Amazon.com, Inc. Anmeldelser 

Amazon is withholding funds for no reason and consistently making up reasons why they can't release funds. Now they have restricted my account while they verify if item was delivered yet they have a pallet tracking ref. What the hell is this rubbish?? I sell on other platforms and this is by far the worst I have ever encountered.

Applied several times to be ungated for gourmet foods etc. First it was we need an invoice from a distributor + 10 units minimum.
Then it was this is not a distributor.
Then I got a distributor that literally says on the government website they are a distributor & I had to screenshot it & send it to them after being told they are not a distributor.
After all this they come back with another excuse

“We have reviewed the documentation that you provided and determined that you are not eligible to sell Grocery & Gourmet Foods products. We evaluated the information that you provided, but it did not pass our review.

We took this action to ensure the mutual success of our sellers and buyers on our site.”

In other words they rejected it because they knew my product would beat the existing sellers & buyers. Protecting their own. Good thing there’s eBay & plenty of other fulfilment centres I hear eBay allows free listings too bye bye Amazon good luck xx

One star is too much, shocking company, set up a seller account, took money from my account, two hours on the bloody phone to sort why I can't login. Gave up and closed the seller account!

The worst Ecommerce platform in the world.

Don't care of amazon sellers
Amazon is a very bad company because this company not respect of his sellers. A seller make account from spending money and sell anything with authentic invoice but it account banned for verification and interview then account permanent banned why??

Disgraceful company. Don’t not seek on here. Cheats and liars

Wow where do I even start, the seller support is so shockingly bad that its actually maddening. It's almost as if the agents are purposely misunderstanding you, giving you incorrect information, repeating stock responses that are not at all relevant to your query, or just generally sending you round the houses.

Add ons will be automatically placed on your account that you did not want or ask for, for which you need to provide additional verification documentation for, when you cant provide that, your account is banned. Due to all of the above, it will take several weeks to resolve. Then during the time your account is on hold, you will incur storage fee surcharges due to having inactive stock. Then when you try and resolve that... the above will ensue once again.

It is a very bizarre approach considering that the Amazon fees are eyewatering, in any given move they can take between 50 - 70% of all earnings (maybe even more if youre running a lot of ads). You are doing so much work in terms of product research, positioning, listing, advertising etc, yes they deal with the delivery for you but it is to their own benefit. They really should treat sellers better, rather than with contempt. If you have particularly high manufacturing costs you could virtually make nothing, or worse still, be at a loss. This I see other people have mentioned and I appreciate it does seem extortionate considering the abysmal service you receive in return but I suppose 50% of nothing is nothing, in most cases you are still better off. However, that being said, the customer service is so poor it has actually deterred me from putting up any further listings, I just cant take the stress of it! My advice would be to look into alternative platforms as Amazon can really be a nightmare.

Jeff Bozos and Andy Jassy should be arrested for theft. Being a seller now for 2 years and even though there all my products I am selling all the money I have made I haven’t seen a penny of it, Amazon keep everything. Their never endless fee’s and charges are mind boggling not to mention their return policy’s. Amazon profits massively from refunds and they’re at your expense hence why it’s so easy to return item on Amazon.

Amazon should be closed down there exploiting hard working people to make billions for themselves, the government should step in and put restrictions on Amazon and there endless fees and charges.

Anybody looking to sell on here. I can promise you 2 things. Firstly you won’t make any money and secondly once Amazon have you they won’t let you go!!! I have been trying to leave now for 6 months. And because I still have inventory they won’t let me leave. And if you complain you have to deal with their automated process which in its self is so confusing, then if you do speak to someone it’s some body in some foreign country and they also are totally useless. The whole system is geared up for Amazon and not the seller.

Please please stay away from this company, there are committing legalised robbery.

I have written to Jassy and Bezos over 15 times and not once have had the decency to respond. That in my opinion says it all!!!

I have lost over £50000 on this company.

Stay away!!!!! You have been warned.

No seller protection! Refunding Scammers immediately when Royal Mail Tracking says DELIVERED! Amazon is a scam machine!!! Charging you fees, advertising, shipping label and when delivered???? REFUNDING SCAMMERS!!!!!!!!! WooooW!!!!!!

Shocking 😲 beyond words! Tried to close an account for over a month no one replies and open and closes cases within seconds! It's a con they have now charged me for a second month even though I'm not selling anything and been trying to close my account. The worse part is they are saying I can not close my account until I have paid .... safe to say I'll let them take me to court !

I am writing this review to express my deep frustration and disappointment with Amazon's handling of my account issues. As a long-time seller, I never expected to face such an appalling lack of support and communication from a platform as established as Amazon.

My Amazon Seller account has been inexplicably locked, and despite multiple attempts to reach out to Amazon Seller Central support, I have received absolutely no assistance. My situation is critical—I have over 10 orders waiting to be shipped, and Amazon has nearly 3,000 euros of my hard-earned money trapped in my account. I cannot access my account, manage my orders, or even withdraw my funds, which is completely unacceptable.

The worst part is the total unresponsiveness from Amazon. I have sent numerous messages, tried to contact support, and even explained the legal implications this situation is causing me as a business owner in France. I am legally obligated to declare my income to the tax authorities, and Amazon's failure to address this issue is putting me at risk of severe legal consequences.

It is beyond frustrating that Amazon, a company that prides itself on customer service, is making it so incredibly difficult to get even the most basic support. My business, my livelihood, and my reputation are all being jeopardized because Amazon cannot provide a simple resolution to this problem.

I am extremely disappointed and angry at the way Amazon is treating its sellers—especially those of us who have been loyal and have contributed to the platform for years. This level of service is absolutely disgraceful, and I demand immediate action.

If this issue is not resolved promptly, I will have no choice but to escalate this matter through every available channel, including legal action. Amazon, you must do better. Sellers like myself deserve far more respect and support than what you are currently providing.

Wished I'd read these reviews first.
Had exactly the same experience as most others.
£30 taken for an individual seller account, without my permission.
Raised an issue which was opened and closed in the same minute, twice.
Spoke to credit card company. Will be applying for chargeback.

My experience with Amazon Seller has been nothing short of frustrating. I initially created an individual seller account, only to wake up to a £30 charge despite not using the account at all. When I complained, I was told that I had changed my account type, which I hadn't. I reverted it back to an individual account, yet a few months later, I was charged £30 again.

I attempted to remove my products from my account, but they remain listed. To make matters worse, when I tried to close my account, the system wouldn't let me. Despite my repeated requests to close my account, I continue to be charged £30 every month. This experience has been extremely disappointing and stressful, and I am fed up with this ongoing issue.

Appalded at the customer service, after them taking £30 for a second time saying I was using professional features, despite me emailing them when I first created my account asking to downgrade to the individual plan which apparently was done, then I get ANOTHER £30 taken out of my bank without any notice and now will not refund me.

This company is as bad as Shopify. They will charge you through the roof for a seller account, make it near impossible to list any products, promise you all these services with in days and you end up chasing up whoever looks after your account. Got denied a refund because I have "got benefits from having a seller account." I haven't received a single benefit. I sent through my Safety Data Sheet to be approved, then they send me through a response in Japanese, my account is Australian and has nothing to do with Japan or the language. Awful support.

I have registered as an amazon seller which i was charged £30 for, then was told to jump through a million hoops which by the end of it I was sick and tired. System is bad, communication horrific. nobody to call. Emails are one way no replys. The worst experience i have ever had in my life and i am somebody who develops websites so I have some technical understanding. I want my money back, thieves.

Having been an Amazon customer for over 15 years I was expecting the same quality and professionalism when applying to sell on the Amazon Handmade platform. After spending time jumping through all of the the hoops and that I would be informed of a decision by email within 7 days, nothing. Communication is non existent. You can check up on your application on the most long winded and complicated search platform ever. This reflects badly on what is one of the World's top selling platform.

The WORST customer service i have ever experienced in my life. They give you no information on your questions they just send you policy links that are of no help whatsoever. They hang up the phone, close live chats. Someone said end the chat and i will be redirected to a specialist to help me. The chat just closed he was lying. Crazy how such a big company can have such bad customer service.

I constantly get the feeling they don’t want to help (and none of them usually know how to!)

Worst customer service I have EVER come across

Delivery times are constantly being delayed even though it is supposed to be next day. No person to speak to just a robot system. Will be buying my products from old suppliers in future who deliver on time and have people at the end of a phone who are happy to help should you need to contact them.