Thank you to Anna for working with us when we started to fall behind on payments. We're now back where we need to be, but without you help it would have been so much more difficult. With an inad... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Worst supplier ever...Very Direct / Harsh Customer service is rude and arrogant, like a neighbourhood bully. They operate through intimidation and threats like a mafia. They lure you in with a contr... Se mere
Virksomheden har svaret
We submitted a wrong meter reading early in the year and £15K was deducted to pay for the bill instead of our monthly deductions of about £250. It took 1.5 months of speaking with different tea... Se mere
Virksomheden har svaret
Anna Yates helped me today. What an excellent member of staff. Extremely knowledgeable, helpful and patient. Anna took the time to look through my query and ensured that the problem was resolved. She... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Here at SEFE Energy, we supply gas, electricity and green energy to a huge range of businesses, big and small. Businesses run on energy. Not just gas and electricity, but human energy. The kind that isn’t satisfied until a problem is solved or a service improved. That’s what drives us at SEFE Energy, and keeps us always reaching for better. We’re constantly finding new ways to improve our service and make things simpler, so you can get on with running your business. We’re the home of positive energy, offering creative solutions to your business energy problems.
Kontaktoplysninger
SEFE Energy 5th Floor, 8 First Street, Manchester, M15 4RP , M15 4RP , Manchester, Storbritannien
- marketing@sefe-energy.com
- sefe-energy.co.uk
4,5
Fremragende
314 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
23. april 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Luke
Great customer service
20. april 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Luke
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Luke
Very helpful service
15. april 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Luke
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Thank you to Anna for working with us…
Thank you to Anna for working with us when we started to fall behind on payments. We're now back where we need to be, but without you help it would have been so much more difficult.
With an inadequate portal, no way to actually work out what you owe, its Anna that's been our anchor and kept us up to date with our current account position.
Thank god for the human element.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Wonderful Service
10. marts 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
The person who answered my call was…
The person who answered my call was very friendly and helpful
6. marts 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Helpful, Polite and Efficient
Spoke with Alex who was an absolute delight, so helpful and polite.
6. marts 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Worst supplier ever...extreme inflated rates, Harsh -Arrogant approach
Worst supplier ever...Very Direct / Harsh
Customer service is rude and arrogant, like a neighbourhood bully. They operate through intimidation and threats like a mafia. They lure you in with a contract at extremely inflated rates and once you sign.
Their customer service behaves like street thugs — arrogant, rude and intimidating. They trap customers into signing contracts at outrageously high rates and then start operating like a mafia, using threats and pressure tactics like loan sharks. Avoid them completely. Do not deal with this company unless you want serious headaches.
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra SEFE Energy
Dear Faith,
Thank you for taking the time to provide us with your feedback. We're sorry to hear that you're not pleased with our service. To help resolve this issue we need more details from you. Please email your name, account or MPRN/MPAN number and contact number to complaints@sefe-energy.com and we’ll get right onto it.
Kind regards,
Aidan
The SEFE Energy Team
Kendra was very helpful and supplied…
Kendra was very helpful and supplied everything I needed.
5. marts 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Kandra was very helpfull
20. februar 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Terrible company
Terrible company - been trying to sort bills out for months and months. I have removed meters and they continue to charge standing time despite being sent all evidence. Also charging commercial tariffs on residential properties.
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra SEFE Energy
Thank you for taking the time to provide us with your feedback. We're sorry to hear that you're not pleased with our service. To help resolve this issue we need more details from you. Please email your name, account or MPRN/MPAN number and contact number to complaints@sefe-energy.com and we’ll get right onto it. Kind Regards, Luke.
professional staff handling my problem
19. februar 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
excellent customer service
13. januar 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Friendly and efficient dealing with my…
Friendly and efficient dealing with my query. Very thorough and knowledgeable.
16. februar 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Good Customer service
Customer service were very helpful and made the process quick and easy and were able to help.
3. februar 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Really helpful thank you
30. januar 2026
Besvarelse fra SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.