Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The website is complicated in regards to the $40 referral credit, contacted customer service they said I didn't qualify for it after referring my dad, who lives on same property but we live in separat... Se mere

Bedømt til 5 ud af 5 stjerner

I live in Halifax. Selection is great. I buy Canadian Classics Original once a month and they arrive 3 to 4 days - perfect. They also give a tracking number and give a tracking number, so we know whe... Se mere

Bedømt til 5 ud af 5 stjerner

No problems with any part of the purchase. Deliver to southeast BC is reasonably quick would like a second option for delivery as Canada Post is hit and miss. The smoker in the house suggested a r... Se mere

Bedømt til 5 ud af 5 stjerner

Select Smokes' website looks rad and operates quite efficiently. The rewards program gives real rewards from day one. They prepare orders lightening fast and shipping to our addy has been one to two d... Se mere

Virksomhedsoplysninger

  1. Cigarforretning

Skrevet af virksomheden

The Best & Cheapest Selection of Cigarettes in Canada. At Select Smokes we have the best selection of cigarettes, pouches, vapes and other tobacco products, with the cheapest prices in Canada. Our customers satisfaction is completely guaranteed


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

519 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Disappointing Experience with Recent Cigarette Purchase

I have been a loyal customer of this cigarette brand since they started a year ago. Initially, their cigarettes were better than those I bought at convenience stores, both in taste and price. However, my recent purchase of four rims of cigarettes has been a huge disappointment.

The cigarettes I received a week ago were nothing like my previous orders. Despite the same packaging, the taste was completely different and unpleasant, resembling crumpled burning paper. The packaging seal was poorly made, and the cigarette sticks lacked the usual "Canadian" branding, instead being plain white with green. The taste was terrible, and smoking them made me feel sick.

I contacted customer support for a replacement or refund, but Adam, the representative, informed me that returns or refunds are not accepted. He offered a $100 discount on my next purchase, but how can I trust the quality again?

These cigarettes were once great, but now they are a waste of money. If you want to avoid a bad experience and potential health risks, steer clear of these. I will be throwing these away since they won't accept an exchange or return.

31. august 2024
Uopfordret anmeldelse
Select Smokes-logo

Besvarelse fra Select Smokes

Hi Dennis,

Thank you for the feedback - I have gone ahead and forwarded your concerns to our team.

If you have any other questions, please go ahead and send us an email at info@selectsmokes.se

Bedømt til 2 ud af 5 stjerner

I was not impressed with the…

I was not impressed with the cigarettes. One whole pack had holes in it, or they were over stuffed so tight couldn’t get anything out of them. Or they was a big gap to the filter, and it wasn’t filled And I’m sure there are more I haven’t opened them yet. it was like sucking air. It also took 5 days for delivery,which I guess that’s normal. And some of the packages are hard to open. I ordered 4 cartons. But the amount of cigarettes that’s no good…. I won’t be ordering anymore from here.
After this complaint they gave me a coupon that isn’t even valid😡

1. september 2024
Uopfordret anmeldelse
Select Smokes-logo

Besvarelse fra Select Smokes

Thank you for the feedback - I have gone ahead and forwarded your concerns to our team.

If you have any other questions, please go ahead and send us an email at info@selectsmokes.se

Bedømt til 4 ud af 5 stjerner

Not good this time..... Sorry

Have been buying from here for a long time, Awesome fast and was very happy, But my last order 4 cartons of Canadian Classic Original, They are different and filter and cigarette are not sealed right and it's like smoking more air than anything, Not cool Half of my smokes are only good for the garbage, Going to try something different, Hope they fix the problem.

10. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Re- RESPONSE from Select Smokes.

Re- RESPONSE from Select Smokes.
I have contacted you about Non Authentic Nexus Lights cigarettes. You provided no resolution & failed to address the fact the Tobacco in The Nexus Lights is not smooth and not like this particular brand is know for. Tobacco taste like those bagged cigarettes. I paid top dollar for Nexus Lights. Select Smokes sold me bottom of the barrel quality tobacco.
Nexus Lights. You Sold Me Fake!

3. juli 2024
Uopfordret anmeldelse
Select Smokes-logo

Besvarelse fra Select Smokes

Hi there, all of our products are sourced directly from the manufacturer - I'd recommend trying another brand, if you are not satisfied with Nexus Lights tobacco.

Bedømt til 1 ud af 5 stjerner

Regarding orders 784633 and 774494

Regarding orders 784633 and 774494. Both of these orders show being delivery but I have not received them. Adam has been emailing me regarding this matter, and has not been able to provide any information about the investigation being started with the post office, actually one email he actually states that Tyson from the post office does not know what he is talking about. Please have someone from the Select Smokes who IS NOT Adam contact me and please explain exactly what Adam is trying to communicate with me, I have asked to speak to someone else but Adam has not provided me with information on how to speak to someone other than him, nor have I heard from anyone other than Adam. Select Smokes does not appear to have any interest in hearing customer complaints.

28. juni 2024
Uopfordret anmeldelse
Select Smokes-logo

Besvarelse fra Select Smokes

Hi Patricia,

Sorry to hear that you are having trouble receiving packages - Please contact us at info@selectsmokes.se and we will attempt to deliver your packages to a new address.

Bedømt til 2 ud af 5 stjerner

disappointed

I've been ordering these cigarettes for a while now. As much as i love saving some cash, the quality seems to be getting worse. The packages are hard to get open and end up ripping, same with the foil. A lot of my cigs lately the tobacco doesn't go to the bottom of the tube either. I'm getting quite disappointed :(

20. juni 2024
Uopfordret anmeldelse
Select Smokes-logo

Besvarelse fra Select Smokes

Hi Dee,

Sorry to hear that - We strive to provide the highest quality products. Please send us an email at info@selectsmokes.se and we would be happy to look into this for you.

Bedømt til 1 ud af 5 stjerner

Overcharged with no resolution

I ordered some cigarettes. One order was received and one cancelled yet I was charged for both orders. The email contact form does not work. Their chat room does not work. They provide no phone number. The email address they provide is unable to receive messages.

12. juni 2024
Uopfordret anmeldelse
Select Smokes-logo

Besvarelse fra Select Smokes

Hi Brian,

Possibly you are entering the wrong email address - Please send us an email at info@selectsmokes.se and we would be happy to compensate you for the billing issue.

Bedømt til 1 ud af 5 stjerner

Went through my Mastercard $385

Went through my Mastercard $385. Didn't send smokes, phone number not in service. Doesn't answer email and chats. Scam.

30. maj 2024
Uopfordret anmeldelse
Select Smokes-logo

Besvarelse fra Select Smokes

Hi Pamela,

Our apologies, I'm having trouble locating a order under your name.

Could you please contact our email support at info@selectsmokes.se

Bedømt til 1 ud af 5 stjerner

The first 2 cartons of playfares…

The first 2 cartons of playfares menthol cigarettes I was awesome they actually taste like menthols so decided to order 2 more what a mistake. The menthol taste was gone and they were really strong not the same taste no more.

14. maj 2024
Uopfordret anmeldelse
Select Smokes-logo

Besvarelse fra Select Smokes

Hi Brenda,

Thank you for sharing your feedback, I have sent it over to our team.

Please reach our to our email or live chat support, and we would be happy to compensate you for the cartons that were not to your liking.

Bedømt til 1 ud af 5 stjerner

Ordering on line is awful this time

Ordering on line is awful this time.
Got messages my name was wrong,address and password not correct. Changed password and do not know the final code number or word. Simplify this .you have all info about me. Just one click should be sufficient unless I am deceased from lung cancer at which point all will be wiped clean on tablet. Thanks.

16. maj 2024
Uopfordret anmeldelse
Select Smokes-logo

Besvarelse fra Select Smokes

Hi Claire,

Sorry to hear that you found our ordering process to be complicated - We try to streamline our systems to be as efficient and straightforward as possible, while also keeping our customers data safe.

We would be happy to assist you with your order, please send us an email at info@selectsmokes.se

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere