Amazon Anmeldelser 

Trying to set up a Seller account is the hardest thing Ive ever done. How imagine hell.

The only thing you can be certain of is that, no matter how many compliance procedures you have already passed, Amazon may initiate a new verification process at any time. You can also be absolutely certain that if you want to change the product images in your listing, you will first need to wait 24 hours while the system decides whether your new image is better than the one currently in the catalog. Even if your image is clearly superior, the system may still reject it. If that happens, you have to contact Seller Support, explain the issue to a representative, and wait another 24 hours. Only if support successfully intervenes ill your own image finally appear on the listing for your own product. In short, even if you can prove that you own the brand or have official distribution rights, you still face an almost complete inability to edit your own product listings. Endless conversations with Seller Support are simply part of the process.

For a company that enjoys huge international success it is hard to believe that the customer 'service' is so abysmal. My acount was , seemingly, inactive and it shoukld be a breze to reactivate but then I am told my credit card is invalis.(IT IS NOT) .Contacted the team and I was tols it would be resolved within 48 hours. Four days later no progress and a buyer is awaiting a book.Frustration does not cover it.

As a seller on Amazon, I have repeatedly encountered blatant fraud from buyers—especially in France—with zero support from Amazon’s Seller Central. Buyers purchase high-value items (worth hundreds of euros), only to return completely different, cheap, or empty packages (e.g., a rock, a used counterfeit, or an empty box). Despite providing photo/video evidence, tracking proofs, and signed delivery confirmations, Amazon automatically sides with the buyer, forcing sellers to absorb the loss of both the product and the revenue.

Even worse, Amazon ignores proof of delivery. In multiple cases, I’ve submitted signed POD (Proof of Delivery) documents from carriers, yet Amazon still refunds the buyer, claiming the package was "never delivered." This is not just a flaw in their system—it’s a complete failure to protect honest sellers from scammers.

Key Issues:

Return Fraud – Buyers return fake or unrelated items, and Amazon refuses to act on evidence.
Unjust Refunds – Amazon cancels payments even with signed delivery proof.
No Seller Support – Customer service is unresponsive, slow, and biased toward buyers.
Financial Losses – Sellers lose money, inventory, and trust in a platform that enables fraud.

What Amazon Should Do:

Verify Returns – Check if returned items match what was originally shipped.
Review Evidence Properly – Stop ignoring photos, videos, and signed delivery confirmations.
Penalize Fraudsters – Ban repeat offenders who exploit the system.
Support Sellers – Stop the automatic buyer bias and allow fair dispute resolution.

Final Verdict:

If you’re a seller who values fairness and protection, avoid Amazon Seller Central. The platform rewards fraudulent buyers while punishing honest sellers with financial losses and endless bureaucracy. Do not recommend unless you enjoy losing money and sanity.

The worst company for a business to be apart of! You’d rather be poor and have no business than work with Amazon! Constant anxiety of being deactivated or suspended for no reason whatsoever and zero support or understanding from their Customer service! Save your self and just stop now!

The amount of money they charge is unbelievable, but on the top this company is a tiff!
Toke me about a year to get my money from Europe sale.
Then they start to charge pay on behalf and I stop selling outside of UK.
6 months later, today they charged me 30.49 euro for Amazon Spain and I don’t sale in Spain anymore. Another charge is on the way for next week for the some amount!
Contacted them on the phone and after they explain that I need to write to another department the connection was broken…
Please sellers let’s get together and have a court case against this tiff!
If they don’t refund me in full I am closing my acount in Amazon!
I had enough!
0 support for sellers and huge commission for Amazon…
No wonder why so many sellers stop selling on Amazon

I am writing this to warn other UK small business owners. I signed up to sell my brand, ModYu, and despite having a fully approved UK Trademark, I have spent over a month trapped in a technical "loop" that Amazon support seems unable or unwilling to fix.

Despite being a UK-only seller, Amazon’s system constantly redirected me to Italian and US portals. I have been stuck with a "Limited Access" status and an endless message saying they are "processing information" for weeks.

The most frustrating part is the "Marketplace Verification" loop. Even though my HSBC Business bank account was successfully verified, the system demanded I verify credit cards for nine different European countries I never asked to sell in. Because their system couldn't handle a standard UK business debit card for an Italian "ping," they locked my entire account and the Brand Registry tools I paid for.

I have spent dozens of hours troubleshooting, providing my Merchant Token (AD6B9WB3Y4VV0) to various "support" agents, and getting nowhere. I have now officially requested a full refund of my £30 subscription fee and the closure of my account.

Amazon is happy to take your money, but their "unified" global system is a broken mess for UK startups. Save your time and your sanity—look elsewhere.

worst place to sell your product, I sent over £2000 worth of products to amazon and none of them have been sold tried every way could not make profit.

I will never ever (even just contemplate) selling on Amazon again after my first Amazon sale.

A case in point with me is customer Chad M. of Michigan who purchased my $2499 SCX launch monitor on Amazon.

He used it for 6 months and then decided it wasn't working to his satisfaction and then made a claim to Amazon for a refund.

Amazon promptly issued his refund - despite my 30 day return policy (Amazon just ignores that) - and charged my account back for the $2,499.

Despite my many calls and emails to Chad M. (including sending a FedEx return label), he just ignores them and gets to keep the product free of charge.
Essentially you're screwed if the customer claims a refund - even after 6 months ! - and chooses not to return the product.
Maybe even after years. There doesn't seem to be a time limit on refunds when it comes to independent Amazon sellers.
As stated before, I will never ever (even just contemplate) selling on Amazon again after this.

Absolutely unreal experience.

I’ve been stuck in account verification for over 3 months, submitting the same documents again and again, only to receive copy-paste responses with zero clarity on what’s actually wrong.

Meanwhile? They charge you a subscription fee… even though you literally cannot use the account.

Asked for a refund — was told to verify my bank account. Did that. Then suddenly it needs “additional validation” again. Of course it does.

Tried to close the account and cancel everything — turns out there’s a marketplace (Mexico) still “active”… even though I never signed up to sell there. Their solution? “Contact them first.” Seriously?

This whole process feels like an endless loop designed to waste your time, with no real support and no accountability.

If you’re thinking about selling on Amazon, just know you might end up stuck for months, paying for a service you can’t even use.

YOU HAVE BEEN WARNED.

I can't give less otherwise I would do, Nightmare process, no idea why they reject your application, we exist since 1981 and they keep asking for documents they reject everytime with no explanation, I'll stop trying, wasting time and money with such a crook system. I'll also stop buying anything from them. Desapointed, frustared, Why the f.... do you not accept the same email or phone number to apply again, I don't have 10 phones and emails. Why don't you clearly express the reason of the refusal. Amazon seller you s...

If I could give less than 1 star, I would that’s honestly what Amazon deserves based on my experience.

The level of incompetence is shocking. I genuinely question whether the staff know what they’re doing. I’ve been unable to withdraw funds from items I sold since January 2026 and now it’s March 18th, nearly 3 months later. Every time I follow up, I’m given a different excuse.

After finally being told my verification was successful after the 100 times i am now being told my funds are “on reserve.” It’s beyond frustrating and completely unacceptable. After all this time and stress, I still can’t access my own money.

I’ve requested my funds and asked for my account to be closed because I cannot deal with this ongoing stress anymore. I would never recommend this service to anyone.

Tried to sign up 3 times. Every time I have supplied all documents they asked for. All 3 times they got rejected with no explanation. You can’t use same email and phone number on subsequent attempts. Customer service advised keep trying meaning keep setting up new emails, keep buying new SIM cards with different numbers and keep coming up with new store names, which means I can’t even use my own brand name as it was already used on unsuccessful attempt.

I signed up for a seller account. It said I wouldn't be charged the $39.99 for a Pro account because I am an individual Seller. I was only supposed to be charged $1 per sale. I had a debit card listed that would not accept a $1.15 charge. I thought maybe that was a test charge to see if the card worked. They locked my account with a message that said "Invalid Charge Method". I wish I would have ran as fast as I could at that point. I ended up connecting another card and I was immediately charged $39.99. I tried to contact Support immediately with no luck. I waited a few hours and when I logged back in, I got the same message again stating "Invalid Charge Method" even though it wasn't an invalid charge method because they took money. I have been on the phone with them for hours, and also on chat. They keep giving me the run around. Now, I can't sell anything because my account is locked and they told me I can't get a refund until my account is unlocked. This is criminal! I see all of these bad reviews. I can't believe they can get away with this! We should all should file a complaint with the FCC and the the Supreme Court.

I never ever leave reviews but Amazon Seller is probably one of my worst ever experiences with a company. I originally opened an account late December and was charged a fee of £35 to open the account, I later found out that I could downgrade to an Individual Seller account (0.75p per sale) rather than a monthly fee, which sounded better for me as I was new to selling. Amazon downgraded this for me and kindly refunded the fee (sounded great). I then noticed my fees per sale went up, I was selling items for £9.45 and receiving a £2.31 fee, so overall 25% when the fee on jewellery is supposed to be 15%. Then had to pay postage after this. Assumed this was including the 0.75p additional charge but this would even still be too high. Due to these charges, I’ve been making around £2 profit per sale on this particular item. Everything else that I have tried selling requires verification so doesn’t seem worth it to be honest. I then get a letter with my charges for my MONTHLY fee, despite being told my account had been downgraded when I opened it. When querying these charges, all they tell me is that they are unable to refund. I have spent hours trying to chase this up. Have sent proof of my original conversation with Amazon and the refund of the original fee, to be told that my account was never downgraded. The customer service team are the worst I’ve ever spoken to, some of them tell me I’m on an individual plan, some of them tell me I’m on a professional plan, every time I speak to somebody they are rude and give me a different answer. I also queried why I was being charged 25% fees per sale on top of a £30 monthly fee and they were unable to provide any proof of what these fees were. They said they were “other fees” but were unable to tell me what. Baring in mind, I have been selling these for a very small profit and now being told I owe Amazon £30 for a monthly fee I downgraded from when I opened the account, they don’t care about the proof that I’ve provided or care at all.

Amazon Seller central support is the most infuriating CS I've ever had to deal with.
They aren't aware of anything, yet keep sending the same copy pasted piece of text that makes 0 sense.

As a seller on Amazon.ca for over two years, I have nothing good to say about them and it's getting worst day by day, This platform is designed to benefit only the amazon and the only thing offered to sellers are HOPE and FEES, stay a way and don't waist your time learning this purposely complicated made platform which only benefits Amazon for your confusion, They will charge you beyond your control for everything like over stock or not having enough stock, return fees, coupon fees, FBA storage fees,,,,, extremely expensive advertising (like $2 a click for a $ 12 item) and you may sale one after 20 klicks and if one returns you must pay back ten fold as much as you received for one sale, and many other fees, I have not been able to see a single penny as profit for over two years being here and now will close my account very soon, if you like to try it stay with individual and avoid professional account and advertising at any cost , on top of all that very incompetent customer service which acts like a machine that has no power to say anything to protect the customer, but they will do anything to please buyers with your money and stock if a customer complain for no good reason they can keep the product and get a full refund while you pay for all fees and revers transaction plus all disposal fees. now you know how they make money with poor sellers investment, I hope soon they pay back ten fold, Thanks Mr. Boozoo for this scam operation.

We tried to become an active seller on Amazon via Seller Central, but the experience has been incredibly frustrating and time-consuming.
We invested a lot of effort into setting up and configuring our account properly, but Amazon’s endless rules, restrictions, verification steps, and unclear requirements make it almost impossible to move forward. No matter what we do, we keep running into new obstacles and are unable to get everything working correctly.
The interface is confusing, settings are hard to find, and the whole process feels unnecessarily complex. Instead of helping new sellers get started, it feels like you are constantly blocked by systems and procedures that are difficult to understand and even harder to solve.
We’ve been selling successfully on bol.com for years, and compared to that platform, Amazon Seller Central is far less user-friendly and much more complicated.
Unfortunately, after spending so much time and energy, we decided not to continue selling on Amazon.