I made an offer on eBay for a table saw and they couldn’t even be bothered to send a counter offer or even reject the offer, it expired itself. If they are like this with a potential buyer I would ha... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good stock of spare parts and tooling, Instant download of spare parts and operating manuals for a vast assortment of machinery even some of the old obscure machines. previously purchased a second h... Se mere
Superb service and quick order processing. They carry all the hard-to-find hardware such as CMT accessories and ER20 hardware for routers (like what Jessem POW R Tek motors use). I like how they sent... Se mere
Virksomheden har svaret
We downloaded the OMEC 750 manual via Scott & Sergeant’s website. All worked perfectly. Our second hand machine is a 1997 model, so I’m hoping the relevant information is contained within. We haven’t... Se mere
Virksomhedsoplysninger
- Butik med snedkeriudstyr
- Leverandør af slibemidler
- Fremstilling af maskiner
- Maskinvedligeholdelse
- Maskinværksted
- Maskinfabrik
Skrevet af virksomheden
Our woodworking machinery showroom near London is packed with new and used machines: Panel Saws, Bandsaws CNC routers, table saws, planers, morticers, tenoning machines and Sanders. We have the largest display of trade and industrial woodworking machines, tools and spares in the UK. New and Used Machines in stock include Martin, Altendorf, Wadkin, Sedgwick, Startrite, SCM, Wadkin, Weinig, Brandt, Homag, Vertongen, Minimax, Centauro, Stromab & iTECH Get expert advice and superb aftersales service. We deliver and install nationwide and can undertake shipping and installation worldwide too
Kontaktoplysninger
1 Blatchford Road, RH13 5QR, Horsham, Storbritannien
- 01403 273000
- Sales@scosarg.co.uk
- scosarg.com
4,2
God
189 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
S&S has an amazing range and the next…
S&S has an amazing range and the next day delivery service is really reliable
22. august 2023
Uopfordret anmeldelse
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Hi John, thanks for the review and great to hear you're happy with our product range. Louis
Great range and fast delivery.
Scott and Sargeant have a huge range of tooling and machinery. I have been buying from them off and on for many years and they have always been helpful and deliver what is promised.
26. juli 2023
Uopfordret anmeldelse
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Thanks for taking the time to leave us a review, good to know you're happy with the service! Louis
Great customer service
Incredible selection of machinery and tools. Also great customer service and quick shipping.
Highly recommended
27. juli 2023
Uopfordret anmeldelse
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Hi Nick, thanks for leaving us a review and glad you like our selection of products! Look forward to working with you again in the future. Joe
Louis is great
Louis is great! Always willing to help and make the extra effort to advise.
19. juli 2023
Uopfordret anmeldelse
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Thanks Brian, glad you're happy with the service! Louis
Maxvax air scrubber
Great price, speedy delivery good communication.
Very satisfied will use again, highly recommended.
14. juli 2023
Uopfordret anmeldelse
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Thanks for taking the time to leave us a review - good to hear that you're happy with our service and product! Joe
Poor Service still the Scott & Sargeant Standard!
Having not used Scott & Sargeant for many years as there always seemed to be one problem or another with orders when delivered I thought i'd give them another try!
Ordered a simple replacement measuring tape for a machine and lo an behold wrong one was sent and despite having ordered the correct part got the distinct impression from the first chap I spoke to that I was wasting his time and had ordered wrong item!
Was subsequently phoned back wanted to charge me extra for the other half of what I had already ordered and and paid for!
To be honest couldnt be bothered to go through loads of palava just to get the right bit so kept what was sent and have managed with that reusing the old tape for the other side of the machine - I Didnt have the confidence that they would actually get the right parts to me!
Also when ordered charged £10:20 for APC courier delivery but it was just stuck in a jiffy bag and sent 1st class for £3.00 - this was refunded though when challenged.
Very dissappointing
Just to update following Scott and Sargeants reply - I ordered a tape that basically went on both side of a machine, was only sent a tape for one side - My simple suggestion to rectify the matter by sending the tape to go the other side to correct it and save the necessity to have items collected sent back etc fell on deaf ears and was then told if I wanted the other half would have to pay for it again.
I did NOT demand to keep wrong items and have new delivered as well , I wanted the correct items I had ordered and offered a very simple solution as I saw it to address the matter!
It appears that there is no common sense and even a saint would probably get annoyed speaking to the staff who hold conversations with other people and answer other phones whilst you are talking to them like the first chap I spoke to did. Also the tutting and sighing and huffing noises were not appreciated during my first call - Who made the mistake?? NOT ME. And then you criticise me for getting rattled!
27. juni 2023
Uopfordret anmeldelse
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Hi Roger, I'm sorry that you've felt the need to leave this review.
I appreciate there was a misunderstanding with your order that you placed via our website, however I do not think this review is warranted.
To clarify, we attempted to resolve the issue with you by offering to collect the wrong item free of charge, and send you the correct product. You were unhappy with this, and insisted that you wanted to keep both the incorrect item and the correct one, at no additional cost.
The reason it went via royal mail is that it was dispatched directly from our supplier - we sometimes do this to speed up delivery, however we have no control over which delivery method they decide to use. If it had come from our warehouse, we would have sent it via tracked delivery - hence us refunding you the delivery charge.
I feel this was more than reasonable on our part, particularly given the fact you felt the need to swear and speak aggressively to one of our salesmen over the phone.
If you would like to discuss this further, please give me a call on 01403273000. Joe
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Thanks for taking the time to leave us a review David. Always great to hear about a happy customer. Joe
Highly recommended very professional…
Highly recommended very professional servis quick dispatch!!!
Cutters I've ordered perfect !!!
1. juni 2023
Uopfordret anmeldelse
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Hi Piotr, thanks for the review and great to hear you're happy with our service. Joe
Fantastic Service
Fantastic Service. Great Website. Brilliant Products.
6. juni 2023
Uopfordret anmeldelse
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Thanks for your kind words Martin, good to hear we could help. Louis
Good Service
25. maj 2023
Uopfordret anmeldelse
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Thanks Pung, glad we could help! Joe
Very good price and really fast…
Very good price and really fast delivery. The guard was a bit dinked in transport, but Adam sorted it out the same day!!! Awesome after sales service, good advice re machines range also. Can highly recommend. Also in the process Adam manèges to recommend the correct auto feed wheels replacement. Looking forward to buying more machined()
8. maj 2023
Uopfordret anmeldelse
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Thanks for your review George. Adam is fantastic, he's always helpful both over the phone and in person. Thank you for taking the time to leave him a review. Joe
Wadkin BFR manual purchase - useless document
Purchased a manual for a Wadkin BFR on 21.05.23 . All 11 pages of the manual were barely legible, incomplete an absolute waste of time. I tried to get a summary of the manual before purchasing as is usually the case on other sites but none was available. I rate this as a 0 as there is no benefit in this purchase.
21. maj 2023
Uopfordret anmeldelse
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Hi Nicolas, I am sorry to read about this. I have located a better quality manual and sent this to you via email. We have also refunded you for your troubles. Please let me know if there is anything else I can do for you. Joe
Terrible customer service
Terrible customer service
Guy on on the phone was sighing after every question as if it was inconvenient for him to have to look into the issue
I got sent a cutter that was damaged, they refused to send me replacement cutter claiming they had already been sent to me
They never arrived
19. april 2023
Uopfordret anmeldelse
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Hi Luke, I am very sorry you are not happy with the service you've received and I do sympathise with you. We did send out a free of charge replacement 14 months ago in February 2022, after the first one arrived damaged. We will always replace items that either arrive damaged or not at all, as long as it's brought to our attention within a reasonable time frame. I am afraid 14 months is not a reasonable time frame. Mark
Supplied the manual I've been looking…
Supplied the manual I've been looking for, for a very long time.
Nice and fast, awesome customer service.
22. januar 2023
Uopfordret anmeldelse
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Thanks for your review Gavin, glad we could help you out! Joe
Awful company and after service… even…
Awful company and after service… even their engineers say the same. Would never ever buy another machine from them.. much better companies out there that deliver and look after their clients .. stay away
15. maj 2022
Uopfordret anmeldelse
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Hi Paul, I am very sorry to read about your experience. We deeply care about our customers and I am trying to understand what has happened here. Please could you give me a call on 01403273000? We would really like the opportunity to rectify this. Joe
Brilliant company to deal with
Brilliant company to deal with. Great service and great communication. Very happy with our purchase. Thanks again to Chris and the team 👍
14. maj 2022
Uopfordret anmeldelse
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Hi Lee, really pleased we could help you and you're happy with our service. It goes without saying, but please don't hesitate to give us a call if you have any questions going forward! Chris
Scott and sargeant have help us…
Scott and sargeant have help us enormously to get sorted with a cnc router. They have provided us with all the help we needed to get it up and running.
They also service our big wood working machines. Two hard working technicians twice a year to keep everything running smoothly.
11. maj 2022
Uopfordret anmeldelse
Great customer service
Adam was a great help on the phone. Down to earth, a pleasure to talk to and he went above and beyond with my query
9. maj 2022
Uopfordret anmeldelse
Besvarelse fra Scott+Sargeant Woodworking Machinery Ltd
Thanks for your review David, we are glad we could be of assistance! Adam
Expedite service quick
Expedite service when I needed quick after I bought used sander without any books connected the power and got stuck how to turn on and operate the machine
Thanks
5. maj 2022
Uopfordret anmeldelse
Spiral Planer Thicknesser
He answered very quickly and very clearly.
7. april 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.