What an awesome grill! Once you retrain your thought process to raising and lowering whatever you’re cooking, the results are impeccable! I’ve used conventional grills for decades and I can honestly s... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a small mishap during delivery with my Schwank Grill, but it was completely related to transportation and not Schwank themselves. Honestly, the way everything was handled afterward made th... Se mere
Defective right out of the box. Broken lift mechanism. Their go to excuse is "it must have happened during shipment" even though I have repeatedly told them that there is no damage whatsoever on t... Se mere
Virksomheden har svaret
Took advantage of the Father’s Day Bundle discount but had forgotten to enter the discount code! No worries as I placed a call to Swank and Cathy responded quickly and put together another shipment wi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Schwank Grills
Skrevet af virksomheden
Schwank Grills are revolutionary portable infrared grills, Made in the USA, that deliver premium steakhouse quality taste in any outdoor area. The secret lies in the innovative infrared technology, used only by the world's best steakhouses, that heat from above at extremely hot temperatures up to 1500°F.
Kontaktoplysninger
2 Schwank Way, 30830, Waynesboro, USA
- 1-888-677-2649
- info@schwankgrills.com
- schwankgrills.com
4,3
Fremragende
559 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Since I got to Grill
Since I got to Grill. I haven't stopped using it everyday.
Myself family and friends love the way that the steak is cooked I'll probably already spend $500 in steak.
Thank you for the opportunity and their experience with the grill that I bought from you guys.
2. december 2025
Uopfordret anmeldelse
Besvarelse fra Schwank Grills
Hi Samuel Thank you for the fantastic review! We love hearing that the grill has become an everyday staple and that your family and friends are enjoying all those steaks (sounds like it’s already paying for itself).
We really appreciate you choosing us and sharing your experience. If you ever have any questions we're always here to help, happy grilling!
Prompt attention and resolution of an…
Prompt attention and resolution of an order error...much appreciated.
28. november 2025
Besvarelse fra Schwank Grills
Thanks so much for the kind review Jerry! We’re really glad we could jump on the order issue quickly and get it sorted out for you. If you ever need anything else or have questions down the road, don’t hesitate to reach out. Happy grilling!
Easy to navigate and choose
28. november 2025
My initial experience ordering this…
My initial experience ordering this grill was excellent—the process was simple and quick. The website provided all the details needed to make an informed decision. I will report back with a performance review after I've used it.
7. september 2025
Uopfordret anmeldelse
Was great and easy to purchase
21. november 2025
Easy checkout
Easy checkout. Great bundle value. Can't wait to cook my 1st steak on it!
30. oktober 2025
5 minute steak
I knew I wanted a grill that would cook a steak in 5 minutes and this American made Schwank had to be it. Sturdy construction, no nonsense controls. Turn on the gas and cook. I’m excited to cook again!
13. oktober 2025
Besvarelse fra Schwank Grills
Hi Nolan, thank you for the awesome review! We’re thrilled to hear you’re enjoying your Schwank Grill and already putting it to good use. Happy grilling!
Besvarelse fra Schwank Grills
Hi Arthur, we’re glad you enjoyed the discount! Thanks so much for your 5-star review and for choosing Schwank Grills, we appreciate your support and happy grilling!
Besvarelse fra Schwank Grills
Hi Joseph, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear everything went perfectly and that you’re happy with our service. Your support truly means a lot to our team.
don’t think it was professional to add…
don’t think it was professional to add a warranty on and now I have to wait for it to be refunded
you should have it default with no warranty, but instead you have it the opposite way, and without paying extreme attention everybody hits the button for the wrong way to me. That’s not being honest.
5. oktober 2025
Besvarelse fra Schwank Grills
Hi Steven, we appreciate your feedback and apologize for the confusion regarding the warranty/shipping protection. It’s an optional protection that can appear at checkout which we suggest for all our customers. We’re glad your refund was processed and your new order is all set. Thank you for your patience and understanding. We hope you will enjoy your new grill and reach out to us at support@schwankgrills.com anytime!
Discount code did not work on web site.
6. oktober 2025
Besvarelse fra Schwank Grills
Hi Alberto, thank you for your feedback and for bringing this to our attention, we will surely look into our website furthermore. Again, we’re sorry for the issue with the discount code, our team has since refunded the amount manually, and we appreciate your patience and understanding while we got that sorted out. We hope you will enjoy your new grill-happy grilling!
I ordered on Saturday
I ordered on Saturday. I don't like it when you claim it has been shipped when you have only printed a label. I think this is bullshit customer service. Just my opinion.
28. september 2025
Besvarelse fra Schwank Grills
Hi Mark, thank you for your feedback, and we’re very sorry for the frustration this caused. To clarify, when a label is created it means your order has been processed and is awaiting pickup by the carrier, sometimes there can be a short delay before tracking updates to show movement. In your case, the label was printed on 9/29, and UPS picked up the package the next day, 9/30. We never want our customers to feel misled, and we’ll review this to ensure our communication is clearer moving forward. Please know our team is always here if you’d like real-time updates on your order status, you can reach us anytime at orders@schwankgrills.com.
I expected a high-quality product
I expected a high-quality product. However, it was nothing special.
14. september 2025
Uopfordret anmeldelse
Besvarelse fra Schwank Grills
Hi Salem, thank you for sharing your feedback. We’re sorry to hear that your experience didn’t quite meet your expectations. We strive to deliver top-quality grills and a memorable cooking experience, and we’d love the chance to learn more about how we can improve. If you’d like, please reach out to us directly at support@schwankgrills.com we’d be happy to discuss further. Your input helps us continue to get better, thank you!
Best regards,
The Schwank Team
Ease of shopping with great customer…
Ease of shopping with great customer service!
11. september 2025
Besvarelse fra Schwank Grills
Hi Michael, thank you for the 5-star review! We’re so glad to hear that shopping with us was easy and that our customer service team made a great impression. We appreciate your support and look forward to serving you again. Happy grilling!
Grill is well made
Grill is well made, ships rather quickly, set up was easy, used it once and steaks were perfect, hopefully the price could come down in the future to make them more accessable
10. september 2025
Besvarelse fra Schwank Grills
Hi Gerald, thank you for the great review! We’re glad to hear your grill arrived quickly, was easy to set up, and delivered perfect steaks on your first use. We also appreciate your note on pricing, feedback like this is always valuable as we continue working to make our products as accessible as possible.
Easy to use website
9. september 2025
Besvarelse fra Schwank Grills
Hi Ben, thank you for the 5-star review! We’re glad to hear you found our website easy to use, making the shopping experience simple and smooth is something we strive for! Happy grilling!
Besvarelse fra Schwank Grills
Hi, thank you for the 5-star review! We’re thrilled to hear you’re enjoying both the grill and your experience with our company. Your support means a lot to us. Happy grilling!
Site did not load correctly and order pages did…
Site did not load and order pages did not work on iPhone - photos and videos appear to be all generation 1 grills and there is no user manual available on line.
I had to order using a Mac and the promo codes and special offers were ambiguous - actually I’m hoping the grill works better thank your website !!!
24. august 2025
Besvarelse fra Schwank Grills
Hi Stewart, thank you for your feedback. We’re sorry to hear you had issues with the site on your iPhone. If you contact us at support@schwankgrills.com with some more details we’d be happy to look into the problems you experienced and make sure you have everything you need. We hope you enjoy your new grill!
Discount codes beyond frustrating
Discount codes that can't be applied to bundles; discount codes that can't be applied to accessories. Received a popup on the website offering a discount code only to have it tell me it was invalid when I tried applying it. Having to go back and forth trying to figure out the best deal is a pain. I almost went with a different manufacturer just out of frustration. If I would have been able to find Beefer XL available in the US, that's probably what I would have ordered instead.
28. juli 2025
Besvarelse fra Schwank Grills
Hi Curt, thank you for taking the time to leave this feedback. We’re sorry for the frustration with the discount codes, we know how confusing that can feel. Some of our promo codes are tied to specific items, and for free-item offers all qualifying products do need to be in the cart for the code to apply.
If you run into any trouble in the future, please don’t hesitate to reach out to us at info@schwankgrills.com and we’ll be happy to walk you through it. We appreciate your input as it helps us improve, and we hope you’re enjoying your new grill.
Don’t quite understand the 82 bucks you…
Don’t quite understand the 82 bucks you guys add to the tab for cash back or ?
27. juli 2025
Besvarelse fra Schwank Grills
I understand your concern about the $82 charge. Let me explain - at checkout we offer shipping insurance through our partner, Onward. This is automatically added for your convenience, but you do have the option to remove it before finalizing your order if you prefer.
The shipping insurance gives you perks like 2% cash back to be used on a future purchase as well as protection for shipping damages. If the damage occurs we file the claim for you and replace your item free of charge & immediately while the claim is still processing.
If you’d rather not include this service, you can opt out at checkout, but many customers find the extra protection and perks worthwhile.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.