Order was cancelled after over a week. No reason given. Awaiting refund. Edited: thanks for your response, but didn’t you think to call or email before sending a system generated cancellation? The... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great website, delivers on price, goods despatched promptly and love the product. I have been using the earlier Ceramide product because that was all I could obtain. However this improved version i... Se mere
Shocking customer service! Sent the wrong product and tried to claim they had sent the right product despite sending photos of the item and delivery note. The item decription very clearly stated what... Se mere
Virksomheden har svaret
Overall - happy with the general process of acquiring my fragrance. Pricing - good. Service from sense42 - good. Just Royal Mail delivered on the fifth day. Even though to royal mails credit the times... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Kosmetikbutik
- Kosmetikforretning
- Leverandør af smags- og aromastoffer
- Hårproduktbutik
- Parfumeri
- Toiletartikelbutik
Om Sense42
Skrevet af virksomheden
We are an online beauty, cosmetics and fragrance retailer in the UK
Stocking products from well-known designer brands such as Hugo Boss, Tom Ford, Calvin Klein and Marc Jacobs, whilst placing importance on stocking your cosmetic essentials.
Our stock covers all areas we love; Fragrances, Makeup, Hair, Skincare, Bath & Body, Men's and Gifts.
We are passionate about giving our customers a luxury, stress-free experience in purchasing the products they need, making them feel and smell incredible..
Shop Gifts Shop FragrancesKontaktoplysninger
Storbritannien
- sales@sense42.co.uk
- sense42.co.uk
3,1
Middel
341 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
delighted to be able to find after…
delighted to be able to find after loosing my original bottle
9. april 2022
Good product
Brought this for Mum on mother's day. It put that smile we all love back on her face.
8. april 2022
Excellent service 👍
5. april 2022
recent purchase
I found your service first class and I will be using sense 42 for future purchases regards john brennan
31. marts 2022
The product was exactly as described
The product was exactly as described, delivered promptly and very good value for money
29. marts 2022
Avoid
I am deeply appalled by the level of service in which I received I got an email saying they they didn't have it in and took my money, this was a birthday gift which now I have to go and find another one! I did recieve a full refund but don't advertise if you haven't got it! I will not be purchasing again
9. marts 2022
Besvarelse fra Sense42
Dear Chloe Riley,
I am extremely sorry for your expereince.
We are sorry for your disappointment and we do apologize for the inconvenience and for this matter. We do not compromise trading standards and our customers are our first priority. Please contact customer support for further assistance.
Sincerely,
Sense42
The quality
The quality. Of the goods , and the prompt way it delivered was fist class. Thank you
8. marts 2022
Great service
Great service. Order arrived quickly and was incredible value.
Very pleased and will use agin.
7. marts 2022
really good value for money and of…
really good value for money and of course a lovberly smell
13. februar 2022
Very good shop
Good selection of products at excellent prices, posted fast and well-packed. Couldn’t really ask for more!
10. februar 2022
Easy to order ,great price and quick…five star service
Easy to order ,great price and quick delivery I will use this site again five star service
9. februar 2022
Wrong item total time waste
1. februar 2022
Besvarelse fra Sense42
Sorry these things happen very confusing item as the night and non night item is easy to miss. Customer also filled complaint on Paypal and was addressed quickly and efficiently
Simply Fabulous!
This is the second time I have ordered from Sense42 and I am extremely pleased with my order which was Elizabeth Arden Ceramide Premier Night Cream and Escada Miami Blossom Eau de Toilette 100ml.
Excellent prices and super quick delivery. Would definitely recommend to anyone looking to snag a bargain!
Thank You ☺️
1. februar 2022
Why have a product when you don’t have it.
What’s the point? If product is out of stock just label it and notice your inventory.
15. januar 2022
Besvarelse fra Sense42
We are sorry for your disappointment and we do apologize for the inconvenience and for this matter. Upon checking from our system, I can see that a refund has been issued already and we have provided you with the resolution. We do not compromise trading standards and our customers are our first priority. Please contact customer support for further assistance.
Perfume was excellent value for money
Perfume was excellent value for money. Not a problem if you’re not in a hurry for an order as it took 14 days to arrive but overall would shop with them again :)
13. januar 2022
Besvarelse fra Sense42
Hi Michelle Pearce,
Thank you for taking the time to leave a review, we really appreciate your feedback.
We are very extremely sorry if the item has not been delivered right away as we have a Christmas break. I can assure you now that we will deliver the item as we promised. We hope to see you on your next visit.
Sincerely,
Sense42
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.