Hade höga förväntningar inför vårt besök i lördags men Scarpetta blev en stor besvikelse. Minimala portioner, iskall lokal så man fick sitta med ytterkläderna på, servitör som ständigt frågade om vi i... Se mere
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Se, hvad kunderne siger
We chose Pici with N'duja sausage. I'd never had this type of pasta before. It's hand rolled, hollow tubes which are VERY filling. Portion size is generous - about twice as much as we normally ser... Se mere
Virksomheden har svaret
First class. Ordered 8 meals to 4 different delivery locations for a Zoom birthday party. One of Scarpetta's competitors promised they could do it, but failed, so pleased to report that ordering, pa... Se mere
Virksomheden har svaret
Easy to order, and next day delivery as promised. A fair choice of sauces and pastas to choose from, with clear descriptions. Dishes themselves were very simple to prepare and all tasted wonderful. P... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Scarpetta provides authentic fresh pasta meal-kits. Our food is inspired by the cafes and trattoria’s of Italy, time often stands still. Meals are savoured, never rushed, drinks are sipped and conversation is lively. This is the experience we wanted to bring to our three London restaurants. And now, we have created a pasta meal-kit that would also deliver this authentic Italian experience to your home.
Kontaktoplysninger
20 Canada Square, e145nn, London, Storbritannien
- 02038834031
- info@scarpettapasta.com
- scarpettapasta.com
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Echt hele lekkere pasta
Echt hele lekkere pasta! Smaakt heel vers en heeft heel veel smaak. En komt in hele leuke potjes.
Det finns många mycket bättre och mer prisvärda restauranger.
Inte prisvärt, dyrt för ingen speciellt god mat. Blev dålig i magen av undermålig oxfilé pasta. Dåligt bemötande av service personal. Kommer inte besöka igen
Shocking quality
Shocking quality, cant even get simple things right.
Do not order the meal kit they will Rob you
Do not order the online meal kit from this company. They will take your money and not deliver the items and then it is impossible to get in touch with anyone to rectify the problem. Robbery and reported to trading standards
NEVER AGAIN
NEVER AGAIN ! I have been a few times to the City branch, and it is ok, I tried the Cannon Street branch and my experience was horrible.
At the counter they displayed leftovers of pasta with dried sauce so I was going to leave, but they told me to wait for the "fresh pasta". What they did while I wasn't watching was re-heat the leftovers and added some warm bolognese sauce. The result was disgusting, chewy and gluey pasta.
They also asked me to pay for the extra cheese that I have requested, the cheese they provided was not sufficient. The pasta is already very expensive and they dare asking to pay for a small portion of cheese.
Very poor quality of food and service. Never again.
Buyer beware
I ordered pasta from the Scarpetta at Home range on Monday 5th May. I received an email confirming my order and the payment was taken from my bank account. To date I have not received my order. I have emailed on 3 separate occasions all 3 emails bouncing back undelivered. I tried 2 different telephone numbers both of who were unrecognised. I tried contacting them via Facebook messenger and although I got an initial response once I had sent confirmation of my order I have heard nothing. I eventually called the number which showed next to the transaction in my banking app and spoke to someone who I thought might help. I believe he was the manager of the Scarpetta Bishopgate restaurant in London. I emailed the details of my order to him. He called back disputing the prices on my receipt and saying they only used Deliveroo and Just Eat to deliver their food. I explained that this was a Pasta at Home order and he told me that they had stopped doing the At Home pasta a couple of months ago and that there must be a problem on the website. I am still waiting for someone to resolve my issue and refund my £36. Contacted my bank this morning so hopefully they can resolve this issue
I was given a £50 voucher
I was given a £50 voucher. It doesn't work, they seem to have taken the money and then decided to stop offering the meal kits. They have no email address or other way to contact. Seems like they did this to someone else too.
DO NOT USE THIS COMPANY
My pasta delivery never arrived.
Despite receiving an email from Scarpetta, advising that it was "on the way", yesterday, we still have not received the delivery.
I tried to contact Scarpetta via email and Instagram to ascertain exactly what was happening. The emails could not be delivered and there was no reply via Instagram.
The company does not provide a contact number for enquiries so customers are unprotected in the event of delivery failures.
In summary - DO NOT USE THIS COMPANY.
The best food around
The best food around, the service is fantastic highly recommended will ge returning soon.
The freshest pasta, the best service
The freshest pasta, great prices and wonderful service, I've been there so many times with the family and we've ordered in sometimes too. Can't get enough of them! The Burrata Arrabiata is our favourite
I would rate Scarpetta Pasta with five stars.
Try the Beef Ragu Papardelle!
I was just writing a negative review for another company and realised I should write about the good companies too!
I order from Scarpetta regularly, always delicious and easy to prepare, always arrives without any issue. Any minor issues I have had (e.g. something bursting in transit - which has seldom happened) have been dealt with quickly, kindly, and professionally with refunds issues.
Very happy with them. Delicious food and highly recommend :)
No food and no communication
Have ordered before and the food is lovely - when it arrives. Never had problems before but placed a new order and nothing has arrived. Contacted them but no response to any emails or messages. It is now two weeks after I placed the order and no contact from them. This is sufficient time to communicate any problems or return my money. Avoid.
Absolutely amazing food!
Food is yummy but service aint up to…
Food is yummy but service aint up to scratch sorry
Love Scarpetta all my family love it.
Love Scarpetta all my family love it.
Home delivery fantastic service price very good
Do not use if celiac!!
Do not use if celiac!
Ordered a gluten free gnocchi meal for our valentines weekend, automatically checked the ingredients as my partner is celiac even though I had already done this online and the recipe clearly states gluten free in the title - unfortunately the meal still contained wheat, breadcrumbs to be exact.
Thankfully we checked as anyone else who suffers from the disease will know this would of not only ruined the weekend but has long lasting, damaging effects on his overall health.
I emailed the company explaining the issue but have had no response so sadly no choice but to leave a review to help warn others.
Absolutely lovely!!
Impressive
Prices were good, especially for the quality of food. Can’t fault the service - staff were efficient and approachable.
Stor besvikelse
Hade höga förväntningar inför vårt besök i lördags men Scarpetta blev en stor besvikelse. Minimala portioner, iskall lokal så man fick sitta med ytterkläderna på, servitör som ständigt frågade om vi inte skulle beställa något mer, kändes stressat och som att vi inte var ” betalande” nog. Är du beredd att betala lite mer för att äta och dricka gott så finns det många bättre alternativ.
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