scooteuk.com Anmeldelser 

321
•
TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I ordered a e scooter maxfun pro on 8th jan 24 but I didn't receive my scooter as well as tracking number. Also they are not replying to my emails as well. No option of contacting them. Please anyone... Se mere

Bedømt til 5 ud af 5 stjerner

Just bought the eleglide m1 E bike from scooteuk.com, at first I was a little skeptical with purchasing online as I've been scammed in the past from other site's. I purchased this bike over the bank... Se mere

Bedømt til 1 ud af 5 stjerner

I ordered a scooter(cruiser) on the 18th of November 2022 for a Christmas present, after waiting 2 weeks I contacted them and was told it’s been held up in customs. Contacted them again a few times an... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service from Josh & the team! Great communication. Bought a scoote max pro and husband absolutely loves it! Very impressed with the scooter, looks really well made and has some great featu... Se mere

Virksomhedsoplysninger

  1. Cykelbutik

Skrevet af virksomheden

We are Scoote UK started in Manchester, England. Scoote UK is built to deliver fast and reliable service in e-scooters. We have a dedicated team providing leading customer support and expert know-how, we aim to stock the best e-scooters and accessories at the best prices in the UK. info@scooteuk.com


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

321 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(321)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Ideal for Christmas

Purchased one of the scooters for a birthday present for my nephew, didn't know much about these electric scooters however he hasn't let it go since. Very long battery life and quite nippy, would definitely recommend it to anyone looking to purchase one of these, great customer service and made my nephew a very happy lad

8. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Love my Scoote!…

I’m really pleased with the ScooteUK team. My order arrived within the time frame stated on their website and my scooter was really easy to assemble. It has had such a positive impact to my day to day life as I don’t have a car, so it makes my life so much easier using my Scoote to travel to and from work. Really happy with the service. I’m thinking of purchasing another one as a gift soon.

3. november 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I will never ever recommend your…

I will never ever recommend your company , I spent 900 pounds on one of your scooters last Xmas , it stopped working after 1 week of my son having it , after contacting customer services was promised that they would sort it out for me , nothing has ever got done about it , and the scooter is parked up to this day in my living room , would never buy from you , very poor customer care , what a complete waste of my hard earned money and one very disappointed son .

23. oktober 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing scooters and customer service was amazing!

Scoote uk went above and beyond to ensure my order got to me before my sons birthday, they did have some issues with couriers however when I called them they explained and they even went on to make sure the parcel was delivered the next day by dropping it off the depot instead of waiting for the courier to collect it from them. BRAVO 👏

17. oktober 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Ordered an electric scooter spent 480£

Ordered an electric scooter spent 480£
The dash where the speed was showing didn’t work they said top speed was 45-50 km and autonomy 50 km
Yet the autonomy it’s 8 km the rubbishes scooter i ever seen I don’t recommend to buy from this website they don’t answer the phone if you unpack the box you can’t return it even if you drove the scooter for test 1 km
I tried to contact them but nobody it’s answering

8. september 2022
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I ordered an EBike from these guys

I ordered an EBike from these guys, then read the reviews after receiving no information back after a week. I sent snot mails and left panicky phone messages thinking what have I done. Well I didn't need to worry, I got two apologetic emails and a phone call saying sorry they were exceptionally busy. They advised me my bike would be sent the next day. I then received an email with the delivery reference going via Tuffnells. Right, the reference number didn't register or work with Tuffnells but not Scoote's fault. The bike arrived in a beaten up ford transit with a young eastern European driver who carried it into my house for me as I'm a 7stone tiny lady. My husband put the bike together and et Voila first trip out last weekend. The bike is still a little too big for me, and it wouldn't go into gears 6/7, BUT I don't see this as Scoote's problem, more a manufacturing issue which can be resolved. So whilst a delay in communication at first, I'm pleased with the bike, the price I paid. Guys just improve your Comms! I'd defo buy from them again.

1. oktober 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Scoote Review

Great experience with them once I could get in contact was communicating clearly through emails and my scooter was fixed within the the next day would definitely recommend the best out there.

13. september 2022
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Ordered a bike on the 15th of July and…

Ordered a bike on the 15th of July and it still hasn’t arrived on 13th September! I have phoned emailed and been on the online chat ( that no one replies) The money is taken on the day of order then communication is very poor. Still no idea when the bike will arrive and it’s very frustrating.

13. september 2022
Bedømt til 1 ud af 5 stjerner

Aftercare service

My order was dispatched and arrived promptly but unfortunately had a faulty throttle cable. Numerous emails and WhatsApp chats were all completly ignored. I end up dealing with Eliglide directly as they also contacted you to try and help which only resulted in you ignoring them also. Would not recommend your company to anyone due to the awful aftercare service on a faulty purchase...

23. august 2022
scooteuk.com-logo

Besvarelse fra scooteuk.com

Hello Jason,

Thank you for your detailed review, We are extremely sorry for the disappointment caused with your order. Customer Service is of utmost importance to Scoote and we do apologise that you have been let down on this occasion. We have sent you an email to offer you a free phone holder for the inconvenience caused and explained in detail the issues we had and therefore offered you this as a further apology on our behalf, however, we have not had a response from you as of yet.

Kind regards
Scooteuk

Bedømt til 5 ud af 5 stjerner

Decent Company

To be honest communication between supplier and customer could be a little better. Seriously though, this company went above and beyond to get my scooter to me in 2 days. What a piece of kit as well, wholey recommend this company.

19. august 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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