Excellent customer service by Ruby, my problem was regarding a direct debit which was sorted out very quickly with a follow up email with helpful advice. Thank you. I have been with SEFE for gas for... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Thank you to Anna for working with us when we started to fall behind on payments. We're now back where we need to be, but without you help it would have been so much more difficult. With an inad... Se mere
Virksomheden har svaret
Sam Credit Team. A big thank you for Sam for not only picking up an issue that she could've pass along but being prompt on same day replies and also being thorough and honest with what can be done.... Se mere
Virksomheden har svaret
I have been working closely with Debbie Worrall for the past year. She has gone above and beyond to ensure we received our refund, and helped me clear down and consolidate across numerous accounts. Th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Here at SEFE Energy, we supply gas, electricity and green energy to a huge range of businesses, big and small. Businesses run on energy. Not just gas and electricity, but human energy. The kind that isn’t satisfied until a problem is solved or a service improved. That’s what drives us at SEFE Energy, and keeps us always reaching for better. We’re constantly finding new ways to improve our service and make things simpler, so you can get on with running your business. We’re the home of positive energy, offering creative solutions to your business energy problems.
Kontaktoplysninger
SEFE Energy 5th Floor, 8 First Street, Manchester, M15 4RP , M15 4RP , Manchester, Storbritannien
- marketing@sefe-energy.com
- sefe-energy.co.uk
4,6
Fremragende
368 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful, Polite and Efficient
Spoke with Alex who was an absolute delight, so helpful and polite.
6. marts 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Worst supplier ever...extreme inflated rates, Harsh -Arrogant approach
Worst supplier ever...Very Direct / Harsh
Customer service is rude and arrogant, like a neighbourhood bully. They operate through intimidation and threats like a mafia. They lure you in with a contract at extremely inflated rates and once you sign.
Their customer service behaves like street thugs — arrogant, rude and intimidating. They trap customers into signing contracts at outrageously high rates and then start operating like a mafia, using threats and pressure tactics like loan sharks. Avoid them completely. Do not deal with this company unless you want serious headaches.
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra SEFE Energy
Dear Faith,
Thank you for taking the time to provide us with your feedback. We're sorry to hear that you're not pleased with our service. To help resolve this issue we need more details from you. Please email your name, account or MPRN/MPAN number and contact number to complaints@sefe-energy.com and we’ll get right onto it.
Kind regards,
Aidan
The SEFE Energy Team
Kendra was very helpful and supplied…
Kendra was very helpful and supplied everything I needed.
5. marts 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Kandra was very helpfull
20. februar 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Terrible company
Terrible company - been trying to sort bills out for months and months. I have removed meters and they continue to charge standing time despite being sent all evidence. Also charging commercial tariffs on residential properties.
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra SEFE Energy
Thank you for taking the time to provide us with your feedback. We're sorry to hear that you're not pleased with our service. To help resolve this issue we need more details from you. Please email your name, account or MPRN/MPAN number and contact number to complaints@sefe-energy.com and we’ll get right onto it. Kind Regards, Luke.
professional staff handling my problem
19. februar 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
excellent customer service
13. januar 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Friendly and efficient dealing with my…
Friendly and efficient dealing with my query. Very thorough and knowledgeable.
16. februar 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Good Customer service
Customer service were very helpful and made the process quick and easy and were able to help.
3. februar 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Really helpful thank you
30. januar 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Joy was super lovely and patient with…
Joy was super lovely and patient with me. Solved my billing problem. Thank you Joy!
29. januar 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Extremely happy with the handling of my…
Extremely happy with the handling of my call and the engineer who attended, Dean Poole from Network Gas was fantastic.
Thank you
9. januar 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Call well handled and request completed…
Call well handled and request completed with efficiency
6. januar 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
GOOD QUICK AND PROFESSIONAL
5. januar 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Excellent customer service
19. december 2025
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Luke
Wonderful customer service we are a…
Wonderful customer service we are a school and they helped us with efficiency and assurance.
10. december 2025
Besvarelse fra SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Anna Yates in credit control is…
Anna Yates in credit control is absolutely amazing and has been a great help in ensuring that all of our accounts are in order. When we had a problem with our gas meter readings, Anna was on hand to fix it. thank you
8. december 2025
Uopfordret anmeldelse
Besvarelse fra SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.