SERASARAnmeldelser 

Bought a bracelet as a Christmas gift through Amazon. When it arrived, it was too small. Organised a return and received the refund promptly. Another one was ordered in the correct size. A great product, looks good and is comfortable. About a month later, there was a problem with the clasp. Got in contact with customer services. Extremely polite and very prompt, including a response on a Saturday AND a Sunday. Jay from customer services was amazing. A credit to the business and highly recommended.

Ordered a bracelet through Amazon unfortunately a small problem with the clasp after a couple of weeks. Got in touch with Serasar to tell them of problem. Had a very quick response from Jay customer service. They sent me a new bracelet out received today. Cannot praise this company enough great customer service. Would definitely order from them again. Well worth a 5 star review.

De bruine lederen armband is mij uitstekend bevallen.
Het product is van goede kwaliteit, tot in details fijn afgewerkt en mooi verpakt in een doos.
Aanrader!

Stylish and comfortable bracelets!! Highly recommended and customer services excellent!!

Great quality products and customer service is amazing, had a slight size issue where I bought the wrong size and the company have been amazing to sort this out for me.

Great product (bracelet for man), good quality and looks very nice. Good after sales support as well from Serasar. Answer quickly and proactive to find solution to a question.

Lost a magnetic link off my bracelet
I contacted customer support at serasar and they couldn't be more helpful especially a guy called Jay, arranged for a replacement to be sent to me,would recommend this company to future customers ******

So ein gute Kundenservice und schnelle Versand daraufhin schöne besonderen Schmücke wünscht sich jeder Kunde. Hervorragend leistet ihr das, liebe SERASAR Team.

I ordered a bracelet for my son, unfortunately it was a little tight and rather than return and reorder I thought an extra link would be sufficient. I contacted Serasar and they were more than happy to help even offering to send the link direct from Germany with no extra cost! Extremely quick customer support response. Couldn’t fault them.

Schnelle Lieferung, das Kreuz mit Kette wirkt sehr edel, die Verpackung sehr liebevoll. Es eignet sich auch sehr gut als Geschenk.
Auf schriftliche Anfrage kam eine Antwort binnen weniger Stunden.
Ich kann den Verkäufer auf jeden Fall weiter empfehlen.

Sehr guter schneller Service und Kundendienst bei meiner Reklamation.

Çok kaliteli

Das Armband kam sehr pünktlich und war in einer sehr guten qualität.
Leider hat es mir nicht ganz gepasst, es war etwas zu klein. Doch als ich dem Support geschrieben habe, ob sie mir noch so ein Verbindungsglied schicken könnten damit es von der Größe her passt, haben sie das sofort getan und waren super freundlich. Gerne kauf ich bei dem Händler wieder und kann es nur empfehlen. 5/5

Fantastic customer support, and awesome products

Super Kundenservice,Problem wurde umgehend gelöst.
Austauschartikel wurde umgehend geliefert

hatte bisher 5 Armbänder gekauft,das 6 hatte einen Materialfehler am Verschluss,habe Fa Serasar angeschrieben und bekam am nächsten Tag schon 1 neues Armband zugesandt,Super Service,gerne wieder.

I would like to compliment not only the product I received as a gift, but the service and follow up from Jay.
My bracelet arrived in stylish packaging, and the quality and look of my bracelet is next level.
I have only had it on for a week and have received so many comments.

Freundlicher Service, kompetenter Support. Sehr zufrieden, auch bei Problemen immer da

Perfect customer service. Thanks again for your help.

Brand is amazing,bracelet is good quality and a fashionable piece. I also happened to lose my spare link and was unable to wear my bracelet anymore but after an email to the bean they sent me a new link and were just a huge help and extremely kind.