was pleasantly surprised by the company's exceptional customer service when I reached out about the issue. They promptly replaced the bracelet at no cost, demonstrating their commitment to quality and customer satisfaction. Their dedication to standing behind their products speaks volumes about their integrity as a brand. I am thoroughly impressed with their professionalism and the high standard they maintain for their merchandise. I would highly recommend this company to anyone in search of reliable, well-crafted accessories.

Armband stylisch, sehr gute Qualität, sieht wertig aus, Kundenansprache und Service ausgezeichnet!

Schönes Armband, schnelle Lieferung,
Toller Kundenservice

This was my first purchase from Serasar and I was delighted with the product. Also I had to contact customer service with a size problem and they were extremely helpful in assisting me. I will definitely be making more purchases.

J'ai acheté un bracelet en cuir "Gloire" de couleur Argent-Noir sur Amazon Canada à la mi-octobre pour le 50e anniversaire de mariage de mes parents, mais le bracelet était trop court avec le membre supplémentaire qui est fourni. La date de retour de marchandise était dépassée sur Amazon lors que j'ai donné le cadeau à mon père. J'ai écrit un courriel au compte à la Clientel de chez Serasar s'il était possible d'avoir un autre membre supplémentaire. J’ai été très heureux de la rapidité de réponse et d'être aussi servi dans même langue, le français. Il n'avait pas de disponible de membre supplémentaire, mais il venait de recevoir des retours de marchandise ou il pouvait m'en envoyer un. J'ai reçu le membre supplémentaire dans un excellent état en moins de 10 jours de l'Alemangne au Canada.
Merci au personnel du service à la clientèle de Serasar pour leur Excelent service.