Scooter Geeks Anmeldelser 

313
•
TrustScore 3.5 ud af 5

3,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Purchased decent one max battery 12.8ah lasted less than 10 charges Now it's faulty Had 12mnths warranty Customer service says 6mth warrant Scammed out of £219.99😱😡

Bedømt til 5 ud af 5 stjerner

1st class service. After looking around at various other online store I finally came across Scooters Direct and they had the best selection and even though it was near Christmas they hadn’t artificia... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ordered once Decent One electric scooter and one Decent One Max electric scooter both grade B. Both scooters arrived within the alloted time, both in original packaging and neither looked like they ha... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have bought electric unicycle fro this shop. After 10 months because of the Pcb malfunction I’ve crashed and the unit was completely unusable. I’ve connected the company and within 2 weeks I have... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Scooterforhandler

Skrevet af virksomheden

Experts in electric scooters, bikes and more.


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

313 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,4

Alle anmeldelser

(313)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Grandson very pleased with his schooter…

Grandson very pleased with his schooter prompt delivery schooter very high standard well pleased thank you

25. august 2021
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Hello Wanda, I'm glad to hear you and your pleased with the scooter. Thank you for your kind words.

Bedømt til 5 ud af 5 stjerner

Scooter used in very good condition

Scooter used in very good condition, minimal mileage, delivery on time, perfect service, service reacts to problems immediately. I recommend the store for the future.

24. august 2021
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Hi there, I sincerely appreciate the kind words you've written in this review. I'm so pleased you're happy with our customer service team and that the condition your scooter arrived in was satisfactory.

Bedømt til 5 ud af 5 stjerner

Perfect

Perfect… arrived quickly , well packaged
And a great scooter …. So quiet !

20. august 2021
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Hello Linda, thanks for your review. Your feedback is very much appreciated.

Bedømt til 1 ud af 5 stjerner

The communication is bad

The communication is bad. I placed an order over a week ago for something that the website said we in stock so I don't understand the wait. I've emailed and called but no one answers. Very disappointed and they've lost me as a customer. I wouldn't recommend them, Look else where if you want good service and a half decent delivery time.

Edit:

I'm a returning customer... that was a different sale. You need to update your system, here's the order number from my last purchase Order #8947] (August 8, 2021)...

But I have received the order is on the way email today from yourself... so anyway.
Thanks for that.

16. august 2021
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Hi there,

Unfortunately, we haven't received any emails or correspondence from you previous to this review. We have just looked into the tracking for your order which confirms that this was delivered and signed for on the 24th July 2021 at 10.05am.

Kind regards
Scooters Direct

Bedømt til 5 ud af 5 stjerner

Great service

Great service, fast delivery, product as described and my Son loves it

16. august 2021
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Hello, thank you very much for your positive feedback. I'm so happy to hear your son loves his scooter.

Bedømt til 1 ud af 5 stjerner
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Hi there,

We are sorry to hear that you have had a bad experience. I believe you are currently in touch with our customer service department who will do everything they can to resolve this as quickly as possible for you.

Kind regards
Scooters Direct

Bedømt til 5 ud af 5 stjerner

Very happy with my purchase and the…

Very happy with my purchase and the price. I had trouble pairing it with my phone. Friend showed me but that was just me and nothing to so with the scooter. It arrived within 2 says of ordering and scooters direct were happy to help and advise. Top marks.

14. august 2021
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Hello Philip, thank you so much for taking the time to write a positive review. I greatly appreciate this and I'm so delighted to hear our customer service team were able to assist you.

Bedømt til 4 ud af 5 stjerner

Scooter itself is 5*

Scooter itself is 5*. However, I contacted scooters direct as I could not turn on the scooter and guidance notes supplied were next to useless. Scooters direct asked me to upload the video and they will see the problem. I emailed them and waited a day, scooters direct said they did not receive my video. I emailed 3 times from 2 different email accounts and finally on the third day I got the response back. Basically, you cannot turn the scooter on while charging. Cable should be unplugged and scooter will turn on. And to get into settings menu, there is no guidance notes for that. I have to search internet to find the settings menu and how to change them. For the thrust you need to push the scooter and then throttle and it will work. Been nightmare to try to figure it out, but once I did, I am glad I bought it.

13. august 2021
Bedømt til 3 ud af 5 stjerner

Hi Scooter Direct

Hi, I have given you 3 stars because the scooter is beautiful but, we had to send it back due to an error code. And when it came back the battery is a big problem because it is dying very quickly, it doesn't last long at all. When boy is riding with his friends, his battery dies he has to return home to start charging it. Which is a frustration to him. But he really likes it except the battery issue

11. august 2021
Bedømt til 5 ud af 5 stjerner

Great service

9. august 2021
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Hello Rani, thank you for your review. I'm very grateful and delighted to hear you're happy with our service.

Bedømt til 1 ud af 5 stjerner

Told them about my scooter arrive…

Told them about my scooter arrive damage no respond been 2weeks now

7. august 2021
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Hi there,

We are very sorry to hear that you had a bad experience. We have just looked into your correspondence and can see that our customer service department contacted you on the 29th July but haven't received a response sadly. A member of our team will be in touch shortly to get this resolved for you.

Kind regards
Scooters Direct

Bedømt til 5 ud af 5 stjerner

Scooter looks like new

Received what i ordered and it looks pretty much brand new , a couple of tiny scratches that you really have to look for . Works fine.

2. august 2021
Scooter Geeks-logo

Besvarelse fra Scooter Geeks

Hello, thanks so much for leaving us a positive review, we are so pleased to hear you're happy with your Grade B product.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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